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Burd Physical Therapy - Fairport

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

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Clark Physical Therapy

Clark Physical Therapy

1.0(2 reviews)
0.9 mi

I went to Clark for shoulder rehab. Ten visits and money wasted for zero improvement. They ghosted…read moreme after the ten visits which turned out to be the best thing for my healing. I waited six months with still zero improvement then switched to BURD physical therapy in Fairport! They were skilled/professional, actually had apparatus in-house to heal/strengthen me (Clark did not even have a hand weight available), and spent 60 mins with me every session instead of 20! BURD healed me in four weeks to 100%! Run to BURD and definitely walk right by Clark!

I would think twice before scheduling an appointment with Clark. My experience was not good. My…read morefirst appointment - was supposed to be 1-hour, therapist was late, took a personal call, and appointment ended early - my request as I had to get to work. Exercises that I was to begin doing 2 times daily that I was told would be emailed to me day of my first appointment - I finally received 4-days later - afternoon before my 2nd appointment. My email, voicemail and text messages requesting exercise information were all ignored. My 2nd 7 am appointment - therapist no showed. I got a voicemail saying she was sorry but there was no school and she had over slept with kids. I said I would not be be keeping any other appointments. I had paid $75 cash for 1st appointment - based on my experience I sent an email asking for a refund - email was actually acknowledged and even replied to - stating that I would not be refunded for services rendered along with an apology for missed appointment- due to a scheduling error. Thankfully I have found a great therapist who is responsible, on-time and provides me information promised in a timely manner.

Burd Physical Therapy - Fairport - physicaltherapy - Updated May 2026

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