Incompetent replace wrong tire and overpriced and dishonest screw in tire…read moreMy car show where it was replace wrong Then claim some obe else put another screw in opposite tire

I have seen the reviews here certainly more good ones than bad ones. And I guess if you follow the…read morerule that you can't, please everybody then OK. But when it comes to my point of view and my family's point of view, this is the absolute best place to take your car. My father went there for many many years. I have been going there too, and I have absolutely not one single complaint about anything that they've ever said or done. They always go above and beyond, and we've always had our car very near the time that they said it would take.

Veteran Price-Gouged $1,900 for One Week - Disgraceful…read more If I could put ZERO stars I would. As a U.S. military veteran, I've dealt with my fair share of tough situations, but nothing prepared me for the blatant price gouging I experienced with this towing company. My car was held for just one week, and they charged me $1,900 -- yes, you read that right. No clear breakdown, no explanation that made sense -- just an inflated bill and a rude attitude when I questioned it. They showed zero respect or empathy, even after I explained I was a veteran just trying to get my vehicle back. This company is clearly preying on people when they're most vulnerable. The lot was disorganized, customer service was beyond unprofessional, and the whole process felt like a scam wrapped in a legitimate business license. To treat anyone like this is wrong -- to treat a veteran this way is disgraceful. Avoid this place like the plague.

Everything. They are FANTASTIC!!!!! And kind and very very helpful Such nice people and great…read moresafe area. And if you have to wait, the little beautiful town of Newtown is right down the road

My standards are pretty high, having just moved into the area and having left behind a superb VW…read moredealership on the west coast. I was preparing for a mid-west road trip several weeks ago and brought my Passat in for routine maintenance and an oil change. Colonial was fine, they gave me a loaner and a clean car back, and talked me out of some maintenance I really didn't need. They also noticed that the alignment was off and re-did it. About 400 miles out on our trip a week later, the car was drifting to the left noticeably-- not pulling so nothing dire, but it surprised me since we'd had it checked recently. I figured road conditions or something minor might have affected it. So after returning I called Colonial and asked them if they could take a look and realign if necessary. Here's where the rubber met the road for me. The car was out of alignment again, and there's nothing apparently wrong with the front end. They had the car for an hour checking and realigning-- and didn't charge for it. I did not expect any kind of warranty on an adjustment, but there it is. They even washed the car! I'll definitely be back, so far truly five stars.

Management doesn't know how to talk to people... was offered $500 for a running and driving minivan…read morewith 75000 miles on it and I'm not supposed to feel like I'm being taken advantage of! Mike the gm even was screaming at me over the phone Val can't pickup a phone and call back! I still even tried to work with them but Mike the gm said that he didn't want my business... well no problem Mike I will never give you my business! And I will post screenshots for everyone to see my conduct vs this horrible dealership!

This place took care of me and never hesitated to help me on the day I arrived from Florida. My…read morecheck engine light had come on, and I had just endured the long trip with the sound of a jet engine the entire time (2 separate issues)! Rob took me right away, and Jenna was so pleasant and caring. Knowing I had to continue driving to Boston, they quickly diagnosed the problem and fixed it in a day. So thankful for them to make the rest of my trip safe and much less stressful! They were very honest, accommodating, and caring. THANK YOU!

I see there are great reviews for the mechanic work there at the gas station which is wonderful…read morehowever I would not recommend filling a propane tank at their filling station. My bbq tank was empty and weighs 17 pounds and when they filled it I got home it only weighed 33 pounds --5 pounds short of 38 which is supposed to be 80% filled. Price $22. I contacted them when I got home they did not argue the fact and said bring it back in will add more but I'm busy in my day and don't have time to revisit. Contacted Bruce's propane in Levittown I used to go -and they said yes it should have been 20 pounds added to the tank giving it 37 pounds for $20. I'm going to use Bruce's from now on-

Pure negligence that could have resulted in catastrophe. They replaced the control arm on one side…read moreof my car and either didn't put the bolt on, or finger tightened it, so it was too loose and fell off. It's a miracle the suspension didnt fold into the vehicle and force us to lose control. We have a newborn, so we are beyond livid.

