i am truly at one of the darkest times in my life. Of course, during this time, my car needed a…read moremajor repair. the car is literally my home and invaluable to me. without it, i don't know what i would do. with my life in shambles, Christian Brothers stepped up and decided to help by covering the cost. What really blew me away is, once they completed the repair, they checked the car and found quite a few other things that needed to be attended to. i believe they took on this job because they knew my situation and wanted me to be safe and keep my home. in addition, in spite of my current situation, I was still treated with impeccable respect and kindess, just like they would treat a paying customer. Steve, I thank you, dana and your staff for such grace and kindess. the help you all gave me was pure goodness.

I am very disappointed with Christian Brothers Castle rock. A car I had left with them they had…read moretowed for abandoned vehicle. For the last year I have been communication with them regarding picking up my vehicle. I was told they could not find the keys. I figured they would reach out when they had. Nothing! I kept stopping by with my roomate and nothing. They would get back to me. They knew nothing about it. Last month I received a letter in the mail that my Mercedes was towed for being ABANDONED. GM said they had been reaching out to me. No voicemails nothing. The manager asked for the address I wanted it towed to. I called today to give it to them and they said they are not responsible! This is terrible business. I has a Mastectomy in Dec not trying to handle all this stress. Don't trust them

Went in to get my 79 jeep cj5 checked out. They got me in on a walk in quickly, looked it over and…read moresent me a comprehensive digital review of all the leaks of my car with photos and explanations attached, then were not pushy at all about getting the work done right then.

Over priced shop! $115 for an oil change on a car! was in a hurry so I guess the extra $45 is my…read morefault for not scheduling at Colorauto.

I've only worked with them a couple times but what can I say, I like them. They do good work, the…read morelady at front desk is kind and patient. No pressure to get things done you don't need. That's about all you can ask for.

He really likes this place. They've done good work on his truck and not up charged him. Trustworthy…read morerepair shops are difficult to find so I'm glad he found a conveniently located one.

Stellar work, honest and fair pricing! Brought my car here after being taken advantage of at a…read morelocal "Christian" automotive franchise and am so happy to have found a trustworthy mechanic! We own homes in different cities of Colorado and own several cars that we now drive long distances just to be serviced here. We've had brake jobs, oil changes, electrical and transmission issues all repaired properly here and we highly recommend Colorauto!

Nate was great to work with during my first visit to ColorAuto Service and Repair (Nate is the…read moreowner's cousin). I have been searching for a local shop to handle oil changes and minor maintenance work for my son's Subaru and I think my search is now over. As I stated, I just needed an oil change for my son's car (synthetic oil) and Nate and the guys in the back took care of that in record time. I had an appointment at 2pm and the mechanic came out at 2:25 to let me know the scheduled work was completed. My son mentioned that his A/C had been blowing warm recently, and the mechanic said he could take a look at it now. Before I knew it, the A/C had been topped off and it still wasn't the top of the hour. All I can say is fantastic service from this shop. $70 for a synthetic oil change for the Subie, plus the additional cost for A/C service. I did make an appointment for this visit, but I saw many others coming in as I waited to drop of vehicles for future service. If you're local to Castle Rock and seeking a shop you can trust, I highly recommend ColorAuto Service and Repair.

Very fair and honest shop. They take care of things in a timely manner. My go to shop in Castle…read moreRock for all automotive repairs

These were perhaps the most honest, fast and fair priced mechanics I have ever worked with. They…read moregot the car in, diagnosed and repaired multiple issues and found others that I didn't know about and got them taken care of quickly. I scheduled my service via email, with plenty of notice ahead of time in order to get on their schedule (a few weeks), which I'd recommend for best results. Very happy, highly recommend.

Quick, easy and reasonably priced oil changes. Both cars in and out within an hour. Chad, Ron and…read morethe mechanics are friendly and helpful. Get your car in for service or take your diesel to DCD. Thank you Castle Rock Auto!

They were the ONLY shop to get it right for me! Took my Chevy Avalance in for a clunking front…read moreend. Other places quoted astronomical costs for parts and service that wasn't needed. They found the problem and fixed it quickly for a very reasonable price. Thank you Castle Rock Auto Repair! You get all my business from now on.

Unscrupulous or incompetent. Checked under my hood and caught them dead to rights.Took my 2011 VW…read moreJetta here and was hit with an outrageous $1,800 estimate. The service advisor looked me dead in the eye and claimed that to fix my issue, the entire transmission had to be "dropped," and boldfaced lied by claiming that aftermarket parts "don't exist" for this car. They also tried to lock me down with a predatory diagnostic fee even though I told them what was wrong and what part needed to be replaced. Luckily, I trusted my gut, got my car out of there and actually opened my hood.The switch in question is fully visible and accessible from the top of the engine bay directly underneath the battery tray. It is an exterior, dry component that takes 1 to 2 hours to change--the transmission does not need to be dropped at all. Furthermore, premium Tier-1 European aftermarket suppliers (like VEMO) make exact-fit versions of this part readily available all over the internet.Either this shop is completely incompetent when it comes to working on European vehicles, or they took me for a fool and tried to manufacture thousands of dollars in fake labor costs to rip me off.Avoid Double D at all costs. Do your research, look under your own hood, and don't let them take advantage of you. I was just lazy and didn't do the job myself. So what would've been an easy 500 or $600 bill for them turned into roughly $250 spent because I did it myself.

