Visited again on Monday around 4:45pm 4/13. There was a few people leaving when I came and then I was the only one for the whole time I was there. I got my food to go. The board stating the wait time was accurate. I only waited 5-10 minutes. I ordered the spenard burger and a regular cheeseburger with fries. The fries were dead cold (only drove to eat maybe 2 minutes) if I were eating in house I would have asked for new fries. The burgers were actually pretty good nothing wrong with them. The menu is kind of all of the place and a lot of reading. The staff was very nice but standing around in front with nothing to do because it was so dead in there. The floors were pretty sticky too so I stayed on the carpet while waiting. Around $35 for two burgers and dead cold fries. read more

I had been wanting to try this joint and was so disappointed. It's a complete grease pit! I took few bites and tossed the onion rings that cost me $15 bucks! read more

I just ordered the sweet Charlotte burger at Tommy's Burger Stop on Dimond. It is one of the best burgers I have ever had. The staff & service are excellent also. It's a nice place to dine in at. 10 stars read more

After years of only being located in Spenard, we finally have a Southside Tommy's! Pass "gallos," and look for "dimond tuxedo." Tommy's will be a storefront or two away. Parking is scary, especially since we are still in winter or false spring as they say. But other than that, this location is a win for the Tommy's team. Their main door is shared with a few other small businesses fyi. But they possess what seems like the largest space in their area of the building. Most notably, this new location has a nicely sized seating area, unlike their Spenard location. Customer service was top notch. All areas were clean and inviting. We were there during their dinner rush, and staff kept the lines moving. Our food and milk shakes came out pretty fast. We got a Philly cheesesteak, an original burger, fried chicken po boy, fries, & desserts. Fountain drinks were free because they didn't have carbonation. Just stick with the Powerade and you'll be okay. Massive selection of bottled juices, sodas, water, etc. Everything was cooked and seasoned well although my spouse felt his Philly was overly salty. For desserts we got their carrot cake, double musky pie, and Cajun delight. All nut heavy fyi. I'm getting more into nuts but I don't think I'll ever truly appreciate nuts in desserts lol Highly recommend Tommy's! read more

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I will never be ordering from Tommy's Burger Stop again. I placed a large order; three Burger Stop burgers, a Philly cheesesteak, and two orders of onion rings and the app said it would be ready within the hour. Instead, I had to wait two extra hours (not including the hour the app said), and the food wasn't ready until the staff were literally closing up for the night. The place wasn't even busy, so there's no excuse for such poor service. When we finally got the food home, it was a disaster: Missing items: no onion rings, one burger missing, and no fries even though two of the meals came with them. Incorrect order: one of the burgers we did get was made wrong. Insanely overpriced: we spent over $80 for food that was incomplete, wrong, and late with no refund or compensation offered. As if that wasn't bad enough, the entire household has been sick with food poisoning all day after eating this meal. Absolutely unacceptable. Between the missing items, two hour wait, poor quality, and now food poisoning, I would strongly warn others to stay away from this place. Tommy's used to be the place to go! read more

I have been going to Tommy's burgers in Spenard for years. I have always said what wonderful burgers always at Tommy's but $140.00 bill on Saturday I'm not sure if they need to give the Koch some new lessons or if they're trying to save are on their meat or what's happening, but that was the worst Tommy's my bacon was burnt to a crisp. My hamburger was burnt to a crisp and it's just horrible that they've gone to this level and that's just I can't say anything good about diamond Tommy's burger stop and I'm very upset that I got a burnt up burger and I could've went to McDonald's and got that it was that bad anyway, please do better read more

The husband && I had been trying to get into this place since they opened but they are always hoppin && a poppin, which is good for them - sad for us. BUT we finally got in during a rare slow time for them earlier before their dinner rush! The husband got a Philly - don't remember which one specifically but it was fire!!!!! we got the garden salad - which I was super stoked about all the peppers in it! So good! I got the papa burger with all the peppers on it && no cheese of course on a gluten free bun - personal choice not allergy. The finish off the meal we got the crispiest onion rings - so great. Overall it was an awesome meal! We ordered at the counter and they brought all of our food out to us at the table. It was a great meal! read more

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Great burgers! Order at the counter. Staff is friendly. Not much to look at but the burgers are fantastic

Ambiance was a cool vibe and it was very clean. But the burgers were about the quality of Burger King or McD - just overpriced.

Tommy's Burger Stop opened a second location on west Dimond. Give them a try and they are just as good as the original location. It has a great new seating area and food was delicious. There was a 45 minute wait but that was during dinner rush and the place was packed. They are still getting the place completely in order but it is definitely worth give it a try. I love that all the burgers at Tommy's always come with "all the fixings". That is the way a burger should be served. read more

Tommy’s Burger Stop - The Gunslinger burgers - Burgers Near Me - Anchorage, Alaska

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I genuinely love Tommy's burgers, but Dimond location needs to get it together. After 35-40 minutes waiting for two burgers, one was wrong - server just took it away without comment and we wait another 20 minutes for a correct order. Do better, please. read more

I do not care for any of their burgers really. The bun is always dry. But I do however love their mushroom Philly and onion rings. This location at first lacked flavor but it is almost as good as the original location. Mmmm Philly read more

Absolutely Amazing Magnificent Service and Delicious. Great vibes and price. Juicy Pattys Binding with Drizzly Cheese Every bite No surprises or disappointments. read more

Tommy’s Burger Stop - Burgers Near Me - Anchorage, Alaska

Good food, reasonable prices, but the wait is unacceptably long even when the place is mostly empty.