Smarmy with a hint of sexism…read more I made the mistake of having a state inspection done here since it was a convenient distance from my house and they could get me in on a Saturday. They were nice when checking me in. They seemed to be well staffed since about 3-4 of them were just hanging out joking with each other in the office when I arrived. After waiting for TWO HOURS (maybe not well staffed?) for the inspection to be complete, I was called up to the desk because they found some "issues." The lower control arms were allegedly in bad condition and the bushings were almost "completely apart". If I just paid them $1000 they could get it fixed right up for me to pass the inspection. Funny since I was just at the dealership a few months ago having a 100,000 mile full work up of my car done including the suspension. Everything was in great condition. I'm no mechanic, but I do take the maintenance aspects of my car that are critical for safety seriously so have it checked out by the dealership regularly. So with normal driving in 3 months and absolutely no issues with steering such as vibration, loud noises, or drifting to one side, I found their claim hard to believe. If we are being honest what actually happened was they saw a young female who was a new resident to the state and thought they could make a quick buck. It's especially obvious when you read other reviews and there is another woman they told the exact same thing to--what a coincidence! Luckily I can tell if someone is trying to take me for a ride. So I decided to go someplace more reputable. I was able to get into the dealership and have them do a full PA safety inspection. The mechanic at the dealership confirmed that there were no issues with the car and met the state's safety requirements. They even washed my car. I'm thrilled to use them regularly from now on for all my maintenance needs. Do not go to Auto Express. They will try and take advantage of you. I look forward to filing a complaint with the state and with the Better Business Bureau.

Do not get your car inspected here. Jake, the owner, told me it would cost $95 for the inspection,…read morebut after failing it over a simple $5 light bulb, they said I'd need to pay a total of $180 just to get my inspection sticker. This place is a rip-off and takes advantage of customers. Save your time and money go somewhere honest.

asked to borrow hose for water to rinse of tires from a thoughtful Yardley resident leaving their…read moredogs poop in street . Gary, attendant at time, was a little abrupt and declined. understandable, but he could have gone about it, a little more professionally. I would give zero stars if I could Yardley resident do better clean up after your dog

Very friendly, courteous and professional. The service provided was exceptional, and I will…read morecontinue to do business with them for many years to come. They provided a ride after I dropped off my vehicle and they picked me up from work right on time. For that I am very grateful, and I will definitely recommend this establishment. Thank You again Steve Sr. And to all who made this experience possible. 5 review to all!!!

I LOVE THESE GUYS! As a college aged girl who knows very little about cars, I always feel really…read morestupid when I take my cars to shops here and there. They ask me questions that I never know the answers too and Im always worried In gonna get overcharged for things I wouldn't need or whatever. BUT, not Steve! I bought a suspicious car off of Facebook market place and I was super worried about it being completely broken but the guys at Your Buddy Steve looked over my car and went into detail all the things that COULD be replaced and the things that should be fixed SOON. They called me before they did any work and made sure they had my complete approval and understanding before they went forward with work. They fixed my engine stutters, my finicky engine light, changed my oil, and just helped me understand the small things that were wrong that I could get fixed later on. They are extremely trustworthy, and extremely friendly, they keep in touch with me when I need my oil changed and ask every so often if I need a check up! I Trust them so much, Even though I have recently moved to South Carolina, when I am visiting family in Croydon, I make sure I take my car here every time I'm around.

Went in because I was worried something was wrong with my transmission (and also needed an oil…read morechange). They double checked everything to make sure all was well and the car was safe, and gave me an oil change (even applying a discount for a current promotion they have that I didn't ask know about, without me asking). Great, personal service and good prices. Will go back again. Thanks for great customer service, Danielle!

Our experience at Vince's Auto was exceptional. From our very first phone conversation with Cheri…read morewe felt confident to trust in their professional service. Initially, we contacted several Kia dealers and they could not even look at the car for three weeks . Cheri told us to bring it in and they would look at it. She called us within 24 hours letting us know what needed to be done. The estimate was true. Work was performed in a timely manner with phone updates throughout the process. We definitely recommend Vince's and will continue to use them in the future. John Newtown