We recently did the Presqu'ile National Park & Old Mill Alpacas day trip. We had lots of fun…read moredespite the iffy weather. Our tour guide Charmaine is very organized & friendly. It was so nice that everything was laid out clearly. We knew how much time we had for each activity. Our first stop was to the national park. We were getting intermittent rain alternating with sunshine so it was pretty wet. Also the park is on marshlands so even more wet than normal land! lol. We got dropped off by one of the board walking trails. It's very scenic & beautiful despite the rain. The sun came out at times. So nice to get some fresh air & there were birds, frogs, fish all around. Our next stop was at the Presqu'ile lighthouse, beach & visitor center (all near each other). The beach is small & rocky but it was so nice to be near the water. After the lighthouse we got to wander around the small visitor center. It has two single washrooms, a small history room, & a small gift shop. Next was our lunch stop at the Big Apple. There are around 4 food trucks outside the main building. There's a petting zoo also. Inside the main building there are washrooms, a candy store, baked goods, souvenirs, a burger joint & a bar. I liked the big apple but it would be hard to get there without a car. I liked that we got to pay for our own lunch because that also meant we could get whatever we want. Sometimes the day trips include lunch & has a limited menu especially for people with food intolerances. After lunch we got to go to Old Mill Alpacas. Here we got to feed the alpacas, and walk the alpacas. The owner of the farm also did a quick talk about alpacas. It was very interesting! Because of the rain it was muddy of course so we got dirty but I didn't mind as I was prepared with my waterproof boots. Also short trips informed us of weather conditions in an email before the day trip. After the alpacas we had a 30 mins break for dinner at a highway enroute rest stop. Too bad these enroute places don't have better food options. Anyway short trips has no control over that. Our drop off was on time. Overall we really enjoyed our tour with short trips. We would go on another tour with them for sure. Since we don't drive or have a car this is a really nice way to see parts in Ontario we wouldn't normally be able to see.

I don't know why they don't expand to the US like before. Same old day trip same venues always sold…read moreout not much to choose from except venues, which are not interesting. Stick with the old program when you went to the US.

Lavender Farm in Prince Edward County…read more This is indeed a fun tour! Lots of photo taking opportunities at the Lavender Farm, followed by a nice lunch at a very classy restaurant with a superb view. Wine tasting at a local winery was educational and delightful.

We did 2 tours with this company. They take you to places that you would prefer to sleep than drive…read morethe long distance. Tours are well organized and trips are fun. Tour bus is very clean and comfortable. Drivers and tour guides are great. Food on tour could be better (healthier options for lunch) but it's pretty good value for the price. Overall, don't hesitate to try out this company if you see a tour you like.

