i am truly at one of the darkest times in my life. Of course, during this time, my car needed a…read moremajor repair. the car is literally my home and invaluable to me. without it, i don't know what i would do. with my life in shambles, Christian Brothers stepped up and decided to help by covering the cost. What really blew me away is, once they completed the repair, they checked the car and found quite a few other things that needed to be attended to. i believe they took on this job because they knew my situation and wanted me to be safe and keep my home. in addition, in spite of my current situation, I was still treated with impeccable respect and kindess, just like they would treat a paying customer. Steve, I thank you, dana and your staff for such grace and kindess. the help you all gave me was pure goodness.

Andrea you continue the false narrative. Steve and Aaron did not spend much time going over the…read morediagnostic report...only blowing me off saying Steve had to decide as I kept bringing up the point that I spent money on a transmission I did not need. This has taken over three weeks. The week before the settlement call this past Monday offering $2600 instead of $5200 ($5700 less $500 for the free tune-up) which Aaron said he agreed with and proposed to Steve, he had Aaron call me and tell me there would be no settlement. It was only after I posted on three social media platforms, as well as, filling complaints with the Colorado Attorney General Consumer Protection Division and the Better Business Bureau that Steve even spoke to me. That is where Christian Brothers Automotive does not live up to this "Christian based business mission of transparency or honesty and "Honor thy neighbor as yourself. The "Christian" thing would have been for Steve to sit down with me personally and discuss this weeks ago. Again greed is what you honor. So let the public decide. I would never trust Christian Brothers again and do feel taken advantage of as a single senior woman.

Thank you Service Street for taking care of my mom's tire today! You were kind and quick. Mom has…read moresome trouble getting out so thank you for making the repair work fast for her. We truly appreciate you guys!

Over priced shop! $115 for an oil change on a car! was in a hurry so I guess the extra $45 is my…read morefault for not scheduling at Colorauto.

I've only worked with them a couple times but what can I say, I like them. They do good work, the…read morelady at front desk is kind and patient. No pressure to get things done you don't need. That's about all you can ask for.

He really likes this place. They've done good work on his truck and not up charged him. Trustworthy…read morerepair shops are difficult to find so I'm glad he found a conveniently located one.

This is one of the last honest auto shops on planet earth apparently. This place has amazing…read moremechanics, very fair prices and always treats pur family well. I can't recommend them enough, this is the only place I will take my family's cars esp for any major service. Don't get scammed elsewhere these guys will treat you right. 5 stars every time so far!

Nate was great to work with during my first visit to ColorAuto Service and Repair (Nate is the…read moreowner's cousin). I have been searching for a local shop to handle oil changes and minor maintenance work for my son's Subaru and I think my search is now over. As I stated, I just needed an oil change for my son's car (synthetic oil) and Nate and the guys in the back took care of that in record time. I had an appointment at 2pm and the mechanic came out at 2:25 to let me know the scheduled work was completed. My son mentioned that his A/C had been blowing warm recently, and the mechanic said he could take a look at it now. Before I knew it, the A/C had been topped off and it still wasn't the top of the hour. All I can say is fantastic service from this shop. $70 for a synthetic oil change for the Subie, plus the additional cost for A/C service. I did make an appointment for this visit, but I saw many others coming in as I waited to drop of vehicles for future service. If you're local to Castle Rock and seeking a shop you can trust, I highly recommend ColorAuto Service and Repair.

HANDS DOWN the best experience I have ever had in auto repair…read more When I found out I needed a ton of suspension work done, I got quotes from 10+ shops across southern Denver, and Snodgrass was by far the most affordable (by *hundreds* of dollars!). Justin was personable, honest, and completely transparent with us. Not only that, but he really did do everything in his power to give us the best price humanly possible. He definitely made a customer-for-life out of me - I can't recommend Snodgrass Auto Repair enough.

Very fair and honest shop. They take care of things in a timely manner. My go to shop in Castle…read moreRock for all automotive repairs

Quick, easy and reasonably priced oil changes. Both cars in and out within an hour. Chad, Ron and…read morethe mechanics are friendly and helpful. Get your car in for service or take your diesel to DCD. Thank you Castle Rock Auto!

They were the ONLY shop to get it right for me! Took my Chevy Avalance in for a clunking front…read moreend. Other places quoted astronomical costs for parts and service that wasn't needed. They found the problem and fixed it quickly for a very reasonable price. Thank you Castle Rock Auto Repair! You get all my business from now on.

I went to Kevin and team for the first time seeking a second opinion feeling "over sold" by my…read moreregular shop.. I'm glad I did because Double D diagnosed the problem honestly and saved me a lot of money.. I highly recommend them..

Unscrupulous or incompetent. Checked under my hood and caught them dead to rights.Took my 2011 VW…read moreJetta here and was hit with an outrageous $1,800 estimate. The service advisor looked me dead in the eye and claimed that to fix my issue, the entire transmission had to be "dropped," and boldfaced lied by claiming that aftermarket parts "don't exist" for this car. They also tried to lock me down with a predatory diagnostic fee even though I told them what was wrong and what part needed to be replaced. Luckily, I trusted my gut, got my car out of there and actually opened my hood.The switch in question is fully visible and accessible from the top of the engine bay directly underneath the battery tray. It is an exterior, dry component that takes 1 to 2 hours to change--the transmission does not need to be dropped at all. Furthermore, premium Tier-1 European aftermarket suppliers (like VEMO) make exact-fit versions of this part readily available all over the internet.Either this shop is completely incompetent when it comes to working on European vehicles, or they took me for a fool and tried to manufacture thousands of dollars in fake labor costs to rip me off.Avoid Double D at all costs. Do your research, look under your own hood, and don't let them take advantage of you. I was just lazy and didn't do the job myself. So what would've been an easy 500 or $600 bill for them turned into roughly $250 spent because I did it myself.