57 minutes wait for 2 burgers fries and onion rings. When I got home the burgers were cold and there was no fries. Really disappointed

Don't let the simple furnishings fool you -- this is a gourmet burger spot. Fresh beef, perfectly prepared, and great specialty varieties. We will definitely be back! read more

Horrible service. People that ordered long after us got their food first. Racist place?! No apoloWorst part is they ask for the tip upfront! Let's go back to tipping at the end, so we tip only those that deserve it! Our clerk was a young red-head girl with a pony tail. Took our order then took her lunch. No apology when she came back; only that somehow the orders were switched! Really? The burger was lukewarm and lukewarm stale fries! read more

Was really excited to treat myself as I hadn't had a burger from Tommy's for several years. Yuck! Burger was dry and not anywhere in the "I would eat it again" category. Had everything on it and it didn't help. Bypass this unless you want to pay an exorbitant amount of money for something that you can get that's better at any fast food restaurant. Restaurant was clean and welcoming, staff was friendly and polite. Food sucked. read more

Went on Sunday for lunch. . Unfortunately it was terrible. The meat said it was grass fed beef. What they didn't say it was frozen patties that were hard as a hockey puck from the freezer section in Costco. They said cajun spices. It was tasteless. I asked for no onions. They gave me tons of onions. I wanted to like them, but will never go back and waste my money. read more

They got both our burgers wrong, so we over paid for basic cheese burgers. We also waited an hour, even though there were only two other patrons. The kitchen prioritizes togo orders, so only dine in if you want to wait x3 longer for your food. read more

We've been loyal patrons of the Spenard location for years. We had family visiting and decided to try the Dimond location for the extra seating. The location was going through some growing pains while we were there, and it wasn't quite what we'd come to expect from the Tommy's brand, HOWEVER, once the management caught wind of our experience, they went above and beyond to renew our faith in Tommy's Burgers! Opening a new, larger location is difficult to maintain the intimate quality of the Spenard spot, and our bar was set pretty high. We'll be back for sure. Happy to support local businesses that value and protect their integrity honestly. read more

Great burgers and fries in a much better location. So glad this second location opened.

The shrimp poorboy was horrible and my husband's burger was charred, overcooked. We love Tommy's on Spenard but this lunch was expensive and not something we would request again. read more

I went to Tommy's today for my first time on Dimond expecting the same great food as the original. I had my usual the "Sweet Charlotte" w fries. Bun was dry, burger over well done,very little avocado, AND the fries were kinda cold! To,my would be ashamed. The place looks nice. read more

Burgers and fries were good, but it took 50 minutes for our to go order and you can't call ahead. So that definitely hindered the experience unfortunately. Now just nervous to try again. read more

First time to the Dimond location and several years since I had one of Tommy's burgers. I ordered a takeout Stella Bleu burger and Cajun fries by phone and was given a 20 min pickup time. Upon payment, I was told unless I paid by debit card or cash, there was a 3% surcharge for payment by credit card. That was a surprise. Once home, the taste of the burger itself was overwhelmed by a massively thick soft bun, and the Cajun fries were just fries. Very disappointed, esp for the price read more

Dimond location is horrible. Tables and floors were dirty. Waited a long time for food. I wouldn't have minded the wait if the food was good, but the burger was way over cooked and ate like a hockey puck. Bad flavor and hardly any toppings. Fries were a little on the cold side. Bathroom was out in the lobby of this building and required a code to get in. It was extremely filthy and one of the toilets was clogged. The stench in there made me want to vomit. Not what you want while waiting for food. Don't waste your time or money at the Dimond Tommy's. read more

New location is awesome, had great service and it was fast. Very pleasant atmosphere and the burgers were on point!

takes longer than 20 - 25 mins to make 2 burgers when there's barely anybody here . first experience & last time coming to this place .

Too expensive, I'll make 10 burgers for the price they want for one. Guess which will taste better.

Hit and miss the last few years. Was our only burger spot for years, but had to stop ordering for kids, kids menu is too $$$ for frozen stuff and the kids burger is just too small for the price. But we will splurge and go once a month and split a $20 Hello Burger - must have. read more

If you want cold food, help yourself waited 40 minutes for a to go order. I think they forgot my order and played it off like it was just completed. No thanks read more

The burgers and fries may have been delicious when they were fresh. Unfortunately, we didn't get to enjoy them fresh. I called in a take out order and was told it would be 30-35 minutes but they'd call when the order was ready. I arrived at the restaurant about 10 minutes before I was told the order would be ready. Waited and got no call... finally went in and saw sign saying 15-20 minute wait. Also hoped the bags I saw on the counter were not mine but unfortunately they were. I told the cashier I hadn't gotten a call and the response was "we've been busy." Not even an apology. We were staying just 5 minutes away but everything was cold and needed to be reheated. Hope they get the service at this location straightened out. read more

Overrated and overpriced! Burger was 75% ground beef and 15% everything else. Hood wings is better

they had a donut burger for their grand opening today that was seriously so good. this was my second time going to this location and the service has been quicker than the expected wait time both times. it has been super busy with hardly an open table both times ive gone and they are so quick to get people thru the line and even clear tables as soon as someone stands up to leave. it is also very clean and spacious inside and they have a cool collection started behind the counter. the food somehow tastes better than the spenard location. all the staff that i interacted with were amazing and seemed like they would bend over backwards to make sure you have a great experience. tommy's definitely makes the best burgers in alaska!! read more

Tommy’s Burger Stop - Burgers Near Me - Anchorage, Alaska

Today was my first time going to the dimond location since moving back home to Anchorage. I had a great experience, the customer service was amazing the wait time was only about 25-30 minutes and our food came out hot and delicious as usual. I highly recommend this location :) read more