My 85 year old mother had an appointment with Dr. Gagnon. That's was fine except for a 30 minute…read moredelay. However, the receptionist lacked customer service 'skills'. Be kind to the elderly, they have deserved that at the very least.

I've been a patient of Dr. Gagnon for 3 years. My ophthalmologist referred me to his care after a…read morequestionable outcome from cataract surgery. His office is amazing, they are thorough and efficient. I trust Dr. Gagnon and so respect his dedication to his profession in caring for patients around the world, donating his time.

Dr. Pham is fantastic. He's patient (pun intended), caring, a very clear communicator, and most…read moreimportantly, a great doctor. The front desk staff is always polite, friendly, and accommodating. Thanks to my eye phamily.

Everyone there is so friendly and capable. I was so impressed by Dr. Kim - her knowledge and…read morecommunication made me so comfortable and happy to have found a new eye doctor in my new community. On my last visit, she was called away, but the optometrist was equally capable and welcoming, as were the front desk staff. My husband had an equally good experience.

Overall 4.5 out of 5 stars..rounded up to 5. My mom has been going here for years and due to her…read moremedical conditions, I've been bringing her here to help her move around and get any instructions from the doctors. Anyways, the staff is always polite and friendly overall. Due to her mobility issues with a wheelchair getting into certain rooms or trying to get her to take the proper eye tests, sometimes can take longer to get her in there or for a room to accommodate her. Also, with how busy the office gets, wait time can be a huge issue. There have been times where we been in and out within 30 mins, other times when it's busy we have been there taking tests, getting her eyes dilated and so on for up to 3 hrs.

Too many patients being seen at once. Had to wait for eye test machines and a room and they put me…read morein the overflow waiting area in the back. Front desk people are a bit unfriendly and unprofessional. It took 1.5 hours for the doctor to see me. Assistant forgot to do 3 tests, he wasn't wearing gloves - no one was..felt gross when he went to put eye drops in my eye and his hand touched my lip. Livermore location is better. Not sure if I'd come back to this location or to this practice.

Dr. Trentacosti is awesome...period. Takes time to listen and ensures perfect vision. Truly a…read morepleasure.

I have been going to Dr. Trentacosti for at least 3 years now. She is with Valley Eye Care in…read morePleasanton. I decided to leave her a review as Valley Eye Care doesn't have the greatest reviews, although some of their individual doctors do. It has been a pleasure to work with Dr. Trentacosti, she's just very easy going, communicative, thorough and punctual. I have been in mono-vision contact lenses for a few years, Dr. Trentacosti was the one who created my first prescription, and for something which is not a great solution in general, it's gone really well. When I saw her this year, I could sense I was ready for a slight tweak to them. Sure enough, the exam showed it, and what a great improvement. I feel like I have a partner in my eye care :) The support staff has always been conscientious and helpful. My husband has keratekonis which is very, very difficult to fit lenses for, and he has worked with Dr. Yip and Dr. Gagnon and been very satisfied, if not a bit frustrated at the ever changing shape of his cornea. If you want to schedule an appointment, plan on giving a few weeks lead time if you only have specific times you can come. I really pushed it this year and was going to have to wait about 2-1/2 wks for a morning appt, but was able to get an afternoon appointment within 4 days.

Dr. Craig S. Bindi and the entire team at the Laser Eye Center of Silicon Valley completely…read moreexceeded my expectations. From the very first consultation to my post-op care, I felt genuinely cared for, informed, and comfortable every step of the way. Dr. Bindi's professionalism, experience, and confidence instantly gave me peace of mind, especially for such an important procedure. The surgery itself was quick, smooth, and life-changing. Waking up and being able to see clearly without glasses or contacts still feels unreal. Dr. Bindi took the time to answer all of my questions thoroughly and made me feel like more than just another patient. His attention to detail and dedication to achieving the best results truly show why he's one of the most trusted and highly reviewed LASIK surgeons in the Bay Area. I honestly wish I had done this sooner. If you are considering LASIK, I cannot recommend Dr. Craig Bindi enough. Choosing him was one of the best decisions I've ever made, and I'm beyond grateful for the amazing care and results I received.

