It's so easy to not trust mechanics and repair shops these days, but you can feel good about the…read moreservice and care you'll get here with Sonny and his team. There's a reason they've been in business for so long. They are great at diagnosing problems and then explaining it to you in a way that makes sense and allows you to make whatever choice you want. No high pressure, no technical mumbo-jumbo. Just honest assessment and good work - the last of a dying breed for sure. I can't give any better recommendation than that.

Have been taking my vehicles here for over 12 years. Very honest and go the extra mile. I forget…read moresometimes that they do other things than mufflers. Definitely will head there for brakes and struts next time. Front desk lady and manager have been there a very long time. Can't recommend enough.

They're the best in Valparaiso. Great quality of service and honest prices. I've been to a few…read moreothers in Valpo and Tom's is the best.

Awesome service , car needed everything and they took care of me. Even suggested other places that…read morecan help me better with one of my issues. Helped with.my needs even after car was out of shop. Explains everything well and isn't trying to just rip you off and all about the $$$$. Hopefully not soon but will be back.

Absolutely terrible experience. This company picked up my go kart in April, stated it would take 6…read moreweeks to review and fix , we just got it back after the 4th of July. Stating the people that had the parts to fix was on vacation. Managers that said they would call us back never did. I don't normally complain about stuff because I know there is a lot that goes into fixing items and Effort, but this company doesn't care to call back, or follow up. I work in corporate business , if I did that, I would be fired. Do better. This company is a joke

This place is great. They are honest, affordable, and helpful. One time I left my phone there on…read moreaccident, and they called me emergency contacts to get it back to me. They stayed after closing so I could pick it up.

I will only take my car to them. They are honest and respectful and reliable. I have nothing but…read moregreat respect for them

I had to make an appointment 2 weeks in advance. Problem was…read morea sporadic hart-to-start and a metal-to-metal clackety noise when starting the car. I said to install a new timing chain and hydraulic tensioner, and inspect the other parts for any that may be bad. Gill's said they will check all the parts after disassembly. It's a 4 hour job to disassemble the top of the engine. After installing a new timing chain and tensioner, Gill's said they had checked everything, and all was ok. I picked up the car and it was better, but I basically had the same hard starting problem and clackety noise as before. Not wanting to wait 2 more weeks for them to look at it, I took the car to another shop. The second shop found what Gill's missed: a bad intake sprocket. Gill's had said, after the repair, that the sprockets, naming them specifically, were ok. The noise is now gone and my engine runs great.

Stopped contacting us back about the status of the car we brought to get fixed…read more We ended up replacing the car since they couldn't figure out how to fix what was wrong I don't recommend going there ever

If I could give NEGATIVE stars, I would! Do NOT take your vehicle here, or let your friends/family…read moretake their vehicles here either. Sit down and grab some popcorn because we're about to spill some tea. Today is 8/23/2023. A family member of mine was having many troubles with their car, and was recommended by a friend to take it to C&C Auto Repair (said friend personally knew the owner of this shop). For the record: we'd had this car looked at and minor issues fixed by multiple mechanical friends. My family member had their car towed to this auto shop on 7/3/2023. The car sat in their lot for 2 weeks - without a call/email update from the shop to car owner - before the owner of the car called the shop to check in on their vehicle. The service writer at the shop briefly explained that the mechanics "have seen and diagnosed the car". Rightfully so, the owner of the vehicle was confused as to why no one had contacted them for an update to let them know the next steps. The service writer said they were going to order a part, and call with an update once it was received and the work was going to be started. Another week passes by - no call from the shop. The owner of the vehicle called and asked for an update. Apparently, they had "just gotten in the part and were waiting on a 'big job' to finish up before they were to start on their vehicle which was 'immediately next". Another week goes by, no update from the shop. Once again, the owner of the vehicle called and asked if they'd started on the repair yet. The service writer continued to give my family member the run-around, saying "we hope to get to it by the weekend". The weekend would pass, the owner would call again for an update the following Monday or Tuesday, to which the service writer would say "we hope to get it to this week" etc etc. This continued for an additional 3 weeks, each time the service writer promising the owner a call for an update, to which the owner was never contacted. The owner of the vehicle called for updates each time they ever spoke with the auto shop. Not once did my family member get a straight answer to anything, or get the chance to speak with the owner of the shop. A quick note to add: my family member relies on their car for their job. During this time, they've had to borrow multiple family members cars just to get to and from work. The customer service and decency C&C provided was next level UNPROFESSIONAL, and in my opinion, should be reprimanded for. My next step is to call the better business bureau to file a complaint. (1/2 of review because word count was too long. Please find part 2/2 in the photo attached.)

There second try to fix my car finally worked. I will use them again because they were VERY…read morecustomer service oriented.

Terrible place! Terrible attitude after dealing with a bad car accident with our daughter. it's…read morehard enough dealing with an accident then to have an awful shop owner be rude & give you a $600 bill just to tell me to bring my title to him & he will just call it even! Towing cars to his shop to just keep them for free after a car accident!

Chester the owner is very nice. Every time I have called his shop for help he got me in and out…read morequickly and the price always reasonable. He even came all the way to my house once to see why my truck would not start. Very easy to talk to. When you take your vehicle in to his shop you will speak directly with him regarding the repair work not some service rep! Bob V.

came from out of town and he got me in and out really quick! very great quality of work and prices!…read morevery trustworthy, would go back!!

The moment my 98 528i BMW came off of warranty, Bill was my guy. He was recommended by a trusted…read morefriend who's had many relationships with auto repair shops throughout the city. For almost 16 YEARS they have taken care of my auto repair needs. Everything from oil changes to repairing my clutch. Always honest and priced appropriately, Bill and the men at Brighton have gone above my expectations in how they've treated me and my family (they also serve as my Mother's mechanic). I without hesitation, HIGHLY recommend Bill and the guys @ Brighton!

We had some work done on our 2011 Explorer and Jim was very knowledgeable of the issues on our…read morevehicle, fixed exactly what we needed repaired and extremely fair in the price he charged. I have found our mechanic for life, since moving into the area a little while ago.