This Tom Thumb is super convenient and great for quick stops or grabbing a few things. It's a smaller store, so I don't count on it for full grocery runs, but it mostly has what I need in a pinch. The interior is usually clean and well-organized, which I appreciate. Employees are generally friendly and helpful, so that's definitely a plus! That said, it's a bit hit or miss when it comes to stock. Some staple items can be hard to find, and I've had several issues with expired (or nearly expired) products on the shelves, which I didn't catch in time until I was already home. Each time I reported it, the staff was apologetic and always handled it nicely with refunds, exchanges and no hassle. Ideally, though...I would prefer to have better quality control up front :-o. Note: the parking lot can be a bit hectic since it's shared with other businesses in the shopping center. Depending on what time of day you shop, you might expect a bit of congestion. Despite these things, I still go back mainly for convenience, but ensure I have proper expectations set. Pro-tip: check expiration dates carefully and keep in mind it's more of a convenience stop than a full grocery haul destination. Happy Shopping! read more

Tom Thumb, the most impressive of the grocery stores. I'm consistently dazzled by the shelves here. They're so tall, so stocked, with such variety. It makes me feel like I'm skipping through the streets of New York again for the first time. It's always a delight to squeeze some fruit, or admire the fonts on the products. I will often come by for a snack. The world is my oyster. Or in this case, my deli pasta, haha! The atmosphere is always calm and soothing. Everything is pretty expensive, which helps keep the bottom feeders away. This place is much nicer than a Kroger, after all. The service is always incredible. The self-checkout machines are always so helpful and clear. I know when to keep scanning, or when to take my money out. "Continue scanning or select payment type," if you know you know! I love to buy at Tom Thumb. read more

Not the largest Tom Thumb in the area, but they have everything you need. It is always extremely clean and the staff is friendly. They also have $5 sushi Fridays! read more

This review is for Adrianna who does the curbside pick up orders: You're a superstar. She's always going above and beyond and sending the best updates and top notch suggestions for out of stock items. Please give her a raise and first pick of shifts. Thanks Adrianna!! read more

It's so nice to finally have a Tom Thumb in this area! It is smaller than most but I have found all the essentials surpluses during the weekdays here! Clean is the store! Glistening fruits and vegetables! Nice deli selection! Seafood and meat counter is inviting! Salad bar and buffet is available! Super friendly and very willing to help is the staff! Yet, better training is definitely needed for the cashiers - dumbfounded they are when the register did not show the sale price! It also might run more smoothly if they have a staff at the customer service area for resolving discrepancies! Cheers! read more

Crazy high prices that gouge customers. Buy your sodas at Kroger or even Walgreens. Much better deals at these stores.

The service here is excellent, the employees are pleasant and eager to assist. The store is small and the selection is limited due to space constraints but the service is above standards. They still have cashiers and baggers and I appreciate that. read more

It always takes forever to check out, the front end is always lacking, half the time no one is to be found in the front end except the security guard. If they are there, they either have a bad attitude, don't talk to you, or move with no urgency. There's always little flies in the donut case. Otherwise the store is pretty well kept and the security guard is pretty cool. read more

I love this location! It's clean and well-stocked. My husband and I tried their grocery pickup today and it was flawless! We had two orders (because I forgot some items on my first round) and they had enough sense to compile the orders. They executed my almost $300 purchase perfectly and on time. This Store is clearly well-managed and the employees are very dedicated. Thank you for the great service! read more

This is a smaller location so easy to run in and out. The flower selection is really nice and the employees are super friendly. They may not have everything because of the footprint, but the items I go to Tom Thumb specifically for are always there. read more

Best location to grab a few things on the way home! It's smaller and may not have everything but it's worth the being able to run in and grab those few things. read more

i like joe and some of the othet staff. the store is clean and well supplied. however...... unfortunately every single time i go in early the black-israelite cashier helps me out. how do i know she is a black-israelite? because she proselytizes and makes it a point to make sure i know only her sect will be saved. i like my grocery check out without religion please. read more

I've gone to this grocery store 3 times now. I love to go in the mornings on Sat or Sun because no one is there. There is a Starbucks attached. I wish they had their sushi ready in the morning. I also love to eat small portions of fruits, veggies, cheese, and dip throughout the day. They have some of these things to buy, but the portions are too large for only a snack. I wish they sold smaller of those. There's also a couple more items they don't have. Thus, I'm not sold on if this is going to be my go-to place yet! read more

Gave them another chance tonight. Much better experience. Older Gentleman that I think might be the new manager was working the register and I was the very last customer of the night and he was exceptional. Glad I came back! read more

Great selection if your ok with the absolutely terrible smell of crap. I can't believe how bad it was!!!! Someone fix this!!!!

