I had an accident and just had the tow truck go straight to this shop because I would see it on my…read moreway to work. THANK GOD one of the workers told me it was okay for me to leave it there until the owner got there, checked my car and he would tell me "what's up". I decided to wait, and of course it was a while because I didn't have an appointment so I understood. Guillermo came told me he was going to see the car and give me a call to tell me how bad it was and the estimated price. A day passed because I wasn't the only client there (duh) and when he called, he gave me all the info. He was honest and told me how things looked but also prepared me if it was going to be worse once he fixed what I broke. Guess what? It was just as he said it was going to be, an easy fix and what I paid was nothing compared to what others charge. Did it take him a couple of days? Yes. Well duh! it was an unexpected job but he did so good and I loved the honesty and straightforwardness. I am recommending him to everyone I know!

I've taken my cars to get serviced here for years and let me tell you...if you're looking for a…read moreplace where they will drop everything to work on your vehicle...this isn't it. Just like anywhere you go, there is a system. First come, first served. HOWEVER, if you rather have a shop and a mechanic you can ACTUALLY trust over "princess treatment" and "catering" then this is definitely a place to take your cars. When I've been forced to take my car to another shop for X reasons, it is never for that one thing that I get billed for. It's always a phone call telling me how my car need x,y and z and if I don't do it my car will be ruined and burst into flames When I go to PRO Auto I'm not hit with any surprises. I am advised of possible upcoming services it may need and usually am given a suggested time frame for repairs. The shop always looks busy and full and the owner, Guillermo, is always running around like a madman working on vehicles, making calls, negotiating, dealing with customers. He can easily be misunderstood for rude due to his voice and demeanor but in all actuality this man is a hard worker, honest and dependable. From my conversations with him through the years I know they take on a lot of big jobs but they do not neglect or reject customers regardless of how small the job is. For those of us that know the shop and the people, we understand that if you want an oil change, for example, leave your car as soon as it opens and that's that. Bigger jobs have required me to leave my car but I rather leave it and trust that they'll do it RIGHT. Like the shop sign says, "We guarantee fast service no matter how long it takes".

5-star service all around! When our van broke down on vacation in the Imperial/El Centro area, this…read moreteam stepped up in a big way. They were honest, fast, extremely helpful, and delivered exceptional quality work. Communication was clear throughout the entire process, and they even picked us up at our hotel when the repair was complete. You can tell everyone on their team genuinely cares about their customers. We are so grateful for their help!

HUGE rave for Tucker Auto Body in Imperial. I had an accident in my Mini (tears) and the team at…read moreTucker brought "Bean" back to her beauty queen self. From my amazing estimator Luis, who kept me apprised each step of the process, to the awesome mechanics, whose names I'm not privy to, boss lady Jennica (checking the spelling of her unique name as I type) and the front office staff. The owner even drove a part from San Diego. Everyone was 5 stars!! Below are the before and after photos of my pretty girl! I want to send treats to the Tucker group, any suggestions?

Came across Stan's Autobody service this morning for window repair. Great Customer Service & super…read morehelpful! Definitely would recommend 100%!.

Stan's is great! My mom swears by them and so rightfully so I brought my Subaru here after an…read moreaccident. They exceeded all expectations and had great communication. Staff was nice and efficient too.

Dogwood Auto has an amazing team. They are honesty is beyond reproach. Their quality is amazing…read more What a great group of human beings.

They painted our classic car and did an excellent job. Very professional and friendly staff…read more Would definitely recommend this place.

Great after sales service. Glad I did business locally. Everyone I dealt with, GM/Sales, easy going…read moreand professional. Thank you salesman Raul

RICK MILES, My recent service experience was the worst so…read morefar. Put that together with the notes/goals on your glass door to push your sales team to write up more services and you get what you offer in this department. They call dealerships like Kia Imperial Stealer-ships. As I waited in the service office, I heard the two other salesmen in the room offer the same "extra services" to all customers. Which, if accepted, would change a simple service/oil change of $109 into a massive bill of $800 + for services which it appears that all of us then needed at the same time???? You offered the same added 'opportunities' to all five of us in the service office. One poor young lady was 'forced', 'coerced'  into choosing 'just two' this time and maybe two the next time- she only came for a simple service...!!!??? Now she is stuck without groceries for two weeks because of your high-pressure sales techniques.  SHAME ON YOU!!!    I am incredibly disappointed in this dealership ever since they removed Jeff Alford as the GM. I look forward to sharing this with KIA corporate. You folks are shameless- sin-verguenzas. I am glad that my two Kia's are now approaching the end of their warranties so I won't feel guilty just going to an honest local mechanic that won't try to 'force me into ridiculous extra services. By the way- the video's that you send out, are only as good as the effort that you put into  making them. The ones I received were not done well.- the audio was almost not there- no explanation of what I was seeing and why it might be important to authorize the ever-appealing cabin airfilter replacement. For how much? double the price of Autozone or O'reilly's ... Plus labor of - for an act that you have already completed when you removed it and showed me the evidence of a poor filter and then put it back...??? How do I even know that you are showing me my filters and not just a pile of old filters that you have already swapped out?  - Those are the questions raised when you can't trust your dealership!!!  Try Building TRUST! That brings returns- not coercion - That loses customers- when you lose a 'twice hooked' KIA owner- You start to see the value, or lack of it, of your failed programs.  David Chamberlain

Called to order some parts for my vehicle. First spoke with Pepe saying "ugh it's going to be…read moreexpensive." Then he transferred my call to Erika, she was supposedly going to submit my order. She started sending me messages through whatsapp and she told me to give her a few minutes, 2 days later still waiting. Today my husband called and spoke to a man that told him they had 3 different types of headlights support in stock, he needed to know the exact one we needed. Mind you we live an hour away, the man said they had all of them in stock. When my husband gets there, he tells them what he is looking for and a man and a lady said those had to be ordered. Really unprofessional and rude. Wouldn't waste my time and money with this business ever again.

Called here and they said come in anytime they had the windshield for our truck in stock. Took…read morethem an hour to install and we were back in the road. EXCELLENT front desk !!! Was very polite and informative. Couldn't be more pleased.

Took my truck and my sons truck there and was so happy with there work .Good folks and good…read moremechanics there and there fair with there prices compared to El Centro Ford

I had a very disappointing experience with Desert RV Towing. My vehicle was only in their…read morepossession for about two days, yet the price they charged was completely unreasonable and felt excessive for the amount of time and service provided. What made things worse was the lack of transparency. The pricing wasn't clearly explained upfront, and by the time I got my vehicle back, the total was far higher than expected. It honestly felt like I was being taken advantage of. Situations like this are already stressful, and instead of helping, this company made it even more frustrating. There needs to be more honesty and fairness when it comes to pricing and customer communication. I would strongly recommend looking into other towing options before using this company.

I crashed my car on a wall, and hit my front bumper and fender and this shop was very well…read morerecommended. The owner of this auto body shop was genuine and kind enough to explain everything about the repair, very transparent and easy to talk to. The owner is hands on, offers real fast service too! No issues at all. Best in the valley. Not greedy and will not rip people off. Very helpful and honest!

Carlos gives you personalized service and keeps the cost down. Great results because he is on site…read morefor quality control. I have been taking my cars to him for close to 30 years.