Best deep tissue message ever. Been going to Chris for over 10 years. I already have more…read moreappointments scheduled.

Chris is a magician with his hands! I was in pain from a bad hip and Chris was able to eliminate…read more80% of my pain leading up to surgery. Now he is helping me with my recovery.

I had to have PT right after surgery and I flew to Rochester where my support system was be taken…read morecare Heather and Jose was the great in their assessment of my needs, which, with minimally invasive surgery I only need to rest stretch my muscles! They were great and precise, and gave me lots of good PT to do at home will definitely go back again!

A year ago I was new to the area and met Ryan at a GVH team practice. I had recently started to…read moretrain for the Chicago Marathon. A month or so later I was emailing him while on vacation about a hamstring injury. He response was so caring and kind and I was seen in his Penfield office as soon as I got back. His expertise and caring treatment got me to the Marathon AND the Finish Line! I have continued to see him or Andrew when something crops up. They really take the time to evaluate and treat me with caring and they are so knowledgeable. I cannot say enough about this place!

Agape Physical Therapy in Penfield has helped me more then any other form of treatment. I learned…read morethe best techniques to do at home that greatly increased my physical abilities . I am 79 yrs young and continue to work because of how Agape helped me. The therapists there are brilliant healers. I highly recommend this .

Great facility! I am seeing Natalia Farnsworth for a repetitive use injury on my hand. She is…read morevery thorough, caring, encouraging and a good listener. I've been going for only two weeks and already see improvement! The manual manipulation that she provides is beyond words. There's something to be said for the human touch and healing. The exercises that I am doing are really making and improvement but her throrough explanation is making the biggest difference. Knowing why I'm doing something means I'll do it! Thank you!

BURD Physical Therapy is the best rehabilitation program in the greater Rochester Area. From the…read morereceptionist to your personal clinician to the owner--everyone has a friendly and inviting smile at BURD. I have been working with Danielle Schantz, D.P.T., for a few months and she has totally helped me regain full mobility. I suffered a foot and ankle issue months ago and I tried some of the larger physical therapy facilities in the area, such as the one associated with the widespread university system. However, they were not able to provide the customized solutions and personalization that Danielle prescribed in our first month together despite months of continued therapy with the other two organizations who treated me. Yet after only a few sessions with Danielle and I was feeling much more confident again in my strength. Not only was she extremely encouraging and upbeat, but her extensive knowledge in physical therapy and biomechanics then helped me achieve personal independence and I cannot thank her enough. Ms. Danielle's detailed knowledge of the human body and her unwavering belief in my innate ability helped me become stronger than I was prior to becoming injured and I never thought this was possible. For that I would recommend BURD as one's first choice in regaining one's life back--no matter the setback--for they have three convenient locations and a multitude of qualified clinicians across the county. I thank them sincerely and would recommend them to any family member or friend.

From the owner: Burd Physical Therapy is a leading provider of specialized physical therapy services in Rochester,…read moreNY. With a focus on patient-centered care and innovative treatment techniques, Burd Physical Therapy helps individuals recover from injuries, manage chronic conditions, and improve their overall health and wellness.

We recently lost our mother who was at Friendly Home Lindsay Place for several months…read more We found it to be the perfect place for her. She was blind and needed extra care. They addressed all her needs The entire staff were incredibly wonderful! We couldn't have asked for better care. Thank you Friendly Home for taking such wonderful care of our mother!

Our mother has been here for several years. We think it's a great place, with caring, hard-working…read morestaff. There is a beautiful courtyard and other outside spaces to enjoy the trees and flowers. Sometimes we bring a picnic and sit at one of the tables outside on a sunny day. There are activities for residents who are more active. It's very clean and tastefully decorated. It's hard to grow old and infirm and dependent on others. It gives us peace of mind to know that she's at the Friendly Home.

Staff is extremely limited or non-existent. My mother was admitted and stayed for about a month…read moreand never used the bathroom again on her own. They taught her to use a diaper instead of getting up and using it independently. They did not do her laundry once. I saw the e-mail where it was requested by social worker, but NEVER completed. This is a nightmare located in Pittsford.

My mom received excellent care at The Living Center here. Kind, compassionate, professional.read more

My brother died needlessly at this place you fell and broke his neck a lot of unskilled people…read moreworking there no air conditioning stay away

I have worked at this facility for almost three years. The employees are wonderful. They are so…read morecaring. The residents are happy and well cared for. Great place to work.

I will start by stating that the majority of the nurses and aides were caring and pleasant, however…read morethere were issues...some worse than others and I won't write about every one of them. My mom was there for a short amount of time on the 'rehab' floor. She sadly passed away at the end of April. The lack of consistency was concerning..the day staff and the night staff did not pass on information. I had raised issues and they would sometimes have no clue what had been told to or asked of the previous shift. The biggest problem was that due to the staff not following WRITTEN requests placed in plain view in my mom's room and MULTIPLE people being spoken to so many times that I cannot count, they lost one of a pair of hearing aids that cost $2000 (they were specialty ones because my mom was totally deaf in one ear. As if losing one wasn't bad enough, the aids she had were no longer made so to replace them both so she had FULL hearing, it would have cost me $2000! I cannot afford that.) The loss occurred in early MARCH and despite MULTIPLE verbal requests, MULTIPLE emails to their staff, including the social worker, medical director AND their administrator SEVERAL times, nothing has been done to address this loss. To make matters even worse (and unbelievable) in the last 2 weeks of her life there, they LOST her denture. Sounds crazy but it's true. That also has never been addressed nor any responsibility taken. The fact that my mom passed is irrelevant. I feel like they ignored it while she was alive as long as they could and now are dismissing it altogether. I have been ignored and outright lied to and dismissed by the staff about these problems. I am sorry that I have to write this review but it is so frustrating when a loss like this is IGNORED. And I have filed a formal complaint with the state.

From the owner: Caring. Vibrant. Vital…read more Fairport Baptist Homes pioneered the household model of 10-12 residents per "neighborhood." You won't find long hallways. No noisy paging systems. No hospital-style nursing stations. Our households are designed with our residents in mind and to offer the comforts you would have in your own home.

I had a pretty good experience with Physical Medicine and Rehabilitation from 2012 until 2016…read more Lizzette at the front desk is still awesome. Then all he!! broke out and I'm not quite sure what caused the change, but something seriously wrong is going on behind the scenes here, as what was once a professional environment has been taken over by a strange passive-aggressive culture during the last 12 months. This is a short overview of my last, & hopefully final, interaction here: After Dr. Taddeo refused to see me in December and put me on a January waitlist for an urgent issue re severe injury to my spine and hip, Dr. Geraldine Dapul was willing to see me in January but spent a half hour gaslighting my condition during my 2nd appointment with her. Dr. Dapul refused to answer any of my questions about the medications her office prescribed me, or the 3rd MRI ordered for me, or the possibility of seeking chiropractic treatment, etc. etc. She literally answered every question with "I don't know." She was like a gatekeeper preventing me from getting treatment for my painful condition. It was so surreal. Why would anyone with an MD act like this? She rolled her eyes at me when she brought me to tears in pain from her "exam" and signed with impatience when I asked her to stop what she was doing to cause the pain. I wish I could type up and post everything that was said and done because it is so appalling! She literally raced me to the front desk interrupting another patient checking out there (so much for HIPPA) after I asked her what the procedure was to leave with a copy of my records so that I could transfer to another "care" giver. What the?