I love this store because no one else seems to know about it! The prices are a bit higher but I am freaking tired of being a pit bull in a china shop at the Kroger and Walmart stores in the Uptown Area. You would think Uptown is the 'burbs by all the fancy and expensive cars in the crowded parking lots! I have nothing against nice cars, I am a card carrying Car Wench myself. I get tired of feeling like I am at a discount store on Black Friday and they just let the doors open as everyone scurries into the store. Great selection of food. Great customer service. I love the fresh fruits, hard to find coffee creamers (Fake Amaretto creamer is a thing), and delicious prepared foods. Everyone - stay away from my grocery store!!! I love the chicken pot pie, rotary chicken (I know it's really rotisserie....), and great meat & seafood selections. read more

I typically have good service when I go to this Tom Thumb. However, this last experience wasn't so pleasant. I was search for a particular brand of brown rice and was unable to find. When I arrived at check out I asked the lady at the register if they had it. She simply states "if you don't see it we don't have it". Mind you they do carry that brand of white rice. So I ask are you sure? She then looks as if she irritated and then asks her co worker to check. Before going to check he ask "did you see it over there?" I informed him that I didn't see. (Just like I had previously told his co worker) He then talks to another co workers before checking to see if they have it. Once he returns he doesn't even walk over to me. From the aisle he states they don't have it. Very disappointing it you ask me. I mean seriously how many of us have went to the store and completely over looked something? It happens all the time. So the response "if you didn't see it, we don't have it" is just ridiculous, and shows that the workers are just lazy! I do believe that providing customer service is apart of he job description and if I am unable to find something it shouldn't be a hassle or a problem for someone to assist me. It would have been different if that was the response of one person but TWO employees responded in the same way. It's disappointing and upsetting to feel as if it's a problem to ask for assistance. read more

Small, but great grocery store located by World Market and Zoes. They have a great wine selection as well. Download their app for savings coupons. read more

Best salad I've found in Dallas. The arugula is wonderful. Whole Foods has black spots all over theirs for months on end. Only issue is there is NO PARKING. Unless you go at off hours. Tried to go at lunch one day and 20 cars were looking for spots. The property owners need to build an underground garage for the complex. Their tenants are suffering loss of business due to poor planning. read more

I alternate between Tom Thumb & Trader Joe's as my go-to grocery spots. I like this Tom Thumb location because the employees are always very friendly at check-out, and it's very easy to navigate around the store. There are weekly specials (rotisserie chicken Mondays for $5 #steal) and a surprisingly good sushi selection. I also enjoy the pre-packaged dinners with things like salmon & asparagus. Convenient location near other retail shops and a Starbucks inside. read more

I usually shop at the Tom Thumb on Mockingbird @ Abrams and never have problems. When I'm in the area, I'll stop by here and do my shopping. Every visit here, there is a problem. I give them a coupon, it doesn't deduct on the receipt; I buy something on sale, I'm charged full price; I give them my rewards card #; I don't get the rewards price. EVERY time a problem! I don't check the receipt until I get home, and then have to go back to get the problem fixed. And today, I'm overcharged $3.73 because my rewards # didn't take again, even though I entered it and I got the rewards price on the water and coffee I bought. The people are polite and helpful, but their checkout system is screwed up and I'm getting screwed again. I'm done with this store!! read more

Tom Thumb - Overcharged again because my rewards card # was not accepted after entering it at the register. I'm out $3.73! - Grocery Near Me - Dallas, Texas

I absolutely love my neighborhood Tom Thumb! Everyone there is incredibly friendly and helpful. They will walk you to the aisle to the item you request. I only go to this Tom Thumb in Dallas for my essentials. read more

Great customer service. Joe was my cashier this morning. He always says hello and asks how I'm doing Great job as always.

Excellent selection of produce and meats. The store is consistently clean and well stocked

They carry prime beef - sometimes two cuts - and Erron the butcher is always really helpful and provides great customer service

Best help today in the cheese section asked for more goat cheese and not only did he help me find some (it was super hidden) he helped me with my math skills !!! I needed a lot !!! Above beyond and my cashier always super personable!! read more

I moved to Dallas a year ago and have been going to Kroger and hating it every time. Today i drove by this Tom Thumb and decided to walk in and see what they have. Small place but i found everything I needed and customer service was 5 stars. I interacted with 5 employees in different departments and they were all helpful and polite. Never going back to Kroger again, I feel like I've been missing out! read more

I was at first excited to see a nice grocery store close to me but after shopping there a few times, not sure I would return. Similar to another comment, sale prices with coupons, such as current Monopoly game, were not applied. I had to bring that to the cashier's attention after I was checked out, none of the discounts were applied. Though more serious, I got food poisoning from their sushi...lasted several days. Tonight I cooked the beef I got there...didn't taste right so I threw it out; did not want a repeat. read more

