Pharmacy-Much quicker than Walgreens across the street Store itself-The entrance and sidewalks are NASTY. Gum stuck on the sidewalk around the entry way that looks like they've been there for years. Gum stuck on the carpet as soon as you walk through the door. A major power washing of the sidewalks and parking lot is necessary. A major carpet cleaning of the entry way is necessary, as well. Store Staff-Always have been nice to me Pharmacy Staff-Depends on who you get read more

This review is not only for the CVS Pharmacy that is on Cedar Ridge in Duncanville, but it started with the CVS on South Carrier in Grand Prairie, moved to the CVS in Cedar Hill and ended with the icing on top of the cake with the CVS on Cedar Ridge. This starts with the CVS Minute Clinic on South Carrier in Grand Prairie. My son woke up with Flu symptoms and I went on my CVS App (which I will be deleting this evening) to schedule him an appointment. The clinic said that the only openings were on the waitlist. I went on and filled out and was immediately sent a text message to bring my son into the clinic. When I brought him to the clinic after I checked in, the assistant or nurse came out to greet me and another waiting patient that we would not be seen because the clinic would be closing at 1:00PM. Why would you send a text saying to come in when the clinic would be closing? Needless to say that I am pretty fired up, but I go back into the app and get on the waitlist at the Cedar Hill location. Once again, I check in there, and the clinic had the paramedics there and was told to come back at a later time. Meanwhile, I had a sick kid that I could not wait to come back. Thank goodness for Texas Health Breeze Clinic, who I will give an amazing review on shortly. We find out that my son has a 102.5 temperature and they immediately give him a Tylenol to start bring his fever down. The test show the flu and they call in for his medication to the CVS pharmacy on Cedar Ridge in Duncanville, TX at 2:20 PM. I received the notification from CVS at 2:22 PM. Time passes by and now at 5:00 PM, I haven't heard anything from CVS and the pharmacy closes at 6:00 PM. I drive to their location and initially they could not find the prescriptions. I show them the write up and one of their techs finally located his prescriptions. Turns out, one of their associates punched in the wrong letters, which caused the delay. The entire CVS organization in SW Dallas, Grand Prairie, Cedar Hill and Duncanville failed on so many levels today, although the nurse at the Cedar Hill location was sorry about what was going on at her location. I can tell you that tomorrow I will be calling my insurance provider and my doctor to permanently change my pharmacy and I will not go to another CVS pharmacy or store ever again. This on so many levels is unacceptable and you are playing around with people's health. I will go to a voodoo doctor before going to the CVS Minute Clinic and CVS demonstrated today that they do not deserve my business. read more

Drive through is never open !! Keep sending me text to pick up my prescriptions, but your drive-through is never open read more

CVS Pharmacy - Here again on a Saturday to pick up my prescriptions at 10:30 AM and this is what I find. Of course no one's answering the phones either. - Drugstores Near Me - Duncanville, Texas

See all

If you are sick and need medication immediately after leaving the emergency department DO NOT SEND YOUR PRESCRIPTIONS HERE. They lie to your face instead of being honest with the status of your medication. We followed your he online prompts and was informed our rx was ready for pick up. Mind you the hospital sent the prescriptions early in the morning as we were there over night. The tech at the checkout said they didn't have any in stock and we needed to contact our physicians office to get another sent to some other pharmacy. I was very upset as I waited all day and of course it was after 5pm before it was ready. So I went home fuming mad. Came into to the pharmacy again to speak with new employees not last nights group. And they miraculously they have it and I had to wait in store for 45 minutes to finally get my medicine. read more

CVS Pharmacy - a stack of toilet paper - Drugstores Near Me - Duncanville, Texas

See all

AWFUL....has taken them more than 15 days to get prescribed FOLIC ACID. They don't call or text you either to let you know.

They need to make zero stars an option. It does not matter if you wait inside or outside in the drive through... you will be waiting HOURS. Today I sat in the drive through line for 2 hours. It took them 2 hours to help 3 cars. Absolutely insane. read more

This CVS Pharmacy has probably been the worst pharmacy I have ever been to... I can't leave a 0 star review or I would... unfortunately for my daughters insurance this is the only place I can go to. They usually take 2-3days to fill prescriptions so if you need pain meds or antibiotics then you're going to have to suck it up I guess.... Prescriptions were sent at 2pm I went at 5pm and was told they were in process and to return in 30min, I returned at 7:30pm, waited in line until 8:05pm to be told one was in process and 2 were out of stock...WTF! why was I not told this earlier.... They don't call or text...... ...... Update-lol.... Came back up this morning like I was told to do, and we went from 1 prescription ready to 2 out of stock and now antibiotics not on prescription.... Called doctor office and all were sent at the same time, they have to resend and will call Pharmacy to see why they do not show prescription when all were sent on same prescription..... my daughter must wait another day with her ear pain... I honestly believe this CVS should go ahead and shutdown the pharmacy dept. they don't ever have anyone's prescriptions on time... read more

