My AC wasn't running well, they sent a guy out within 3 hours to fix it. It didn't seem too…read moreexpensive and he was willing to try the cheaper fix first and see if it worked rather than pushing for the expensive solution. Got it fixed quickly and was on his way. I'll definitely call them if I have any more problems. Edit- I needed them again and once again they were excellent. Highly recommended.

Absolutely the best hvac service I have ever had. Called in the morning when my unit was cooling…read moreand Robert was able to get me an appt the same day! Mike provided detailed service and explained everything he was looking at to diagnosis my problem. He showed me what he was doing. He was very attentive and thorough, he was talking pics of everything he did and wrote a detail description of diagnosis and what was fixed!! Thank you Mike, great integrity and honesty - didn't try to sell me anything I didn't need.

Do not use this company! Run far away. My uncle and I used them because we were forced to by…read morewarranty company. I found the experience frustrating from start to finish. Communication was slow, updates were difficult to obtain, and I frequently had to initiate contact to receive information regarding permits, scheduling, invoicing, and installation status. I was charged $$ thousands of dollars in additional costs beyond what the warranty company covered. After consulting with other HVAC professionals and comparing pricing with other contractors, I believe many of the charges were excessive and significantly above comparable market rates. Despite repeated requests, I was not provided with sufficient invoice detail to fully understand or evaluate all of the charges assessed. The lack of transparency regarding pricing, combined with delays in communication and scheduling, resulted in unnecessary stress and prolonged the completion of the project. As a customer making a substantial financial investment, I expected clear documentation, prompt communication, and greater accountability throughout the process. unit was an older unit, they provided no alternative solutions other than replace both systems. No other test performed other than gauge test for low pressure to identify leak. No repair option. If you have another contractor choice, use anyone else. They did not value my time, my money or my needs.

Comfort Zone came to my aid when my Amana PTAC AC/Heater stopped operating in late May. The unit…read moreis installed in our glass sunroom, which we use daily. Without the AC, the temperature reached over 100 degrees. At the time, I had a service contract with another AC company, but they said the unit was not repairable and made no effort to contact Amana although it was only four years old and under warranty. I called Amana to determine what they could do. They confirmed the warranty was still valid and referred me to Comfort Zone. When I called the company, the service manager, Sean, dispatched two technicians to assess the situation, and then personally came out to confirm their findings. He concluded that the unit needed to be replaced. He contacted Amana, worked out all the details, and followed through to obtain a new unit which is now fully operational. Very impressive!

Straightforward and honest team, who are respectful of my home and efficient. They coordinate…read moreinspections of different condo units so they check all applicable units on the roof of the building with one walkthrough instead of having to go up on the roof for each appointment. They also check for any leaks as a courtesy. It's hard to find a good team like this in NoVA. On a separate note: I feel comfortable with them coming into the home to conduct the maintenance service - i.e. they're not creepy like some other service providers.

I just wanted to update folks, I am selling my home and found out that this company (together with…read moreFoundation Finance) will unknowingly place a lien on your property when you finance with them. I was never told by letter or email, and that was never ever shared with me. In case you didn't know what a lien was: "A legal right to possess another's property until a debt is repaid or an obligation is met." So in other words, the bank thought that someone co-owned my property. Now why would this be required for such a small loan that is in good standing (paying on-time monthly)? I had a larger loan with another company for my windows/doors yet they DID NOT feel the need to place a lien on my property. This place is untrustworthy, and sneaky, and I WILL NOT be doing business with them again. I do not recommend them as a company. I suggest you seek other options or at the very minimum demand another Financing Company.

I had the good fortune to use the services of Adonis at Macka Building Services. Initially, I had a…read moreproblem with the freezer section of my Sub-Zero fridge, and the home warranty company sent Adonis. I was initially worried about not having a certified Sub-Zero tech do the work, but Mr Adonis found the problem (faulty fan motor), and repaired the fridge within 2 hours. I was so impressed that I had him to my annual AC inspection. Again, no problems. I am VERY happy with his work, and especially with his great attitude. Reasonable pricing, and quick and honest work. Case closed. Thanks, David Pothier DC.

I would very strongly recommend finding another contractor to do your job. Through my home…read morewarranty company, I hired Adonis to replace my AC unit. While he came across as competent, when it was time for him to do the job, he disappeared without a single phone call or explanation. I tried to reach him for over a week, and still - nothing. There are too many reputable contractors around - I'll never use his services again.