This shop has lied to me, and damaged tires while charging double the cost for a seasonal tire…read morechange. Do not do business with this shop. In Oct 2024 I was told that my break pads were less than 4mm and needed to be replaced. This didn't make sense to me since DD had replaced my break pads in April 2024. I looked at the pads and they were still almost new as I expected. Double D LIED to me. They also damaged my tires so badly when they removed them that those tires could not be used again. Avoid this lying business and save yourself money.

This location is perm closed. But this review is still helpful since I see people even today who…read moredon't know that yet and the responses to the reviews are trying to make it seem like they aren't affiliated/responsible. But they are. How do I know? The CR location were in the middle of working on my truck and didn't tell me when they closed. Took my money and ran. I ordered parts to have installed and was assured they would work which ended up not fitting - the icing on top. So I'm out close to $600 to ruin my vehicle. Now, let the fun begin. It took me 2 weeks of calling different factions, but I was able to find their other shop (registered under the same LLC) who informed me "Oh, yeah, that shop is closed." That's awesome - when did you intend on telling me? Why did the techs there suddenly stop texting me back? CO springs stated that they had "no idea" about my vehicle or situation. But offered to help me make it right, apologizing profusely. So when they asked me to drive 55 miles to drop it off, I wasn't happy, but I thought OK, they're trying. Big mistake. After taking the day off from work ($XXX) and wasting my limited personal time driving 110 total miles ($XX in gas) I was also forced to uber from the shop to a coffee place to try and kill X hours before paying to uber back to the shop. I arrived to find my vehicle's windows down parked under a pollenating tree. Nice. Started the car, it sounded OK. Better than before. Ten minutes into my highway trip home I was mortified to hear and then see a clamp fall off and start bouncing up the highway. Moments later the pipe disconnect and began to hang. The cabin stunk of exhaust fumes and the vehicle sounded like a hellcat with open headers. Once safely home - I contacted the shop to tell them, but were closed. I texted the contact I had there (not dropping names) and they offered to "tow it back Monday" hours later. What has this shop done to instill any confidence in me? How do you expect anyone with a single braincell to then trust you enough to tow it 55 miles back and forth without my supervision? Are you kidding me? Here's the best part. When I asked for a refund on the original work - not the time and money spent since getting it "fixed" - I was told that the CO springs location is not responsible for a refund since the castle rock location did the work and they are not affiliated. HAHAHAHHAH. What business would EVER take in someone's vehicle that was f'd up by shop offering to make it right for free? What world do you live in???? You guys need to get your stuff together. I hope this was worth my $450, which I'm already contesting with my bank.

I took my car there as I was having an issue while visiting the area. Jared was very pleasant and…read moreunderstanding. I couldn't quite articulate what was wrong, but he understood what I was trying to describe as the problem. He accepted my vehicle, fixed the issue, and did it all in a timely manner and at a reasonable price. I appreciate the honesty from these guys. If I'm ever back in that area, and need something taken care of, I know exactly where to go.

We highly recommend Castle Rock Imports. These gentlemen are honest, friendly, professional, and…read morethey do a great job. Our previous car had 225,000+ miles on it, thanks to their care. And when it was time for it to "move on," they gave us the pros and cons of having it fixed, which made our decision easy. It's nice to have one less thing to worry about!

Recently went to Honda for routine maintenance and they came back with a few major concerns that…read moreseemed a bit suspect. Found Castle Rock Imports locally and called for a second opinion, Grayson said to come by for a look and unsurprisingly gave me an honest opinion that it wasn't of much concern to him. This is the honesty you don't find with a lot of shops but I am glad I found CRI and will be back for any needs I have in the future. Being a recent transplant from out of state, it's nice to be able to find good places like this to trust!

I have taken 2 cars there thought I would give this new shop a opportunity. I wish I would have…read morefound them sooner! I had my car at dealership for recall repair the dealership said I needed 3 different fluids changed because they were dirty. Called around and they told me they prefer to check the fluids first to make sure they do need to be replaced. Only 1 of the 3 fluids needed changing saving me money! The second time I had to have my car towed because I had very bad oil leak smoke coming from the engine. They found it sent me what they found by text link. I have never had a shop do that! Before I could read all of what they found they called me to go over it all. I will be back!

I CANNOT SAY ENOUGH GOOD THINGS ABOUT THIS SHOP! I recently took my 2007 BMW X5 to this shop after…read morean embarrassing amount of neglect. The team went above and beyond. Even with a LIST of needed repairs, their timing, pricing and quality of work were all impeccable!