1. Tom Adams Windows & Carpets

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    Southampton, PA

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    Tom Adams Windows & Carpets

    5.0 (1 review)
    Open • 9:00 am - 5:00 pm

    Services - Tom Adams Windows & Carpets

    Carpet installation

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    5 months ago

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    National Floor Covering - Bedroom before and after

    National Floor Covering

    (11 reviews)

    From initial contact to finished service, Jeff and family were knowledgeable and down to earth…read more There was ZERO pressure. Products were plentiful. If you need flooring, call Jeff.

    We like to support family owned local businesses. The owner Jeff came out to our home with LVP…read moreflooring samples. He was so nice & friendly. Jeff was very knowledgeable. He advised as a home with pets, LVP is the best flooring option. It is durable. He said it would last 20 years. We signed a contract to have LVP flooring installed on the main floor and upstairs in the bedrooms. The installers worked quickly. Initially the floors looked beautiful. By the 2nd year, some of the tiles started separating. Some tiles were chipping, some were splintering. We didnt understand this as Jeff said this is the best floor and will last 20 years. After researching we discovered our subfloors are not flat. So, the contractor would need to do prep work & level the subfloor before laying the tile. National Floor Covering did not level the surface before laying the tiles. Thats how they got the entire project done in two days. This also explains why the floors are separately, chipping & splintering througout my house. You would think that a flooring company that is in business over 30 years would know this. These floors cost us over $8,000 and they are ruined. In July 2025, we called the owner Jeff, who was not good at responding. He finally came out to the house to take a look. He acted baffled and said he had no idea why the floor did that. He said it must be "defective" tiles. I asked him could it be that the floor is not flat. He said no, as they are "floating" flooring thats made to adjust. Jeff said he would check with the manufacturer to see if it was still available. Well, he went MIA . I had to call & text him multiple times to get him to respond. Then he said he wanted to bring his installer over. That took forever as he was not responding to us. He came out with his installer. We set a date in late November 2025. Our heater broke and we were forced to cancel. It took alot to get it rescheduled for early January 2026. Then, we had a family medical emergency. We were forced to cancel again. Since then, Jeff has been unresponsive. Also- when Jeff came out & showed us samples, the samples were much thicker, probably double the thickness of the floor we received. We feel he did a bait & switch. It is now April 2026 and there has been no resolve to these horribly damaged floors. It is very clear good customer service is not a priority when problems arise. They are not an honest company. ​ We have decided we dont trust a flooring company that has been in business 30 years, charged us $8000, and wont take accountability for the fact they gave us a cheap thin floor, and laid the flooring on a non flat surface​​ causing all of it to separate, chip & splinter all through the house. They are very attentive until there's a problem. We have decided we would rather find a truly reputable company to install new flooring correctly. And this time we are more informed and know what questions to ask. Jeff is friendly, but dont be fooled. They do not install flooring properly, nor do they care to make sure they fix their mistakes. It cost me $8000, so buyer beware.

    Tom Adams Storm Windows

    Tom Adams Storm Windows

    (27 reviews)

    We had 4 quotes for our new front door and new sliding glass door. Tom Adams wasn't the cheapest,…read morebut they weren't the most expensive either. We loved that they sold Provia doors and the purchasing process could not have been smoother! BobbiJo was professional and very helpful when selecting colors and styles! Easy to get in touch with her and understanding when we wanted to make a change after the original meeting. The 2 men who installed the doors were very professional and efficient. Their customer service is awesome as well--they came out to make a very minor adjustment a few days after insane are coming back in a month again to ensure everything is working properly. We are already having them do another job on the exterior of our home and have recommended them to multiple family members and friends!!!

    We had all our windows replaced in our home by Tom Adams 7 yrs ago and found the service and follow…read moreup to be fantastic. They did a great job then and even on a few service issues we had did great. Over month and half ago we asked them for a quote to put in a transom window and two small block type windows. Pat Maloney cam out too all the info and that was basically the last we ever heard from him. We called after 4 weeks to follow up and nothing finally got a call back from him and said he would have estimate to us the next day. That was 2 weeks ago. I followed up again and he does not call back. I follow up again and he calls back to say he will not quote the work. When I said this is poor service and why did it take you so long to tell us he said thanks and hung up.

    Floor Coverings International

    Floor Coverings International

    (19 reviews)

    This place was a lifesaver! I ran out of flooring to finish a room and after calling several local…read moreflooring places they had exactly what I needed to complete the job. I would have had to wait weeks to months and pay crazy shipping charges for a small amount of flooring needed if it weren't for these guys. Their price was fair and they were honest. They refunded me for some of the flooring when they inspected it before pickup and saw damage. I enjoyed my experience with them so much I ended up buying more of the same floor to complete another room. Pickup was quick at the rear of the building and the guys who loaded up my vehicle were very careful and professional. Their showroom was clean and organized. A lot of flooring places do not stock merchandise (with good reason upfront cost/space is an issue, etc.), but these guys have a big warehouse. If you're looking to do a project and can't wait for the ordering/wait times/supply issues give these guys a shot. Thanks again!

    The salesman looked at how uneven the floors were in our kitchen, told me that it was no problem,…read morethey know how to level floors, it was their specialization. Then they got here, didn't know how to deal with uneven floors. Decided not to rip out all of the old ceramic tile, even though it was part of the fee quote. Refused to call me at work to discuss after my wife told them to repeatedly. The next day, They were behind schedule because of this, I got them to tear out the old tile, but they left the floor VERY uneven, you can fell it moving under your feet in some places, The refrigerator was so uneven, the doors did not close properly. They kept asking me to pay the balance, I told them they had to fix the floor under the refrigerator, two more visits later, they got it level, but the rest of the floor, they have refused to address or respond to. I paid the balance, let them know it was under protest. They could not care less. Buyer beware!

    Tom Adams Windows & Carpets - windowsinstallation - Updated October 2026

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