terrible I had an eye exam there and got the recommended glasses and I could not see correctly with…read morethem at all it was a safety concern instead of a solution I had to buy 15 dollar glasses at Walmart that works much better than what they gave me I return them two times for adjustments and still no good for the third time I brought the grasses back and I have not gotten a single call or any kind of response back for over 2 months ago they can look great on social media until they have issues

Dr. Wittman is awesome!! The 3 stars are for him. I ordered frames from Warby Parker because they…read moreare in my price range, and I love their frames! Well, no matter how much money you spend in their office, if your frames aren't from their office, THEY WILL NOT ADJUST YOUR FRAMES! I spent $300 on lenses, then another $283 on contacts, and was told TWICE that they wouldn't make any adjustments to my glasses. I called a few offices in the area, they were more than willing to help out once I explained what was going on. DO BETTER!!

I got new glasses in Racine, Wi yesterday, not at Shopko. We were visiting in Waupaca WI the next…read moreday and I noticed that my new glasses were very uncomfortable so we stopped at the Shopko Optical to see if they could help me. Gabriella helped by adjusting the bows on my glasses. She was kind and pleasant, she offered to help me right away! Very impressive Shopko! Thank you to Shopko Optical and Gabriella!!!!! Sincerely, Karen Olson

I am so impressed with the quality of service at the Shopko Optical in waupaca. I have worn glasses…read morefor over 50 years never have I been able to see so clear and sharp. I always had to take my glasses off to read ... not no more!! I can see far and near and everything is so clear! I will never ever go to one of those "ready in one hour" places again. I found I was not getting my lenses ground properly and what a difference to get what was needed. I am not stumbling and tripping and I walking normal again. What a fantastic staff at waupaca Shopko Optical!!!!! Thank you all for a fantastic team.

My family has been going to Dr. Marsh for years now. He and his staff run a very professional…read moreclinic; they are also very personable. Their after-purchase service for frames and lenses is excellent.

I had the pleasure of being examined by Dr. Marsh. He is a fabulous doctor. The office staff is…read morealso excellent. The office itself is absolutely beautiful. I totally recommend this doctor.

Ann is amazing. Can't recommend enough. She is very helpful. Lost my glasses and she was there in…read morea pinch.

I have been wanting contacts for awhile now. Went to Sterling Optical and the staff were very nice…read moreand excellent at explaining options to me. When I was learning how to put contacts in Denise was very patient with me and very helpful.

They are great for eye exams and they are nice to work with as I needed a brand new scriptread more

These signs were posted on all six tables in the family focus facility. I don't blame customers…read moregetting upset with the staff because they are unprofessional, rude and resort to name calling. One time I was in there and asked a staff member for help picking out a pair of frames. She stopped and yelled loudly "we have a hand holder here"! A delusional misinformed staff member told me I could not take photos in a public building and put her hands on me. The Constitution allows me to take photos of anything in public that I can see. Of course I'm never going back

Dr. Samels is great. I am very confident that I am getting the best care. He takes his time…read morewith each patient and personable.

I honestly wouldn't recommend Modern Eyes to anyone after what happened. I asked them before…read morebooking if they took United Healthcare, gave them my plan info and everything, and they said yes. They looked it up and confirmed it. So I booked the appointment and went in, thinking everything was fine. Six months later, I get a $145 bill because apparently they don't take United Healthcare Vision... just the medical side. That was never explained to me, and they still took my insurance info and scheduled me like it was all covered. When I called to talk about it, the person on the phone literally said it's not their responsibility to know what people's plans cover. That just blew my mind. They took zero accountability and made it seem like it was all on me, even though I did everything I could to check in advance. It just feels really dishonest, and I'm super frustrated that I had to pay for something I was told was covered. Definitely not going back.