Jay and the team at Tomball Collision took excellent care of my truck. Their customer service was outstanding--the representative kept me informed throughout the entire process and provided regular, step-by-step updates on the repairs. I truly appreciated the communication and professionalism. I am extremely satisfied with the service I received and would highly recommend Tomball Collision to anyone looking for superb vehicle repair and customer service. R. Miller read more

Great company! Quality work and they definitely value their customers. Only collision shop I trust for my repairs!

Was told to bring my 24 f250 here by tomball ford because ford doesn't have a in-house body shop. At first all the work was done well... up until i pick my truck up when the work was "completed". Paint was cloudy. Had bubbles, runs and chips. Paint was flaking in some areas. It looked like they tried to sand some parts of the paint but didn't bother to take the sanding marks out before letting it go. Also they replaced the passenger side doors and now they don't close correctly, you have to literally slam them for them to close properly. Also they scratched the inside of the door, first claiming it was already there, after looking at pictures, they confirmed they did cause the damage but refuse to replace the part. they insist they repair the inside but knowing how they work and how it can possibly not be 100% back to factory i refused the repair instead told them i need to get it replaced. They tried to go through insurance for something they damaged but got denied... Don't bring your vehicles here they will rush, and probably mess something else up trying to repair your car. Also will disassemble your car and leave it outside wrapped in plastic and allowing moisture to get in and some metal is gonna start to rust, (happened to me also). Do your research before coming here i wish i did. read more

This place will lie to your face do not trust them. I'm certain we're going to court and I haven't picked up the truck yet. Heather lied straight to my face, do not trust these people. Remember, they hire companies to post reviews for them. It's a shame for honest repair shops. read more

-0 criminals I had an absolutely terrible experience with Tomball Collision. From start to finish, it was a nightmare. The customer service was atrocious--rude and unhelpful at every turn. They promised my car would be ready within a week, but it took over three months with zero communication from them. Overall, Tomball Collision was unprofessional, unreliable, and completely untrustworthy. Do yourself a favor and take your business elsewhere. I wouldn't recommend them to anyone. read more

This place is horrible! I was referred here by Tomball Dodge, Do not bring your vehicle here. Heather (helped) me They are scammers and will try to mess you over, I was approved to get all four doors replaced and painted but Tomball Collision told me it was 2. Remind you this took almost a year to get approved, then told me well we are going to have to resubmit the claim. That when I was fed up so I took my car to Dodge Jeep on 290 and Mary helped me and the same day she referred me to A1 Collision on Louette. Thy were so professional and had my car in within a week. Marco was fantastic, very trust worthy company! Kept me updated with no worries. read more

The new owners are great! The services were quick and reliable. I would highly recommend Tomball Collision to anyone needing auto repair work. You can really tell the employees care about you and your vehicle. The prices are also super reasonable in comparison to those in the area! Thank you Tomball Collision! read more

Excellent service provider. Highly recommend. My vehicle underwent extensive repairs due to a red light runner. Andrew, Chris, Aaron and Kayce are courteous, professional, knowledgeable and they do what they say! Believe they worked on my behalf to restore my vehicle to like new conditions using original manufacturer's parts, advocate on my behalf for best repair methods to ensure a quality product. They kept me informed throughout the process. Life time warranty shows they are serious about their work. Good people, good work. read more

