The medication I needed I received a call to pick up. So I went and thru said "it'll be another…read morehour!" I come back the next day (today) and they still need 10 mins. ARE YOU KIDDING ME???

Everything. They have had their drive thru closed for weeks saying they are short handed but they…read morehave 5 people in the pharmacy. It takes them 2 days to fill a prescription. The corp nerds just say they know & do nothing. There is no worse place for seniors.

While the pharmacy staff themselves has been a great experience, their service SUCKS... from my…read moreperspective of a seasoned manager, their management team has set them up for FAILURE and does NOT care! Either they are not staffed to handle the volume of prescriptions OR their processes are poor and need improvement! It's so horrible, I'm afraid of the possibility of them incorrectly filling my prescription due to how overwhelmed they always appear. The 2nd drive through has been broken FOREVER. There's always at least a 6 car pick up outside and human traffic inside. I told my husband to start redirecting our scripts to Costco b/c I'm not sticking around for eventualities.

The pharmacy staff here SUCKS. They will NOT answer your phone calls for any reason. Correction -…read morethey will pick up the call but hang up right after I've worked at a retail pharmacy myself and I have neverrrrr seen something like that. WORST possible staff ever. If yall don't want to work, why are y'all even there?

Not my local store where I typically get my medication from however this location came through in a…read morehuge way. Mg local store messed up ordering my medical supply items and they typically don't keep it in stock, however on the day I was suppose to pick up they let me know they would need to order so it wouldn't be available till next week. This location however had it in stock and I was able to make the drive to pick it up with ease. The lady working the drive thru window was friendly and courteous and made the transaction easy. The only thing I don't like is how they gave me back my credit card. My store puts it in an envelope and staples It to the bag, she just tucked it under the receipt. Yes simple, it's just a matter of convenience, however it also helps make sure that I get my credit card back.

If you have a question for the pharmacist by all means do not step to the consultation window to…read morespeak to him. You will be immediately asked have you read or looked the information up your asking from the person who went to school and gets paid to answer your questions. THE PHARMACIST! This man was beyond rude and dismissive until i told him you get paid to do this not me, do your job please.

I used the Pleasant Run location when I lived in Desoto and it was not very good. Always issues…read moregetting prescriptions filled; out-of-stock or other delays. It can take days or over a week to get meds. I transferred to the Beltline Walgreens and its much better. I moved to Waxahachie, TX recently, but keeping the Walgreens on Beltline. It's about 14 miles away but worth it. Pleasant Run location works hard, but appears unorganized and just need some work

I was texted and emailed several times saying my medicine was ready. I came 2 days later, and they…read morelooked and said they don't have anything for me. I told them I was there because they contacted me saying it was ready. I had 3 meds and they filled only 2, I asked for the 3rd and again I was told the same thing. The same thing happened when I was picking up my son's meds. No one has the time to come back and forth. Complaining does no good! If I could give a raring less than1 star I would!

The pharmacist was so rude when trying to fill my prescription. I could hear everything and she…read morejust didn't feel like doing it. They could not give me any reasons as to why. Such poor customer service. A sick dog at home now I have to wait all weekend because she was too lazy to verify. Will never step foot in another cvs again. Taking my business to Walgreens.

Always excellent service good customer service ,never a long waiting time, I will recommend…read morefriend's and family to those who needs caring as medicine or any others service thanks CVS pharmacy and clerks

I wouldn't give them a 1 star! I've been on the phone for over a hour trying to speak to a…read morepharmacist. When I did the person was so rude and was to busy to listen to the questions I had. "I'm the only one here". well why are you even there??? Looking for another pharmacy.

Poor customer service Pharmacy personnel not helpful…read more Not once but twice given the wrong medication took back they say said expired medication is okay to take than why is there a expiration date on the product

If the Passport photo service has been nonfunctional for months, you should remove that service…read morefrom all of the advertisements within the store and from your website. Or, perhape get it fixed? How many people are you going to let drive there just to find out it is still out of commission?

Cashier Vanessa is very rude. I did try to assist her on her customer service skills. After…read moreinconvenicing me and a line full or other customers she flipped her hair said "yeah whatever". Not how customers should be treated. Now thinking about it I am in here a lot and most of them do not speak to you, not welcoming at all. They clearly only need the money the job has to offer they do not enjoy what they do.