Kim Brandon the Pharmacy Manager is one of the the rudest people I have ever met. CVS Pharmacy has the software in which you call the pharmacy for a refill and they text you a number to refill your medication. That system does not work well after 2 weeks of attempting to get my medication I filed a complaint with the State Pharmacy Board. The new Pharmacy I selected has been calling CVS for 2 days straight and has been unable to get my prescriptions transferred. Use this Pharmacy at your own risk. By far this is the worst customer service I have ever received. Frankly I am appalled that CVS employees people like this. While I was standing in front of her she refused to call the new Pharmacy and transferred my prescriptions. My doctor is on maternity leave. read more

The pharmacy at this location sucks. I've been standing in line behind 1 person for 30 minutes now JUST TO DROP OFF A PRESCRIPTION because the pharmacist and his assistants can't figure out what they are doing on the computer and of course not a single person has asked if I'd been helped yet or told me "we'll be with you in a minute" it's like I'm invisible in here. The place is dirty, there's dust on a bunch of the display merchandise which tells you they don't really clean. Edit - After the pharmacist told me the wait to fill my prescription would be 30 more minutes, I told them I'd just wait at home for it and they said they would call/text me when it was ready. 3 1/2 hours later I had to call and the pharmacist wanted to act like he never told me he was going to inform me. Even after he confirmed my cell phone number with me. This place deserves 0 stars and that pharmacist is garbage he needs to ha e his certifications checked! read more

This pharmacy need to hire another dr..dr Truong in the pharmacy may have a degree and or knowledgable in pharmacy but he has no knowledge in CUSTOMER SERVICE...absolutely rude! I will never come to this location again. The area is always slow, they hardly ever answer the phone but his mannersism is SICKENING! read more

This is the nastiest CVS I have ever seen. Pharmacist took 20mins to give me a Covid vaccine when no one was waiting for the shot or in the pharmacy area. Shunta or whatever her name is filled prescription of people in the drive-through for 20 minutes after I had checked in. She didnt come untill after I asked if someone was coming twice to give the shot. No apologies for the wait time or anything. I would never go back to this CVS... It shows that the owner of this location doesn't care about it. read more

CVS Pharmacy - One side of CVS. It was a lot more trash but I didn't want to get peoples cars in the pic. - Drugstores Near Me - Duncanville, Texas

I have been going here for a very long time, almost tree times a week. Today I had the worst experience and service ever!! I usually go to most places on my bike. I take my bike into most places because bike locks are very easy to break. This afternoon I wanted to get myself a drink. I walked into the store with my bike with no problem. When I picked drink I wanted I started lining up. One of the cashiers was holding up the line because they didn't know how to load gift cards, that the people in front of me were purchasing. By this time another cash register opened. I was the next customer in line. I had my drink and by bike in my hands and there was another customer behind me. The cashier called for the next customer which was me. I walked up to the register ready to pay. When I walk up the SHIT head cashier said " I wasn't the next customer the people behind me were the next but I'll check you out anyways. In short he's he saying the people behind me should come before me. I was really pissed at the time I didn't say anything because I knew all that would come out of my mouth would be profanity. I tempted to tell f*^k you. I'M NEVER COMING BACK TO THIS SHIT HOLE!! A SKETCHY RUN DOWN GAS STATION HAS BETTER SERVICE!! IF I COULD GIVE THIS PLACE NO STARS I WOULD!! HOPE EVERYONE GETS FIRED AND THIS LOCATION GETS SHUTDOWN!!! read more

Tried to go in to an interview today and when I asked the cashier where the office was she said the hiring manager wasn't there. Very unprofessional. She ended up calling him and he didn't even remember he called and set an interview with me. He also didn't remember who I am and didn't even apologize. Then they told me to come back in at 2 pm for my interview but how I saw things I was already very disappointed and displeased with my experience. When the hiring manager called me it sounded very staticky and like he wasn't close to the phone. Didn't give me his name and didn't give me a number to call. (I could've asked for that myself but I thought that would've been done during the call). I'm not applying there ever again. read more

Store needs to work on there cleanliness and most of the time you can't get to things in the isles because they're always blocked because they're stocking shelves. Pharmacy is SLOW. Store staff are pretty friendly! read more

Every time I've come here for a prescription it takes over 30 minutes. Most recently I went in to pick up a prescription and they said it wasn't ready and it would be 30-45 minutes. I went home, cooked dinner, gave the kids a bath and did the dishes and came back over an hour later and it still wasn't ready. read more

If I could give a lower score I would. I have been going there for 6 plus years and endured their constant employee turnover with each one caring less than the one before. My elderly mother had new prescriptions sent over and they had all but 1 filled. If this had been the first time they were missing a prescription I would think possibly the Dr. office made a mistake but it happens every time. When I asked how the Dr. office transmitted the prescriptions I got a big ole eye roll and heavy sigh with a loud shout "electronically". That same girl has rolled her eyes every time I'm there and talks down to other staff members. Maybe they have to put up with her but I don't. All of my family are moving our prescriptions out of there. I won't ever step foot back into a CVS. I'm sure they won't miss me. Customer Service is dead. read more