I had a car accident the first week of january. About 5 mins after I had spoken to 911 dispatch, 2 tow truck drivers (ASK tow) appeared...which I thought was suspicious because I nor the other driver called them. Later found out he owns tomball collision. Anyway the tow truck driver convinced me to have my car brought to Tomball Ford Collision, which was really just Tomball Collision. He added Ford (the make of my car) to make me more comfortable to have them work on my car. Against my better judgment, I allowed them to do the necessay repairs. My overall experience with tomball collision was beyond poor & I wish I had researched them prior to saying yes but hopefully this will save others the trouble. The shop is unprofessional & has no integrity. The adjuster for my claim was Aaron. Initially my car was supposed to take 3 weeks after insurance approval. Aaron told me on several occassions that my car would be ready on a specified day & it was not. He waited until the car was complete to send the final estimate to the insurance company which prolonged pick up an additional 5 days. He failed to take pics of damage that he submitted to the insurance company which made it hard for them to rule whether they would pay for it or not. Once I received my vehicle, I noticed the LED lights were the same as the ones on my car prior to the accident but the insurance company paid for full replacement. He denied the ins company paid for it but i have proff on the estimate. I also asked for receipts of all parts purchased & guess what I never received them. Every time I call, front desk says hes busy & he never returns calls. I've never had this experience with a shop & I will NEVER bring my vehicle there again. Do your research & go with a shop thats approved by insurance. This company is only out for insurance dollars. read more

By far the best customer service in the area when it comes to automotive repairs!! Aaron was very helpful through the entire process and made this unfortunate circumstance into a smooth and worry free process. These guys deliver top notch and quality work! 10/10 would recommend Aaron to anybody that is looking for someone they can trust!! read more

I was referred to by the owner "gary" who was also a tow truck driver . I end up taking my car and it took more than 3 months to get my car back and it wasn't even fully fixed totaling to over 15k in damages . My car is still missing the car /make / model of the vehicle on the trunk of car & my gas tank isn't secured anymore with the latch it has . I've emailed and called to see what i could so but i just get ignored ... management doesn't get back to me so that's why it's a 1 star . shoot me a email tomball collision if u ever read this to fix my car, i still have the paper receipt with all the info. read more

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If your looking for a place that will treat your vehicle as if it was there own. Tomball collision is the place to take your vehicle. I was very impressed with how efficient and quick they repaired my vehicle. i have been using them for quite some time and they have taken care of me every time. They are a Very reliable place and thats hard to find now a days. read more

Got into a car accident and was worried how long it would take to get my truck back and how it would look. I was blown away! Andrew and his wife are awesome to work with and went above and beyond for me. I would highly recommend them to friends and family and will be using them for further body work! read more

Tomball Collision - After they fixed it! - Body Shops Near Me - Tomball, Texas

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I had a very good experience with this establishment. I would recommend this business to everyone. My car was badly damaged they did a terrific job on my car. Chris was very nice and helpful every time I spoke with him. Even though the parts were on back order I still got my car back fairly quick. Thank you so much for a beautiful job. Great Job! read more

So I brought my daughters car in for some minor repairs and it took till week 2 before anything was done. With that being said I did all the doing. I had to play mediator between them and the insurance company to get any thing rolling on repairs. Instead of taking the initiave they sat on their hands and waited for a response from the insurance company. After several phone calls and 4 weeks it still wasnt complete missing emblems. You would figure being in the business their in they would plan ahead at least a little. I will add that the insurance company we had to deal with was not better in their business practices. It seems customer service is a thing of the past. I do not recomend this body shop unless you got them time to waste read more

I had brought my vehicle here through a friend after a wreck, still isn't fixed as of today and it has been since February. They say it's "drivable" wasn't drivable when I tried to come to a stop on the freeway and it would not stop. Wrecked. So, my insurance and I are filing against this collision shop. So thanks a whole lot for "fixing" my vehicle that's evidentially "drivable". Now I have to get it refixed and go through rentals all over again, because Tomball Collision could not take the time to do it the first time. Now I'm very hurt and a first responder. So I'm severely pissed. read more

Was involved in a car accident over a month ago and still do not have my vehicle. Was supposed to pick my vehicle up today and was advised that they are still waiting on parts. You would think a company would call you to provide updates on their progress, well not here. You have to call every other day to get a response of "it's not ready." One of the worst experiences I have received from an auto body shop. If you want your car fixed quickly, Tomball is the wrong place to go! read more

I took my car to Tomball Collision after an accident. The whole staff was very professional and courteous. The body work looks good as new. There were small eraser size nicks on 2 areas when we looked the car over- they fixed them right then. True top notch service- fast and dependable. Highly recommend!! read more