Pharmacy-Much quicker than Walgreens across the street…read more Store itself-The entrance and sidewalks are NASTY. Gum stuck on the sidewalk around the entry way that looks like they've been there for years. Gum stuck on the carpet as soon as you walk through the door. A major power washing of the sidewalks and parking lot is necessary. A major carpet cleaning of the entry way is necessary, as well. Store Staff-Always have been nice to me Pharmacy Staff-Depends on who you get

This review is not only for the CVS Pharmacy that is on Cedar Ridge in Duncanville, but it started…read morewith the CVS on South Carrier in Grand Prairie, moved to the CVS in Cedar Hill and ended with the icing on top of the cake with the CVS on Cedar Ridge. This starts with the CVS Minute Clinic on South Carrier in Grand Prairie. My son woke up with Flu symptoms and I went on my CVS App (which I will be deleting this evening) to schedule him an appointment. The clinic said that the only openings were on the waitlist. I went on and filled out and was immediately sent a text message to bring my son into the clinic. When I brought him to the clinic after I checked in, the assistant or nurse came out to greet me and another waiting patient that we would not be seen because the clinic would be closing at 1:00PM. Why would you send a text saying to come in when the clinic would be closing? Needless to say that I am pretty fired up, but I go back into the app and get on the waitlist at the Cedar Hill location. Once again, I check in there, and the clinic had the paramedics there and was told to come back at a later time. Meanwhile, I had a sick kid that I could not wait to come back. Thank goodness for Texas Health Breeze Clinic, who I will give an amazing review on shortly. We find out that my son has a 102.5 temperature and they immediately give him a Tylenol to start bring his fever down. The test show the flu and they call in for his medication to the CVS pharmacy on Cedar Ridge in Duncanville, TX at 2:20 PM. I received the notification from CVS at 2:22 PM. Time passes by and now at 5:00 PM, I haven't heard anything from CVS and the pharmacy closes at 6:00 PM. I drive to their location and initially they could not find the prescriptions. I show them the write up and one of their techs finally located his prescriptions. Turns out, one of their associates punched in the wrong letters, which caused the delay. The entire CVS organization in SW Dallas, Grand Prairie, Cedar Hill and Duncanville failed on so many levels today, although the nurse at the Cedar Hill location was sorry about what was going on at her location. I can tell you that tomorrow I will be calling my insurance provider and my doctor to permanently change my pharmacy and I will not go to another CVS pharmacy or store ever again. This on so many levels is unacceptable and you are playing around with people's health. I will go to a voodoo doctor before going to the CVS Minute Clinic and CVS demonstrated today that they do not deserve my business.

I have nothing but exceptional things to say about Scripx. I have only been using them for a few…read moremonths but have had the most amazing experience. The prescription I have been taking for the past 9 years can carry some unwanted stigma. I have always been tretaed very poorly by the big box pharmacies, Walgreens, CVS, etc. I also travel for work and if I need to fill early they make you jump through hoops, if they even consider it at all. Since using Scripx, my experience has changed drmatically. The pharmacist Simer and Ryan are so kind, helpful, and respectful. I reccomend them to anyone considering using mail order.

Great customer service and super fast deliveries placed and order this morning around 10am and it…read morewas on my doorstep 2 hours later.

The store was very clean. The product was looking for has always been in stock. The store manager,…read moreVictor was present in the store and very friendly. I'd choose this Walmart location for my purchases any day!

DO NOT GO TO THIS PHARMACY Terrible pharmacy. They're…read moreincompetent. When Dr. sends in a prescription..they'll say they don't have it, or tell you in 3 hours it will be ready, come back..its not ready. After multiple times of lies..I called their bluff and had my Dr's office on the phone confirming they sent the med script day before. Mgr was so mad that pharmacist was called out on lying..he falsely called police. Ha! For nought. I received my sons meds. Nothing happened because I was simply waiting for my sons meds, and they were angry aat being caught in incompetence. But calling the law for no reason on customers is unacceptable. They have no empathy nor respect for their customers AT all. Mgr and Pharmacist need reprimand. Spreading discord then blaming the customer..plus lying to police to buy time to cover for thier errors is not the way to run things. I went to file in them for false police reporting. I switched to Walgreens..and they tried to hold that up too. My disabled son was without meds for 2 weeks or more..due to them refusing to transfer his files to Walgreens Then they canceled his meds claiming they talked to my sons Dr that morning..that was untrue because the Dr. Was out of town for the holidays and his staff said hiw could he have canceled the meds when he's on vacay? Like the other review said. NO empathy for customers or their needs. Just cover ups and lies for their egos. Do NOT go here. They will say anything but the truth..and when meds aren't ready after thier own timeframe..the Mgmt will blame YOU and become rude and combative. No one likes returning 3 times in one day to pick up meds at the pharmacies error. Ugh.