Terrible service from beginning to end. Called ahead and had my car towed there asking if they could take a look at it. I was stuck in the area and I couldn't get my vehicle to start. After not hearing from anyone for a couple hours, I called myself and was told it was the battery and they went ahead and replaced it and it would be done in 20 minutes. And that I owed them something to the tune of $240. I thought that was steep for a new battery but assumed they knew what they were doing. I show up and the mechanic tells me know one can figure out what the problem is. I asked what they think I should do and the owner told me he doesn't have a crystal ball he can't tell me what the vehicle needs. I tried to rephrase my concern and asked simply should I take the car to another place or do you want to keep it over night. Without explanation his reply was, "Just plan on that." I was confused but again seeking their expertise so I just did as they suggested. After not hearing from anyone the for the rest of that business day and two hours in to the next day, I called again to check on the status of my vehicle. They treated me as if I were a nuisance for calling, I was told they think it isn't starting because my key fab had broken and some have sensors that won't allow the car to start but they still weren't certain if that was the issue because someone who worked their just saw that on the internet. When I arrived with the replacement key the car started just fine. I asked what can I give you for your time he looked at me and said, "Hell yeah you owe me something we spent 3-4 hours trying to figure out what was wrong with that thing. I want $130 bucks right now." I don't mind paying for someone's time but the fact that I received no parts, and the only reason it took so long was because they, the experts, had no idea what was wrong with it until they watched a YouTube video after 3 hours of messing around with the engine made me a bit skeptical of the price. So I asked if I could at least buy the over priced battery since I was already expected to pay so much. He really refused to sell me the battery. What a joke. I tried a local shop and was treated with nothing but disrespect but the owner himself simply because he was frustrated with the fact that he spent so much time on something that required no work at all. I ended up giving him $100 of the $130 he originally asked for. What a rip off. I highly recommend going anywhere else. read more