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    Tom Gaudet Construction Corp

    5.0 (3 reviews)
    Closed 8:00 am - 6:00 pm

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    Hearthside - Warwick

    Hearthside - Warwick

    3.1(45 reviews)
    17.4 mi
    $$

    We could not be happier with our KozyHeat Chaska insert. Choosing an insert and envisioning it in…read moreyour home requires a few visits to the showroom and the required steps can seem daunting. We were starting out without gas at our home so we needed to line up a propane company as well as an electrician to install a plug in our fireplace to power the insert. From start to finish with the help of the owner Ryan and Dan, our installer we completed the job in a little over a month's time. I am happy I chose Hearthside.

    Recently I had the went to them to get the door for my wood stove fixed. New gasket for the window…read morereplaced and a new gasket for the door. The first sales man I talk to when I brought the door to them was great. Talk about the issues. Called to resolve how to best fix them. When the door was finally ready, I went to pick it up. And the was a different salesman at the desk. The original guy I was told was busy with another customer. So I had to deal with Kevin who proceeded to speak to me in a rude tone immediately. Told me my door was not there. Lie. I could see it sitting on a box. He was speaking to me so loud and rude I has to ask him why he was talking to me like this. other employees that were working there witness the exchange going on , and said nothing!! When I checked the door gasket it was not properly finished the two ends were not together part of the gasket was pulled down and gasket material was all flayed out. I ask the rule guy if he thought this was good work ? He starts the yell at me again and says come back in a week! And yelled at me to have a nice day!! I Forgot to get a receipt. When I asked for one Then threw it on the counter at me .Yelling at me again to have a good day.. Sorry so long winded. So I call to speak to the owner. Who called me once and I was working I missed the call I finally called when I could. His first comment was I called you twice... me ok I don't see that on my phone. Anyway he said he spoke to his employees. they said they they heard the both of us yelling ". Me) really !! I'm the customer. I only Came to get my door you've had for 31/2 weeks As for his employee the owners comment was " I don't know what his problem was " Me) oh so that's ok with you! The the owner said that before I came in that day, A family with a special needs child must have touched the gasket and had routined my gasket. Me ) really your blaming a " special needs child " me unbelievable " To conclude that ridicules episode the owner said he would deliver the door to my house and how was I going to pay the $100 repair! Me really you want me to pay for being verbal being harassed at your place of business. ( Him oh ok) same shitty attitude . The own did deliver it. They have a bad rating on yelp . Which he argued about too! My answer is him is that he has clearly been overrated. WTF I only went to get a simple gasket fixed

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    Hearthside - Warwick - Caldera spa

    Caldera spa

    Hearthside - Warwick - Fireplace

    Fireplace

    Hearthside - Warwick

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    Attleboro Rehoboth Building Supplies

    Attleboro Rehoboth Building Supplies

    2.0(2 reviews)
    0.4 mi

    Customer service has been horrible since I was a kid. I went there recently to purchase metal…read moreroofing. I was with my kids and when we left my oldest (7) looked at me and said dad that guy really isn't nice and doesn't care about people. He's miserable. I called back to order roofing material after I saw what I needed. He told me I can't take an order I'm to busy, I will call you back. I never received a call back and never was able to order anything. It's amazing people still give this guy business. I know I'm not alone since my 7 year old watched him talk to a builder this way. Stop going here and supporting a person who doesn't appreciate people supporting a local business.

    We moved to Attleboro last year and found this place only 5 mins down the road when we we needed…read moresome painters tape and rollers to finish what we were doing to the house. This is not your typical hardware store, and it is definitely geared more toward contractors. Either way, that had the few things I needed without running to Home Depot another 20 mins further away. I waited in line for 10 mins while they helped out co tractor customer order supplies, only to be treated rudely when I only had card to pay with. Like this is 2020 (2019 at the time) and you have the Visa/MasterCard logo on the door. If I'm inconveniencing you by paying by card, maybe you need to update your business. Either way, this place is right around the corner, and we probably would have shopped here more often if I didn't get attitude when I checked out, now I'll be taking the further drive to Home Depot from now on.

    Tom Gaudet Construction Corp - hottubandpool - Updated May 2026

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