Only supermodels shop here. No kidding. The clientele is good-looking. As for groceries - It has basically everything you need squeezed into half a supermarket. If you can get used to the narrow aisles and occasional pop-up displays that crowd an already tight path, you'll be fine. Customer service is good and the store is well, if not too tightly, stocked. read more

Stopped by 4/8/17 first time at this location. Nice store great layout everything you need in a compact store. The vegi selection looked fresh and the meat counter looked fully stocked with great cuts of meat and fish. Great wine selection as well. All in all great little store. read more

I can't even review the inside of the store because it was impossible to find parking at 7pm- The store is in a small strip mall and shares the 2 extremely small lots with other stores - me and at least 15-20 other cars were just going up and down the isles praying to b the "lucky" one to catch the next spot - seriously I was stalking ppl that looked like they were going to their car but it didn't matter, cus their was literally 3-4 cars in every isle doing the same thing / after about 10 min. of frustration I went to Kroger just down the road - read more

I wish this place would decide if we need to wear masks. People are walking around with & without. I thought they were required in grocery store or as a precautionary measure because of all the people that shop. read more

Checked this store out after moving in a short walk away. Everything looked fresh and clean and I've been pleased with the quality of everything I've purchased here. The employees have all been friendly and helpful, and the conversations with the cashier while checking out have brightened my day! I'm an Aldi shopper, so I'll continue doing the bulk of my grocery shopping there, but I'll be a frequent visitor at Tom Thumb for the things I need between Aldi trips. read more

If you are interested in your physical safety during this pandemic choose another store. I'm about to turn 70 so I'm in the high risk category. Last night as I checked out I noticed that the checker and the bagger had their masks lowered so the mask was not covering their noses and mouths. I asked them to place them correctly both because that is what the local order requires and because I would be within 2 feet of them. Rather than comply they pushed back saying "the mask is hot" and "masks don't work." Neither was interested in the science or rationale. Then, as I go to leave I notice the "sanitation" expert in the bright yellow t shirt also had his mask tucked below his chin. This is not the place to shop during a pandemic, no matter the convenience. While I've shopped here for years, I'll go somewhere else in the future and suggest you do the same. read more

When you go the cashier who is the supervisor ask "was every ok?" I replied there was nothing service person at seafood department to help. She looked back with empty stare and offer no other words. Staff here are indifferent working zombies. No wonder this place is empty. It all starts from the top. read more

Awesome Staff and one of the best Tom Thumb stores I have been in. It is a smaller footprint than most. Think of it as a boutique grocery with a pretty decent selection packed into a tight space. Kudos to the management and team for making shopping a fun experience again! read more

This Tom Thumb is an upgrade to usual Tom Thumb stores in the area. It is also a very clean store. The hot food/salad bar is well maintained and the produce is always stocked and fresh. For a small footprint this store does have a good selection. Meat and fish department are definitely the weak spots(like all Tom Thumb stores). Surprisingly decent wine and beer department. Staff is ALWAYS friendly and helpful read more

I received the best customer service from Christian and Bridgette Thursday night! Thank you for helping me pay it forward to make someone's day by helping me get the late night unicorn cake. I love this store and you guys are part of why I love it! read more

Unfortunately this Tom thumb does not meet the quality of other Tom thumb's in the surrounding Dallas area I bought a pound of stew beef and half of it was already turning grey I also bought a small ham to make ham salad for sandwiches for the coming work week thank goodness I looked at the ham and it has an expired date of October 30th on it I'm not sure what's going on with this location maybe management just isn't involved with their department managers to make sure that their vegetable are fresh and their meats are not expired I love the store because it's easy to get in and out of and it's well organized and clean but they are lacking in quality with their fruits vegetables and meats unfortunately I think I'm returning back to the Tom Thumb on Inwood. They are consistent with their quality. There's also a new Central Market at NW Hwy and Inwood. This location needs to step up managing their quality fresh items. read more

The store, though not that large, has a good variety. But it can be difficult to find items, because they usually do not have large amounts of specific things on the shelf. I was looking for a frozen Boston Market dinner on sale, and I saw an older gentleman who usually works that aisle, but he didn't know where that brand was either. However, he did point out a younger guy in the frozen food section and said, "He should know." But when I asked the second man, he said, "If it's not on the shelf, we don't have it." (Although I live right next to the store, I don't often go there. But today was 24 degrees.) I explained that it's been a while since I've shopped at his store, and I didn't remember where I had seen that brand before. Could he, uh, please look? I finally got him to take five whole steps before he spotted it on the shelves. Now I remember why I quit going there! Compared to the 'other' store I shop at on Cedar Springs, Tom Thumb Turtle Creek has an unusual number of sullen and downright rude employees. It will be a relief to return to the other supermarket. read more