We had a wonderful experience with the laser eye center. Our mum wore glasses for about 15 years…read moreand now it's like we get to experience her again like we remember from childhood. Everyone we worked with was am absolute delight and treated my mum with the utmost respect, professionalism and kindness. Big shout outs to Renee who was instrumental and made us feel so comfortable, Dr. Koushik who was impressive, charming, and made us feel very safe, Jennifer who handled communications and who made us feel happy first thing when we walked in, and Sara who was a delight, explained the pre-op so well and definitely left an impression. These are just the people I got to meet during the process, so a shout out also to everyone I didn't get to meet who at every moment throughout silently reassured us that our mum's eyes were in good hands. In addition to the experience with the doctors and staff, the ambiance of the offices were great, with music, snacks coffee, and air conditioning to keep us cool and comfortable while we waited, and a slew of patient testimonials that each rung true and were diverse in background and need. And I would be remiss and incomplete if I didn't say a little word about how easy and fun the post-op process was. I say fun because mum definitely did her best Big Lebowski impression the rest of the day following her operation with her brightness reducing glasses which reminded me of those old HD wraparounds from the tv ads. There was also a weekend at Bernie's reference made while she slept and rested, only in jest of course. To sum it up, this process was tier one, and an eye-opening (I couldn't resist...) masterclass in how a medical office should treat its patients. 10/10 wholeheartedly endorse for anyone considering mending their eyesight.

Never sent my senior mom a bill since April and kept treating her 9 times. Then they decided to…read morecall us after treatment and tell us it wasn't covered for 1000's of Dollars in services. The day my mom came home from treatment she said the dr set her up on an experimental service and would be no charge whatsoever. gaslit again by healthcare and taking advantage of seniors. Refused to offer any discounts or work with us at all. The lady said pay or we send you to collections and screw your credit... I'm really doubting these reviews as truthful as I saw many bad review on the past and now they are missing. So that's suggesting the dr is paying to remove bad reviews...

I have nothing but praise and admiration for the exceptional care Dr. Goldberg has provided my…read moremother and sister, who unfortunately have eye disease. Dr. Goldberg has preserved my sisters sight for 7 years and my mom has been seeing Dr.Golberg for the past 4 years. Going blind is a frightening experience and he is so kind and understanding. Dr.Goldberg is always current on the latest clinical trials, research and medication that might help and prevent further vision loss. I trust him completely.

Everyone is extremely helpful and knowledgeable. My…read moreprescription glasses always spot on! Easily a "SIX" star experience!!!!

Ms. To is great doctor. She was kind, friendly, took time to explain me in detail all my results…read moreand very patient with everything. I highly recommend this optometry.

I hadn't been to the Optometrist in a long time. But I'm now at the reading glasses age and figured…read moreI should stop trying to pretend I can still see my phone hahaha. It was an easy pleasant experience, from the exams to ordering to the pick up was seamless. Staff was friendly, office was clean. Will return!

I see Dr Lily Nguyen, she is great! Very personable and friendly, always answers all my questions…read more They have cool technology for the eye exams. I had gotten glasses there as well and they estimated about 2 weeks but it was ready sooner within a week. Also love that they're open on Saturdays, my appointments are always quick, under an hour which I appreciate.

After 15 years with my previous eye doctor in San Francisco, I decided it was time to stop…read morecommuting so far and try an optometrist closer to home in Pleasanton. I wasn't sure what to expect, especially since I was able to get a same-day appointment (which made me wonder if that was a good or bad sign!), but I was pleasantly surprised. The staff was friendly and responsive -- I appreciated that they followed up with a text after my missed call to help me schedule the appointment. Dr. Miller was extremely thorough with my eye exam and had a great sense of humor, which made the visit comfortable and easy. The assistant was so sweet and took her time helping me choose a new pair of glasses, which I really appreciated. Overall, I'm happy I made the switch, and I feel confident about trusting them with my eye care moving forward!

I stopped in to have a look at the glasses and decide if I wanted an appt there, the staff person…read moresmiled but said they would need an appt first before I could even look around at the glasses. She wasn't willing to let me look for 2-3 mins even though there were definitely other staff working in the lobby at the time, that just doesn't work for me. I went down the street to a much more accommodating place that I love and that let me look around, and that had a good selection of glasses, and I love my new eye Dr. and my new glasses.

A great doctor and a good person. He always aired on the side of caution without hesitation. A…read moresymptom to him was treated with the utmost importance. Inquisitive by nature, he would directly involve specialists to determine the cause of any symptom. Affable and kind, he is someone you enjoy talking to. I hope John is enjoying his retirement.

He was always so understanding and willing to listen to me when providing his vast medical…read moreknowledge to help in anyway he could. If he didn't know something he would look it up on the spot to educate himself. Miss you Dr. Louie! You deserve more than 5 stars!