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    Tommy's Trailers

    5.0 (1 review)
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    Tommy's Trailers Auto Parts & Supplies Photos

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    2 years ago

    Excellent company with amazing customer service. Our family has owned 2 since 1988. We have never had a problem with them

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    Hilltop Chrysler Jeep Dodge Ram Service Center

    Hilltop Chrysler Jeep Dodge Ram Service Center

    (5 reviews)

    very disappointed with the service here at this dealership. brought my vehicle in for a repair that…read morewas covered under warranty, that I knew for a fact was and was made to feel wrong and uneducated to try to get more money out of me. the service man Chris, also kept telling me my vehicle was way worse off then what it actually was, to try to get more money out of me. Then magically when my husband walks in, the whole story changes, no papers need signed, no money up front, and my warranty is valid all of a sudden. What a joke. when I come to pick up my vehicle, the girl inside has her feet in her chair scrolling on her phone and giving customers walking in dirty looks?? very unprofessional.

    Very poor customer service on recall. I did the recall in 2019 for the drag link nuts coming loose…read more Their fix was to just weld the nuts. After asking how I would do an alignment in the future, they told me to just bring it back and they would replace the drag link with a new part. Last weekend, I had to do some work on the front end and required an alignment. After going back and forth between the dealership and mopar, turns out they lied to me and had no intention of doing the fix correctly. Now they tell me the recall has expired and the $1100 repair is all on me. I had planned on trading my ram in on a new 3500 in the near future but because of their basically telling me not my problem, fix it yourself after telling me they would the first time, they are losing a life long ram customer. I will be buying a new ford or Chevy instead. It's a shame, I had already gone on the ram truck builder website and picked all the options I wanted too. Their customer service has just cost them another customer.

    Tommy's Trailers - autopartssupplies - Updated May 2026

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