This facility has been the perfect place for my Mom (90 yrs) who suffered a stroke 2 years ago…read more She started out in the Memory Care Unit. With the guidance of her medical staff and the understanding & permission of the Director & Staff of Mill Landing, we moved her a few months later to the Assistant Living side. She has flourished and adjusted well to the Assistant Living Side. My Mom is not able to do all the activities because of speech limitations & understanding but is treated and helped with respect and love each day. The staff never hesitates to contact me at any time to help in any situation that comes up in her daily living.From Christie, Margaret, Danielle, Terry ...ALL THE NURSES, Aids, Food Staff & Maintenance I highly recommend this facility. P.S. ....at one time I even reached out to The Administration of Leisure Care and they got back to me the same day with much respect & help :)

In March of 2021, my mother was diagnosed with an aggressive form of cancer. We didn't know how…read moremuch longer she had, but we knew she could no longer live on her own. In the six months she was at Mill Landing she got exceptional care. Everybody from the top to bottom of the staff was friendly, helpful, and most importantly compassionate. It is difficult to put a loved one in the care of complete strangers. But in the time my mother was there, the staff became more like a family.

I feel as tho' I'm in a perfect place to be able to write a Review of Serenity House, in Victor,…read moreNY, as BOTH my parents were residents here and I've been a Serenity House Volunteer Caregiver, since 2000! My Dad, dying of stomach, lymph node and liver cancer spent his final 17 days being cared for by compassionate volunteer caregivers. Our Family members, from CA, PA, KY and SC, were able to come and go, with absolutely no "Visiting Hours". Because there was a separate guest bedroom for Mom, she was able to get some rest every afternoon, napping! My brother even gave Dad his last haircut, out on the deck...some special "Quality Time" together. The days we spent together at Serenity House, as Dad made his "Final Journey", were very memorable. Our daughter decorated her Gpa's room with photos of our years together! We were able to make Serenity House our Family's home during Dad's last days. Because our incredible experiences with Dad at Serenity House, several years later, Mom was actually in the very same room where Dad had died! She was peaceful and 'Ready' to join him. She didn't have cancer or heart issues, but her body had aged considerably. She was able to have whatever meals SHE wanted, or, some days, very little. Having caregivers spend time with her, was so special. Her care was exceptional. Again, Family spent quality time with her, as she declined. As a volunteer, I've come to befriend wonderful caregivers, coming from all walks of life, each with a passion for wanting to care for those in their final days. Family members of residents repeatedly comment, "I wish we'd brought our loved-one to Serenity House sooner!" It's so true, as I know, first hand, what a relief and what a 'weight off my shoulders' I felt once Dad and then Mom, were in the hands of Serenity House's caregivers. I could be a daughter, and not have to worry any longer about their emotional and medical care. Serenity House is such a GIFT to both residents and families.

Just wanted to thank you and all the volunteers at Serenity House for taking care of our aunt,…read moreDiane B, during her final days. It was a great comfort to us knowing she was being cared for by people who knew and loved her. They say that God has a plan - i often struggle with this - but this time I think he got it right. Despite my aunt's confusion as to why she was there, she always knew where she was and she was surrounded by familiar faces. Had she moved to Ludington this would not have been the case. So, thank you again for taking her in, and treating her with the compassion she deserved after so many years of caring for others. Sincerely, Sue & Dave M. Andrew & Lisa B.

My Mom ( Alice Oswald ) was being cared for over 4 years by the staff at Aaron Manor. Admittedly,…read moreI ( Jonny Angel ) was a bit apprehensive when she arrived there in 2020 & then Covid hit to make matters worse. My trust and appreciation for everyone grew as the years rolled by. I can't say enough good today ( one week after Mom passed away) about my interactions with everyone there. I was in the facility hundreds of times as the initial diagnosis of 6 months to live stretched into 50 plus months ! I can't help but wonder if the professional employees/ caring staff had something to do with her persevering through strokes , COVID , Parkinson's & more. Thank you for all the support , hugs , laughs and tears at the end. The Oswald family and I will never forget the love , care & help provided by Aaron Manor for the entirety of Moms stay . May the " only true God " bless and support you guys in the future. I highly recommend this facility, these services and staff to anyone in a situation like ours. Mom and the family are were filled with gratitude and I'm 100# sure she would have approved of this messages.

