The store was set up nicely and when we visited this location in December to Christmas shop the sales personnel were very friendly. I am giving it a three star rating for the horrid salesperson that we dealt with today,on 1/28/2017. My husband and I entered the store and were walking towards the counter when I heard "hi" from a male voice. There were several men around us and I couldn't quite tell who had spoken to us. I asked a man near me if he worked there and his response was" why else would I have said hi to you". Now I held my tongue, as I'm still holding true to my New Year's resolution of being a kinder better person for 2017, and didn't remind Mr curly head pompous boy that one didn't need to be employed on the clock to exchange common pleasantries. I then explained that we were hoping to get the same items we purchased in a larger size and was attempting to pull them out to show him when he walked away to the front of the store and with his back to us curtly responded "no" and "what else do you need?" . Now he did this unfriendly forced attitude for the next two items, never waiting or conversing with us. God forbid if he offered us another option, such as " I'm sorry we don't have this black jacket in your size, but would you like to see another color or different style?" There was basically no one else in the store and several employee's so no excuse for the rush. Another customer entered the cash register area and tried to say something to him and he was brushed off with the same condescending tone "I'll be there when I'm done", never finding out what the man actually needed. We were so rushed and feeling so disturbed by this salesperson's attitude that we decided to return the jacket and come back later when this employee wasn't at the register. He actually took our bag from my husband's hand and went behind the register and I had to ask for them back and when I handed him the receipt, he barked that he wanted to see the actual credit card used as well as my identification. I then saw that he was typing into his computer all of my information from my license. I asked him what he was typing and why did he even need my ID as the tags were all on the items and we had the receipt. He said it was mandatory company policy. He then wanted my phone number and I refused as I am an Attorney and know that he had no right to demand this information from me or make it mandatory for a return. I told him I wanted my Identification to only be used to check my credit card name match and no he did not have permission to make records in his system of my personal information. He gave me more attitude and lots of noises and clucks out of his mouth. He also was snotty and said I'm keeping the original receipt which had no other items on it. Again, this isn't customary retail practice. If the return did not go thru I no longer had the receipt for proof of purchase but he was such a snot that I didn't feel like arguing. Later we came back and exchanged one of the shirts for a bigger size and had a female help us and she was nice and told me we could definitely refuse to give personal information to them. If you want your store to thrive you can't afford to have staff that feel it's okay to speak rudely to customers. I have a big problem with rudeness and disrespect to my husband and self when I'm spending money in their retail location. We won't return here again any time soon unless we hear back that actions were taking to curb employee #1581 and train him with customer service skills. read more