What I loved: -…read moreExtremely friendly service from my advisor. - Clear, upfront pricing shared with an explanation and photographs by the technician. - Easy to reach location in Castle Rock. A couple of concerning points: - Progress status. While I loved receiving a text message with details from the technician and then an email with estimated costs, once I approved the work (love that BTW), I had to call multiple times to find out when my car would be ready for pickup. Why this was an issue for me is CBA is not open on the weekends, so not knowing if u would have a car less than 1 hour before closing on Friday (6PM) was concerning. - The parking lot is TIGHT and it was hard to turn around to find an available spot due to how the lot is configured. Would I return? - 100% yes. Now I know how CBA works, I can better set my personal expectations that I will not have a car for the entire day after drop off (I dropped off at 9AM). Not a huge concern - just understanding the playbook. I do recommend CBA for car repairs. Were they pricey? I say yes, but no more than other places I've been to in Castle Rock. Plus, I love that they provided upfront costs in their message and that I was easily able to approve or deny.

My Tesla wiper fluid froze up they fixed it quickly while my family waited comfortably in the…read morelobby. When I went to pay they said don't worry about! I was from out of state and was about to drive into mountains and they saved our family trip!

Best transmission shop in Colorado! Brad and John have been doing this for over 20 years that I…read moreknow of their experts in their industry and prices are extremely reasonable.

Brad was excellent in helping understand if I needed transmission work for my 2001 Dodge Durango…read more Highly recommend High Plains Transmission.

I took my car there as I was having an issue while visiting the area. Jared was very pleasant and…read moreunderstanding. I couldn't quite articulate what was wrong, but he understood what I was trying to describe as the problem. He accepted my vehicle, fixed the issue, and did it all in a timely manner and at a reasonable price. I appreciate the honesty from these guys. If I'm ever back in that area, and need something taken care of, I know exactly where to go.

Eco Auto works helped to fix cross threaded bolt. I liked their approach and providing their expert…read moreknowledge on the issue.

I usually like to support local businesses in Castlerock. It's not worth it with this place…read more Horrible customer service rude and shit talked other customers in their lobby.

By far the worst experience I have every had with a automotive shop. Too many phone calls that…read morewere never returned. Too many deadlines missed. Too many times in for the same transmission repair. An absolutely terrible experience, will never recommend this shop.

Parker transmission fixed a big mess that another place made…read more They took responsibility and helped me out.

They were honest and quick and reasonably priced. I'd recommend them to do work or just…read moremaintenance on a vehicle.

Why Look any further. Want quality, they do it, want fair Prices - done…read more Want the work done right the first time, they will do it. I've been in Castle Rock, CO for more than 60 yrs now. Seen Mechanics come and go. These guys are the real Deal for a company. Michael

High quality work by a locally owned small business. These guys are thorough, competent and care…read moreabout the quality of their work. I've been coming here for a few years now even though I live 1/2 hour away. I try not to take my truck anywhere else.

Quick, easy and reasonably priced oil changes. Both cars in and out within an hour. Chad, Ron and…read morethe mechanics are friendly and helpful. Get your car in for service or take your diesel to DCD. Thank you Castle Rock Auto!

They were the ONLY shop to get it right for me! Took my Chevy Avalance in for a clunking front…read moreend. Other places quoted astronomical costs for parts and service that wasn't needed. They found the problem and fixed it quickly for a very reasonable price. Thank you Castle Rock Auto Repair! You get all my business from now on.

I was charge nearly $400 to get a steering wheel bezel and helm installed on a boat that should've…read moreonly taken about an hour and I was charged 2 1/2 hours. I took my boat out and it was installed backwards so I had to take everything apart and reinstall it the right way myself. He also said he was gonna be able to store my boat inside, but it was stored outside and it snowed and my boat was full of snow. I gave him a boat cover to put on, but he never did it.

I have had several things done to my Highlander here and am very satisfied. Brakes and rotors some…read moreoil changes and diagnosed an electrical issue. Great place!

Recently went to Honda for routine maintenance and they came back with a few major concerns that…read moreseemed a bit suspect. Found Castle Rock Imports locally and called for a second opinion, Grayson said to come by for a look and unsurprisingly gave me an honest opinion that it wasn't of much concern to him. This is the honesty you don't find with a lot of shops but I am glad I found CRI and will be back for any needs I have in the future. Being a recent transplant from out of state, it's nice to be able to find good places like this to trust!

We highly recommend Castle Rock Imports. These gentlemen are honest, friendly, professional, and…read morethey do a great job. Our previous car had 225,000+ miles on it, thanks to their care. And when it was time for it to "move on," they gave us the pros and cons of having it fixed, which made our decision easy. It's nice to have one less thing to worry about!

I love these guys! I brought my car in for routine maintenance. Yes the time in your life when the…read moreMaintenance light pops on and one begins to work on their reasons why one does not need to fix the whatever new thing shops find need to be "fixed." I knew nothing of this place but a friend recommended me to take my car here. Honestly, I was a bit uneasy since there are no windows to see the car being worked on. However, Marty, the Service Director took me back to see my car and address a few minor issues. Which were answered and taken care of. Oh and get this...At No Charge. Yes that is not a misprint. I walked out with a bill less than $60 and full detail of what my car will need In The Future and why. I can describe this place with three words...Honesty, Transparency and Service. I loved my experience so much I payed it forward and shared the name with a friend of mine. Who had a car twice as old as mine and also walked out of "Routine Maintenance" with similar experience. It's such a comfort to know I have a guy in the Auto repair world.

I have taken 2 cars there thought I would give this new shop a opportunity. I wish I would have…read morefound them sooner! I had my car at dealership for recall repair the dealership said I needed 3 different fluids changed because they were dirty. Called around and they told me they prefer to check the fluids first to make sure they do need to be replaced. Only 1 of the 3 fluids needed changing saving me money! The second time I had to have my car towed because I had very bad oil leak smoke coming from the engine. They found it sent me what they found by text link. I have never had a shop do that! Before I could read all of what they found they called me to go over it all. I will be back!