1. Tom Santos  - Arbor Financial Group

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Temecula, CA

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Tom Santos  - Arbor Financial Group

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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Home purchase

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1 year ago

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James Gross - Franklin Loan Center

James Gross - Franklin Loan Center

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I cannot say enough wonderful things about James Gross at Franklin Loan Center. As first-time…read morehomebuyers, we had a LOT of questions throughout the process, and James was absolutely incredible from beginning to end. He communicated with us every step of the way, was always incredibly responsive, and took the time to explain everything clearly whenever we had questions or concerns. Buying a home can be overwhelming and stressful, and there were definitely moments when I was nervous or unsure about something. Every time I spoke with James, he somehow managed to make me feel completely reassured and confident that we were taking the right steps. He was patient, knowledgeable, professional, and genuinely kind throughout the entire process. We always felt that he had our best interests in mind and that we were in very good hands. James made what could have been a very stressful experience feel so much easier and more manageable. We are incredibly grateful for everything he did to help us get into our first home. If you're looking for someone who will actually communicate with you, answer your questions, and guide you through the process, I highly recommend James Gross at Franklin Loan Center. We couldn't have asked for a better experience!

I highly recommend James and his team. We purchased 2 homes again this year and he helped with both…read moretransactions. His guidance has helped me achieve being able to purchase a property every year. I always consult with him prior to purchasing and he always gives me the best advice. He's very transparent and always willing to answer any questions I have.

Tom Santos  - Arbor Financial Group - mortgagebrokers - Updated October 2026

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