Having taken tours with Tianbao/Compass Holidays （天宝旅游）before and having received positive…read moreexperience I decided to go with them to the Guizhou No Shopping Tour （贵州纯玩团）. After taking this tour, I am traumatized to the point that I will no longer attend any tours containing Overseas Chinese as some members cannot keep their hands to themselves while out of North America. If it were possible for me to give 0 stars, I can assure you that it would be given. On the first day when we arrived at the airport we were picked up by a driver with another group of 8 based out of Vancouver. The driver did not know who to pick up and dropped us off at the hotel while giving us all a sheet of paper left on the front desk by our tour guide with the hotel staff. We had to check in by ourselves. On the second day, we were taken to our optional programs. In the contract, it specifies that each person would have a choice of options to attend up to 4 programs. In reality, we did not get to pick and it was based on a majority vote. As the group from Vancouver had a group of 8, out of 15 people they obviously had an upper hand and won so we were taken to the paper factory. As we were driving to the paper factory, there was a landslide. Given the concerns I had with safety, I voiced them to the tour guide but he did not care and forced us out of the tour bus when we arrived on site. During this trip, we were taken to shopping stops although in the contract it clearly specifies it was a no shopping tour. We stayed at each stop for between 40-50 minutes. Throughout the tour I was repetitively molested (though not sexually) by another member in our tour group. The member would caress my face and attempt to run her hands down my body. As she reached my neck, I would shove her hands off and scream for help. She was with the Vancouver group of 8. It got to the point where another member had to step in to assist me as we were close to calling the police (or dialing 110). We were not able to do so as we were taken to tour areas where there was no phone or internet signal. We had informed the tour guide of what was happening, but he just told us that "Over here, people touch each other all the time". What creeped me out the most about this tour was that a few members and myself became prey and targets to the molester and her friend. I was stalked, harassed, threatened and molested. On the second last day, her friend who was clearly drunk picked up a bottle and attempted to threaten and beat up a few members in our tour including myself all while the tour guide stood there and did nothing. The tour guide himself was uncaring, lazy, always late, and rude. We had requested the company 3 days in advance to provide us with a driver that would take us from the hotel on the day of our flight departure at 5:30 AM. Yet, the tour guide denied our request and also humiliated us in public. Instead, he requested us to pay $70 USD for a pickup service that would not leave until at least 6:00 AM or 7:00 AM, When I told him that I would instead take the taxi he warned me and another member that "We may not be able to catch our flight in time or make it out safely if we did not use their company's service". After the program had ended and our tour guide said he was no longer responsible for us anymore a member and myself decided to call a taxi to take us to the airport. While in our room, we were blocked by a hotel staff from leaving. Luckily, another member in our tour group was available and helped us call the taxi that would take us to the airport. The tour group member and I ended up staying in a hotel next to the airport in order to catch our early morning flight. I am lucky to have made it out safe and very much alive back home. After arriving home safely, a complaint was filed. Their response to this complaint was that it was cultural difference or misunderstanding. I am appalled as threats, harassment, and molestation are a pretty universal language to me. I also have doubts as to whether those two perpetrators from Vancouver were ever contacted in the first place. I will never be using their service ever again if this is their response to safety matters. P.S. I have included pictures of the lady that molested me. Her name is Sin Ting Tsang as well as her friend that threatened us. If you ever see either one or both on any of your tour groups, BEWARE!

I did a 7 day Eastern Canada bus tour with this company. Before I go into great detail, here is a…read moregeneral observation of my week on a bus tour: Most of the tourists were of Asian descent whether directly from the continent, from Ontario or British Columbia. Out of 56 passengers, there were 7 non-asians (including the driver). When travelling to the Maritimes, its important to dress for warm and cool climate This trip is child friendly although I personally would not bring a child younger than 7 years old due to the length of time on the bus. With that being said, there were children on the bus as young as 1 years old with no inconvenience to the other tourists traveling. People on the bus can be very pushy (I.e. coming off the bus). We all come from different walks of life so not everyone is as mannerable or courteous. It is a guided tour but not a very rigid tour. There are some moments where you can do your own thing even if it's for a bit. Wifi on the bus and in hotels are not that great. Although attractions are optional, the tour is surrounded by them so there may be nothing to do/see if you opt out of it. If you opt out of the meal plan, the lunch/dinner time is 1 hour so stay within the area when getting food. Whether you purchase the meal plan or not, most of the food stops are Chinese buffets. To keep the seating plan fair, rotational seating is done daily so everyone sits in the front, middle and back of the bus by the end of the week. Go on this trip with an open mind because bus trips are not for everyone. I was satisfied and pleased with hotel selections For a family of 3 we paid $1599 (not including the attractions and/or meal plan). This is roughly what we would pay if going to Cuba. We had a great time and learned and seen a lot. For this price, I cannot complain at all. Should you be interested in a detailed review, feel free to click or copy and paste the link below: https://camithoughts.wordpress.com/2017/08/15/review-of-the-7-day-eastern-canada-bus-trip-with-tian-bao-travel-aka-compass-holidays/