We had an end of life situation. She was one of their multiple covid patients. Multiple calls for…read morevideo chats to say goodbye to our mother, mother in law, grandmother and great grandmother were ignored over a 4 day period. I messaged the social worker to ask why and again, there was NO reply. We put a call into the director.....He also didn't respond. 5 people tried to tell their loved ones goodbye as she died alone with nobody there and it all fell on deaf ears. I find this behavior from the social worker all the way up to the director extremely troubled and this family deserved and explanation. Period. I will continue to ask this question until it is answered. Family of Josephine Sackley Richard (son) Richard (grandchild) Alicia (grandchild) Stacy (grandchild) Dylan (great-grandchild)

We recently lost our mother who was at Friendly Home Lindsay Place for several months…read more We found it to be the perfect place for her. She was blind and needed extra care. They addressed all her needs The entire staff were incredibly wonderful! We couldn't have asked for better care. Thank you Friendly Home for taking such wonderful care of our mother!

Our mother has been here for several years. We think it's a great place, with caring, hard-working…read morestaff. There is a beautiful courtyard and other outside spaces to enjoy the trees and flowers. Sometimes we bring a picnic and sit at one of the tables outside on a sunny day. There are activities for residents who are more active. It's very clean and tastefully decorated. It's hard to grow old and infirm and dependent on others. It gives us peace of mind to know that she's at the Friendly Home.

I notice that the two reviews posted here center on the rehab unit and they were very good when my…read moresister first went there. My review is regarding the nursing home care where my sister is a resident. She has extremely limited mobility. It seems the more help she needs, the worse her care gets. She is told she does not try hard enough, that she should be able to do things which she physically cannot do. There are a few good aides, but more often than not she finds their attitude inappropriate. As is the case in many of these situations, if she complains she fears retribution from the staff. It is the direct care part of this place that is lacking compassion and concern for the residents.

My dad is currently here for rehab. The staff has been great with communication with the family. He…read moregets physical therapy 6 days a week to make him stronger to go home

A little bit crowded in some days. I like the staff. They are accommodating and friendly. The…read morecare I had was very great.

I recently started physical therapy at the Irondequoit location. The first session was good. Then…read morefor my next appointment I had to second time I had to go later due to transportation. When I went back I was shocked at the amount of people there at least 25. I left .What kind of treatment when the therapist had to juggle 4 patients? I am unable to drive for an earlier time and do not want to be there with so many people.So I will have to consider other options.

I have used there services several times over the years and they have always been very helpful. The…read morestaff is attentive and empathetic. Your time is never waisted. This is a first class team.

Dustin and his team are fantastic! I originally went here for my shoulder. After my surgery, I went…read morehere for all my physical therapy. Everyone here shared in the responsibility of my treatment, making sure that I was absolutely taken care of. I'm currently seeing them for an issue with my hips. So far, everything is going perfectly so planned, I can't thank everyone here enough, they are absolutely masking a difference in my ability to get around comfortably and without pain.

I have been seeing Dr Booth for so many years, I would follow her anywhere! Brighton Family…read moreMedicine is part of Strong Memorial Hospital. Great location across from MCC. Parking in front and behind the building. Smaller lobby area with a new self sign in machine. The receptionists are the best, so down to earth and friendly... they become family. Dr. Booth has the best bed side manner of any professional in the medical field I've ever experienced. Her passion and kindness in any situation is remarkable. I've been going here for routine physical exams, sick visits, immunizations and flu shots. They always get me in for sick visits, common colds and sore throats ... or refills on meds. Highly recommend them.

I have been going here for 7 years and love Dr.Booth! I had pain going up my face some thought it…read morewas tooth pain another thought sinus infection only Dr. Booth figured out it was Trigeminal. Another time I was in OK a few days before Christmas and the nerve pain came back after being gone for a year and she called in a prescription for me and saved my holiday! Another thing every time I come she takes time to talk to me and makes me feel like I matter. Now my husband sees her and likes her very much and that saying a lot! Thanks for everything you do Dr.Booth!