Very professional, honest, fast and effective work at a reasonable price. Great experience! They…read moresaved me thousands by fixing instead of replacing vs other estimates -- They earned my trust! Give them a shot next time your AC or heater stops working. My 20 year old furnace got wet from a plumbing leak in the utility room. The furnace stopped working. I called a few local contractors to get estimates. I just wanted it fixed as cheaply as I could, because let's be honest -- money is tight these days. 3 of the 5 companies I called told me I needed to buy a new furnace for thousands of dollars. I felt like those other companies didn't even want to take the time and try to repair it and only cared about upselling me on a new one. Then I got ahold of Airnovations and the tech diagnosed the problem, told me it could be fixed for 15% of the cost of a new unit. I gave them the go-ahead, they ordered the replacement board and had it installed and fixed the next day.

$360 dollars to tell me the problem I already knew what it was. showed up a day late without even a…read morecall or apology. then told me it would be fixed by next Friday.... No one showed up. no communication. Threatened a lien on payment after 14 days after i had forwarded it to my boss sometimes things get lost. We have 40+ stores. things get lost. Was a new opportunity for a new client.

Very BAD service, NOT ONLY bad very unprofessional approach…read more Owner (Omar) does not respond in a professional way and I had to call / text him many times before he replied in a unprofessional way. NS HVAC installed my HVAC RUDD system in 5/2022 and promised 10 year warranty. HUMIDIFIER, they installed have never worked till date. Recently HVAC fan gone bad, though system is under warranty still they charged couple of hundred dollars to pay back 50% after a month after claim from manufacturer. I had to chase him to get my refund which was so difficult to get back. He made so many excuses to delay the refund and won't even respond many times. I will ask everyone to avoid this HVAC contractor. BAD, BAD.......BAD !!

NS HVAC (nshvac.com ... they go by several names... later we learned) did our HVAC installation and…read moreit failed the inspection for two incorrect work. I been calling them to get it fixed since then (12/8/24) and no response.

After another company (with a snazzy little jingle heard on radio and TV all over the DC area) did…read morea PM serviced on my AC last year, it died within 2 days. Chris from Va Air Heating & Cooling came out and repaired the sabotage this other company performed. The "other" company was non-responsive to my calls even though I told them I had COPD and could not breathe in the heat. It was on a Sunday in the middle of a severe heatwave (2013). The service from VA Air Heating and cooling was outstanding! The cost was fair. I signed a full service contract and have had two preventative maintenance checkups since then. I have never had any problems contacting them, scheduling appointments, etc. I appreciate that I am given a head's up on what may need replacing in the near future and advice on what I can do to keep my AC and furnace in good shape. I highly recommend them.

this review got filtered, so editing it so people can see it…read more been a customer for 3+ years the work has always been fine, nice technicians and never tried to push stuff on me i didnt need. BUT it takes FOREVER to 1. get someone on the phone, 2. get an appointment 3. good luck if you have an emergency... the have an after hours number but no one ever returns a call after hours. if you arent going to return after hours calls, then STOP saying you will. when you ask about it they say they didnt return calls because they "got a call a minute" the nite before. thats like 1000 calls, if you have that many customers HIRE MORE PEOPLE if takes months to make the bi-annual services, if you are that busy HIRE MORE PEOPLE Final straw. about a month after my service said everything was good to go the AC craps out. would you think a 3+ year, gets the bi-annual service, gets something, anything, nope i got told nothing available for five (5) days and because i would be using my home warranty it would be even longer. to top it off, couldnt even recommend someone to call. if you are that busy and cant/wont hire more people at least make some partnerships to send overflow work to. very disappointed you blew me off when i needed you.

I had a very old HVAC unit in the condo I used to live in few years back. It was not the typical…read morecondenser evaporator system by water based cooling and heating. I took several quotes from big stores like sears to local stores. However RJ Wren Heating & Cooling were the only ones who came with a proper plan, great pricing and very professional service. The replacement unit had to be custom ordered and they did not charge extra. They carefully installed the new unit and also added some new features that was helpful for future maintenance. I highly recommend this team!

These guys are extremely professional and very good at what they do. I was able to make an…read moreappointment and they showed up right on time. They did a great job explaining what was wrong with my system and giving me tips on how to maintain and improve the system moving forward. I will absolutely use them again if/when my HVAC starts having issues.