I cannot say enough great things about Discovery Tours and our guide for the day, Tim…read more We stopped in the area for the day on our way to Toronto and decided to do the Undiscovered Winery Tour...we couldn't be more happy with our decision. Our guide Tim picked us up at the Fallsview Casino, which was convenient for us, before we picked up one more group of 2. The small group of us (4 plus Tim) was just the right size. Tim was very knowedgeable both about wine and the Niagra region. He took the time to get to know each of us and what tastes were like in wine. We stopped at 4 wineries (all were equally delicious, although I'd have to say my favorite was the red Ice Wine from Vineland) and each time Tim brought us inside, introduced us to the staff, and helped offer suggestions based on what he had learned about us. We also learned the proper way to taste at our very first stop. This was a welcome change from other tours we have done in the past where the tour bus simply stops in the parking lot while you go inside, sample, then come out when you are ready to leave. This was much more personable and made for an excellent tour experience. In addition to the 4 wineries we stopped at the Upper Canada Cheese company to sample their fine cheeses, as well as stopped mid-day in Jordan Village for lunch. The tour was well structured and you had plenty of time to shop after each tasting as well if you wanted to (although none of the wineries/staff were pushy in any way whatsoever.) Overall it was a great day, great experience, and I would certainly consider other future tours with Discovery.

I purchased a wine tour with Discovery Tours unlimited from Buytopia and the customer service that…read moreI received was beyond excellent. I had a few questions regarding the tour which I had emailed in, and I had received responses within an hour of submitting my question. Clear information was provided and I was even offered a pickup from my hotel. I am excited for the tour and am already impressed with the customer service.

Disappointing customer service experience…read more While visiting Toronto, I purchased a City Sightseeing ticket online. I was traveling solo and only intended to buy one ticket, but the booking system defaulted to two tickets and I did not notice until after the purchase was completed. As soon as I realized the mistake, I immediately submitted a cancellation request for the extra ticket. The second ticket was never used. What was particularly frustrating is that the tickets are advertised as having free cancellation. Only after contacting customer service did I learn that tickets purchased within 24 hours of use are excluded from that policy. While this may be disclosed in the fine print, it was not obvious to me when booking. I fully accept responsibility for not catching the quantity before completing the purchase. However, I was disappointed that no goodwill exception, credit, transfer option, or partial refund was offered despite the cancellation request being made immediately and the extra ticket never being used. I have taken City Sightseeing tours in multiple cities over the years and have always enjoyed them. As an Airbnb host, I have also recommended City Sightseeing tours to many of my guests looking for an easy way to explore a new city. Unfortunately, this experience has made me reconsider those recommendations. Policies are important, but how a company handles honest mistakes says a lot about how it values repeat customers.

Neal was the driver/guide and he did an outstanding job of both! Informative and entertaining as…read morehe drove to the whirlpool, then Niagara Falls, wine tasting and pointed out various sights along the way. Had a great time for a great price. (Buy the Niagara Falls boat from the tour folks and save money and time waiting in line) Thanks!

My husband and I have taken a fair number of three or four day casino trips with Fun Bus! Great…read moredriver and travel guide every time who both made our trip both fun and safe. We highly recommend any senior to try this company.

Although going to Niagara Falls New York is good for one day. However you need to spend $50 on…read moreclothes or food and not $100 through US Border Security.

basically they false advertise on Viator to include a journey behind the falls, lunch, and a boat…read moretour for $379. We get on the tour, and turns out it's only the boat tour, when I see the tickets online for $100 total. They scammed us !

Our guide was very knowledgeable about the area and made sure all our questions were answered. Tom…read morekept us engaged and made recommendations on things to do. We had a great time and would highly recommend him as a guide.

I love visiting Holland Marsh. I have never been disappointed every time I've come. Service is…read moreprofessional, prompt and informative. All the tasting tours I've been on have been lead by friendly staff who really appreciate their work. I recommend this winery to all my friends and family wishing for a nice place to hangout, drink wine at the tasting bar and even snack on their boards! It's such a beautiful, spacious area.

We got a groupon for a winery tour. The tour was great and informative although a bit short. We got…read moreto try a wide selection of wines and purchased a cheese board to go with the wines. The cheese board was phenomenal. If you get tickets on groupon it's very worth it.