DO NOT TAKE YOUR CAR HERE! WORST SERVICE EVER!…read more I brought my car in for new brakes, and they told me I also needed a new belt. After getting it back, my car started making a horrible squeaking noise. I kept bringing it back to get it fixed and now it's 4 months later and it's still it fixed. Clearly, the mechanics have no clue what they're doing. I had to take my car to a different shop to get everything fixed properly. Save yourself the trouble and avoid this place at all costs!

Do not recommend! My daughter took her car there. Battery…read moreturned out to be bad Charged her 31.85 for a jump then charged 47.87 to check charging system then wanted over 400 for a new battery and to check for codes Would stay away

Do not use this business unless you need a simple service like an oil change or minor maintenance…read more I was not familiar with auto shops in this area as a newer resident, and a neighbor recommended them. I was initially impressed with the free towing of my pickup when my starter went out. It was repaired with no problem. However, I took it back to Greer when I had some other issues with my truck due to overheating. I was told I needed a new intake manifold, so I was quoted $1500. Then I received a call that it was going to cost more, around $600, due to labor hours, because they ran into issues. So long story short, the truck was not completely repaired correctly, and I had to keep putting antifreeze in it as there was a leak somewhere. So, someone must not have known how to work on a Ford because now I have a blown head gasket, and the vehicle is dead. Since Greer's mechanic had the engine completely torn down to fix an issue, everything should have been checked. In my opinion, they threw it back together when they "ran into issues" and did not know how to fix a Ford. All someone had to do was let me know what the problem was, or if it was more than they could handle.

First class service!! Picked up truck, fixed it and notified me when complete. They called and told…read moreme every that needed repaired and things that could wait. Very knowledgeable and explained everything!! .

Excellent. We were so pleased with Jackson Automotive. Honesty, rings true. In addition, the…read moreowners thoughtfulness and sincerity about what was mechanically not sound with our car, his methods of fixing it, and his professional demeanor. This is our new garage!

Thanks so much for squeezing us in. We were in our way thru Toledo and had our AC go out on a super…read morehot day. We called on the off chance there might be openings for a walk in. Mot only did you get us in and out in like 30 min , but everyone was super friendly and polite and the cost was super reasonable. Really really appreciate the help!

dropped off my car for breaks. the cost stayed within the quote. it was easy to drop off and pick…read moreup after hours with the lockbox system. I was impressed that three weeks after the fact we got a follow up call just to see how the service was and if we were having any issues. Friendly service on the phone.

Needed some work done on my van and read good reviews about this business. Those reviews were…read moredead-on. I was treated amazingly, things were laid out upfront, and I felt like they have pride in their work and rightfully so. I really appreciate when someone is honest and blunt if they have to be right away. Give me the info and I'll make the best decision for me and that's what they did. But then they went above and beyond. They warned it could take a while... they warned it could be quite pricey if certain conditions existed. I agreed to all upfront because I wanted the job done right as my number one priority and I got the feeling these guys were going to do just that. Imagine my surprise when it was finished way quicker than I expected and for lowest end of the price range they gave me. It's been a few weeks and absolutely satisfied with the job done! Believe the reviews, very glad I was able to get the job done here.

Took my car to them for a frontend alignment after Firestone tried to scam me. They did a great job…read morewithout the hassle. It was also a better price!

The honesty and integrity that these gentleman have is second to none. We drive across town to get…read moreour brake/alignment needs resolved here. Today reminded me exactly why we come here. My brakes pads were worn. I was having vibration and squealing. I stopped by this morning, they were full. The gentleman was honest and said they didnt know if they would get to me today. I took my chances, and left my van. Just a few hours later, I received a call that my van was ready. I came to pick it up, asked how much it would be(with check book in hand) only to be told that there was no charge, and my brakes were still under warranty! No labor charge, no anything... it was 100% taken care of! WHAT??? I was blown away! You just dont get customer service, honesty and integrity like this anymore! My family is an Auto Connection family, and today just reaffirmed why!

After having been a loyal Thayer customer for years (up until this happened), when my dad died and…read moreleft me his 20 year old sports car, of course I took it to Thayer for detailing, an oil change, adjusting a rocker panel, and replacing the window motor on the passenger side. The first time I got it back, the rocker panel was not fixed (later they explained why, and that was fine). It was not properly detailed, windows not clean and the whole back of the car was never even vacuumed. My husband pointed this out to the service manager, who did not care, offer to fix it, etc. They also lost the driver's floormat (it was there when I dropped it off, but not when I picked it up). Service manager said they hang them up on the wall to clean them, then put it back in. Basically, you are SOL. Again, didn't care, very rude and condescending. So I'll be paying to replace that. Also, the driver's door panel around the handle was loose when we picked it up, my husband had to tighten the screw. That's when we noticed the over an inch long crack on the inside of the driver's door by the window. Service manager insisted they never touched that door, of course. Obviously, it appeared that someone perhaps removed that door panel to see how it went in on the passenger side and broke it putting it back together. When we brought the car back the second time, my husband pointed it out to the service manager. Nope, they never touched the door, was the only response we got. I have been in and around that car for 20 years, and there was never a crack there before it went to Thayer. So, I'll be paying to replace that, as well. Also, now the "service engine soon" light is on, so whatever they did during the process of the oil change, I'll be paying to fix that, too. So disgusted, and have never had a "service manager" treat me so poorly, both over the phone, and in person. Up until this all transpired, I would have given them a glowing review.

We called in September to make a service appointment for some minor repairs. On the phone, they…read moregave us the date October 10th. There was no text or email follow-up. When we dropped off on October 10th, they said that we had missed our appointment. There was no phone call or attempt made to contact us between when we made the appointment and when we were told we had missed it. Then we were told we couldn't schedule again for a month and a half. Extremely unprofessional for a dealership service center.

We needed new tires for our 5 year old Hyundai. Every aspect of service was provided for us in a…read moreprofessional manner. The shop was clean and tidy and my husband was well informed of the definite need for tires and not only offered the best deal for the tires and alignment as well as offering the option of getting another opinion someplace else! Highly recommend them and moving forward, B&L will be our go to for all our car needs!

Had a flat tire on my work truck, called and talked to Joe. He got me right in and got the tire…read morefixed within an hour. I also got a lug nut stuck in my socket and brought it in and Joe got it out for me. Joe is very friendly and helpful. You have a great guy to be the person you walk in and deal with. I will be dealing with your company for anymore issues I have. Thanks again Joe.

I did my research on the internet and many people recommended Express Transmissions. Spoke to…read moretheir manager and was impressed by his professionalism. We talked about upgrading the clutch since the standard Ford clutch lasted only 28,000 miles. He gave me his recommendation on an aftermarket clutch which he stated he had installed on other Shelby GT 500. After readings reviews on his recommended clutch, I purchased the clutch kit and Express installed it. The final price was under their estimate. Professional, friendly and fair. Hopefully I will not need them again, but highly recommend them for any repIrs relating to transmissions

Highly recommended. Honest and straight forward. After another shop misdiagnosed a…read more"major"transmission issue, they investigated, identified the error and resolved the issue promptly. They could have ran up a large bill and I wouldn't have been the wiser. I will recommend them to friends and family.