This location is perm closed. But this review is still helpful since I see people even today who…read moredon't know that yet and the responses to the reviews are trying to make it seem like they aren't affiliated/responsible. But they are. How do I know? The CR location were in the middle of working on my truck and didn't tell me when they closed. Took my money and ran. I ordered parts to have installed and was assured they would work which ended up not fitting - the icing on top. So I'm out close to $600 to ruin my vehicle. Now, let the fun begin. It took me 2 weeks of calling different factions, but I was able to find their other shop (registered under the same LLC) who informed me "Oh, yeah, that shop is closed." That's awesome - when did you intend on telling me? Why did the techs there suddenly stop texting me back? CO springs stated that they had "no idea" about my vehicle or situation. But offered to help me make it right, apologizing profusely. So when they asked me to drive 55 miles to drop it off, I wasn't happy, but I thought OK, they're trying. Big mistake. After taking the day off from work ($XXX) and wasting my limited personal time driving 110 total miles ($XX in gas) I was also forced to uber from the shop to a coffee place to try and kill X hours before paying to uber back to the shop. I arrived to find my vehicle's windows down parked under a pollenating tree. Nice. Started the car, it sounded OK. Better than before. Ten minutes into my highway trip home I was mortified to hear and then see a clamp fall off and start bouncing up the highway. Moments later the pipe disconnect and began to hang. The cabin stunk of exhaust fumes and the vehicle sounded like a hellcat with open headers. Once safely home - I contacted the shop to tell them, but were closed. I texted the contact I had there (not dropping names) and they offered to "tow it back Monday" hours later. What has this shop done to instill any confidence in me? How do you expect anyone with a single braincell to then trust you enough to tow it 55 miles back and forth without my supervision? Are you kidding me? Here's the best part. When I asked for a refund on the original work - not the time and money spent since getting it "fixed" - I was told that the CO springs location is not responsible for a refund since the castle rock location did the work and they are not affiliated. HAHAHAHHAH. What business would EVER take in someone's vehicle that was f'd up by shop offering to make it right for free? What world do you live in???? You guys need to get your stuff together. I hope this was worth my $450, which I'm already contesting with my bank.

I took my car there as I was having an issue while visiting the area. Jared was very pleasant and…read moreunderstanding. I couldn't quite articulate what was wrong, but he understood what I was trying to describe as the problem. He accepted my vehicle, fixed the issue, and did it all in a timely manner and at a reasonable price. I appreciate the honesty from these guys. If I'm ever back in that area, and need something taken care of, I know exactly where to go.

The guys are Castle Rock imports are very friendly and professional; and are very trustworthy…read more I really appreciate their explanations and advice. Also, their automated reminder system is really nice. I would not hesitate to bring any of our vehicles here, and I would recommend this place to anyone.

Recently went to Honda for routine maintenance and they came back with a few major concerns that…read moreseemed a bit suspect. Found Castle Rock Imports locally and called for a second opinion, Grayson said to come by for a look and unsurprisingly gave me an honest opinion that it wasn't of much concern to him. This is the honesty you don't find with a lot of shops but I am glad I found CRI and will be back for any needs I have in the future. Being a recent transplant from out of state, it's nice to be able to find good places like this to trust!

This place was amazing! I originally made an appointment two…read moreweeks out and then my car broke down and they immediately could slot me in and drop it off that same day. They gave me a quote. Turns out the ignition coil and ignition plugs were bad. David was super nice. Always kept me informed. Would take my 944 there again!

Something has changed. I have given a couple of 5 star reviews in the past but this experience was…read moredifferent. I brought my X3 in for a specific reason. It was diagnosed by a BMW dealer when it was in their shop for a factory recall. I received the normal online quote from Titan and I was a bit shocked because not only did it have the price for what it was brought in for it had a lot of other work as well. But they were suggestions and I understand upselling. What surprised me though was that the repair that it came in for was much higher than what I remembered the dealer quoted. So I had the dealer quote it again and they were 80 percent less than Titan. When I asked David about it he said if the repairs were apples to apples the dealer was giving me a great price. He lowered his price by three hundred dollars but he was still higher. So I decided to pick it up and take it to the dealer. The other thing that puzzled me is they charged me a $225 fee for inspection. Keep in mind that I told them what was wrong. I scanned the code and it confirmed the problem. That process took me all of 15 minutes to do. David assured me that the inspection charge was due to making sure that what I said was wrong was exactly what was wrong. He said they had closer to 3 hours into the inspection so he had to charge me for it. He lowered the cost to $200 but I don't believe I received any value for that. I drive 2 hours one way to come to Titan. I am bummed out that this happened. I have recommended them to others. My daughter takes her X6 from Arvada there for repairs. I'm not sure yet where I go from here. I'll take my car to the dealer tomorrow and see how it goes with them. After that I'm probably going to see who else is out there.