After a tree limb totaled my Toyota Camry in a February snow storm, I found myself with the unpleasant task of shopping for a replacement used car. The Camry was so reliable and efficient, that finding a suitable replacement on my tight budget wasn't going to be easy. I spent six weeks performing online searches and looking for another Camry, as well as exploring what was available in SUV type vehicles. Several cars we went to see were not as good in person as the photos online would have suggested. One morning as I was performing my daily ritual online car search, I came across a nice looking 2002 Hyundai Santa Fe LX at Tony's Auto Works. The listing included many photos (which is a must for me when shopping online.) My wife and I decided to drive over and see it in person fairly quickly in case it got sold. When we arrived, the sales manager John came right out and greeted us. He was friendly and polite and made us feel welcomed there. (I typically dread the attack of the car salesmen out on the lot, so I was bracing for the worst.) Since I already knew what car I wanted to see, he opened it up and allowed me the time to pick through every part of the car, including crawling underneath it and testing all the features and parts. We took it for a test drive that day and really liked it. With a little TLC and some ArmorAll, it was clear this could be a great reliable car. John explained that the brakes needed replacing and that they would take care of that if we purchased the car, before we took delivery of the vehicle. I made them wait a day and went home without buying the car, as I was adamant about going home and making one last search of all my online car searches, and doing more research on the Santa Fe model specifically. After searching several online Santa Fe's to gauge the prices, it was clear I was paying a very reasonable price for this car. I spoke with a friend who's on his second Santa Fe, and he highly recommended it, so I ordered the Carfax for that particular car I was looking to buy. It was super-clean and well-maintained and although there were two open recalls on it for a safety inspection issue, Hyundai Customer Support assured me I'd be covered to bring it in to their dealership for the work if I chose to buy it. So the next day we retuned to buy the car and as promised, Tony's replaced the rear brake pads and rotors for us before we took it home. Within the next couple weeks I made it to the Hyundai dealership. They checked out the recall items for free, and notified me of a couple issues with the front suspension they felt needed to be addressed for safety. I called Tony's back and explained the issues with John, who discussed it with Tony, and they told me to bring the car back in. They ordered the necessary parts and had the car all fixed up by the next day, and it drives even better now that when I first test drove it. If I wasn't already happy with my experience before, the way they handled this repair issue cemented this positive experience for me. The car shopping experience I had dreaded for weeks was finally put to rest, and I not only love the car but also feel great about the whole experience with the guys at Tony's. While everyone's experience and opinions vary (no matter what topic you're discussing,) give them the benefit of the doubt and go check out the cars they have to offer. For me, it was a great experience. For a no-frills no-mega car dealer experience, check them out. read more