Dr Hess and her team on Cherry at the Meridian office continue to provide extraordinary care. Their…read moreattention to every patient is amazing to watch and experience. But, it all starts with Dr Hess because she is so professional and caring. Great technical knowledge and skill, too. I highly recommend this dental practice for the whole family.

They told me on the phone that they would remove the tooth the same day. I came to them with a lot…read moreof pain and they took pictures and they said everything looked good. If I want they can fix it but it costs $2950 but to remove it costs $380 they gave me a 3 point calculation. 1 extraction, erupted tooth requiring removal of bone and/or sectioning of tooth, and including elevation of mucoperiosteal flap if indicated. = $380 2 bone replacement graft for ridge preservation - per site. $547 3. guided tissue regeneration, edentulous area - resorbable barrier, per site = $270. After that I was in a lot of pain for another week. And I chose only number 1 to remove it. meaning to pay only $380. I don't need the 2 points. Because it costs me a lot. I was in pain for another week, I called them to come and have it removed and they told me to go to another clinic, they didn't want to remove it. They said I had an infection, what they were doing was not right. They manipulate people's minds to get money out of people. But if the person has nowhere to pay and decides on the cheapest option, they don't do anything.

I was traveling to the area for work when I started having horrible tooth pain. I searched for…read moreemergency dentists in my area and this company was who I was put in contact with. They saw me the same day (about 3 hours after initial contact) and after taking several x-rays and having the dentist take a look at the tooth he told me the prognosis. The dentist laid out my options and the pros/cons of each. I was fortunate that they accepted my dental insurance, which wound up saving me some money on the procedure. I had them pull the tooth and graft bone, all of which they were able to accomplish in the same initial visit. My hygienist actually went to school at this dental office (they run a school on Saturday) which I think is awesome. The dentist was absolutely amazing. If I lived in the area I wouldn't hesitate to make this my new dentist of choice. Great front office folks too. I am very happy that I found them, and that they were able to solve my issue. I highly recommend.

Thank you for your services. My cleaning was very thorough & the dentist was polite, knowledgeable…read more& kind.

If you have read my reviews before you know I offer up the long and the short because sometimes you…read morejust don't have the time to read and sometimes, well, I don't know about yours but my life IS comedy & I try to share. Short: Dr Trejo and the team at the Eagle location are absolutely wonderful and incredibly ethical. Call Now. Long: It was the Thursday before Memorial day weekend and I had been preparing a veggie tray for a party. I had heard one odd crunch but, ya know carrots, whatever. Until it was time for bed. I brushed and had an increasing ache. I thought for sure I must have cracked a tooth! I was in a near panic. I might have to wait until Monday? Would I get an infection? Lose a tooth? I found a place in town that opened at 6:30AM and you can bet I was there - only to find out the DR wouldn't be taking appointments until 1:30PM, MAYBE I could get looked at today but I was told "The next appointment to TRY to fix it would be June 22!?" "Try?" People go a month with a cracked tooth? All I could think was that would be an infection for sure! In a panic I went home and started calling everyone - then (and I wish I knew her name!) a lovely admin at the Emerald location said they were closed but there was an appointment at the Eagle location in an hour. She said she would call and tell them I was on my way and would likely be late (Now I know everyone says it's "only 45 min to Boise" but apparently I drive slow? ) Can I tell you these people are the NICEST, like Trader Joe's nice! Every last one of them, from the lady who saw me at the wrong door, let me in and walked me through the office because the back door is in the front (What?! LOL! Don't whip in and park closest to Eagle like I did, go past there then around to the left.) The ladies in the waiting room to the hygienist who took my x rays and got me settled in. Everyone was so upbeat and friendly. Then I met Dr Trejo. He was incredibly kind. And it was at that moment that I learned you can BRUISE a tooth. Did you know that? Is this common knowledge? Sure, logical, teeth have nerves too but I struggled to believe him, LOL! Don't tell him but I googled it in the car, I really thought maybe he was just trying to help me not feel dumb. Of course I was equally relieved and so embarrassed. (Again, it's me feeling dumb all on my own they were so very kind) I happily paid that $150 thanking my lucky stars because how much is a crown? Sure enough it ached for the next day or two but it's fine now. Also, I should mention if you do not have dental insurance they have a $33 a month plan and it does give an additional 20% off any additional work. So, I hope you are reading this long version as you wait for your (actually pleasant) appointment and may you be as lucky as I was!

It genuinely breaks my heart to have to modify my review of this business, because I have always…read morebelieved that Dr. Grant is a very good dentist. Unfortunately, being a good dentist and standing behind the products you make for your patients are two very different things. More than two years ago, Dr. Grant made me an implant-mounted denture that cost me more than $8,500. From the very beginning, it never stayed securely in place while eating. Dr. Grant was fully aware of this problem. In fact, for the vast majority of the past two-plus years, I have been forced to use my old denture because it was the only one that would actually stay in place. I finally became frustrated enough to go back yesterday. Dr. Grant told me that the rings responsible for holding the denture in place needed to be replaced. He then stated that I had gotten "well over a year" of use out of the original rings. That statement is simply not true, and he knew it. In the more than two years since this denture was made, I have probably been able to use it for maybe a month total--and even during that month, the denture repeatedly popped out while I was eating. That hardly constitutes getting more than a year of use out of the rings. What disappoints me most isn't even the $250 charge to replace them. It's the principle. More than $8,500 was paid ffor a product that never performed properly, and instead of standing behind his work and making it right, I was charged another $250 for a component that, in my opinion, should have been addressed a long time ago. I have no problem paying for something when it has been properly made and has provided the service I paid for. But when an $8,500+ dental appliance doesn't work as intended from the beginning--and the dentist knows it--I believe the right thing to do is stand behind the product and the work. Dr. Grant may be an excellent dentist, but unfortunately, my experience has left me questioning whether he stands behind the products he provides to his patients. And that is a very disappointing realization after having trusted him with something that cost more than $8,500. It would be one star if not for the fact that as dentists and hygienists, they are awesome. This one just truly blew my mind

I'm very happy with this dentist! When another dentist was hesitant to take care of a cavity, this…read moreone saw it, dove in, and took care of it no problem. I would say that one of the hygienists talks a lot. Very friendly. I would take away a star for that, but really, for friendliness? Nah. I shouldn't.

I visited this office earlier this year to have a gum issue checked out. It was swollen and they…read morewere able to squeeze me in quickly. When I got there they did all the X-rays, poked the gum, and then the resulting dentist came in and looked at my mouth for less than 10 seconds. He declared that we should remove the tooth, and then declared I had 3 cavities as well. They did not tell me to do a salt wash and see if the gum irritation cleared up, nor did they say to take any medication. In my shock, I scheduled a follow up to remove the tooth and fill in my new cavities. Then I got home and did some research. I did a salt wash for two days and the swollen gum went down to normal. Then I booked a secondary opinion appt at another dentist. Once again did the whole X-ray and other checks. Not a single cavity, nor did they think the tooth should be removed. Horizon is unprofessional and took advantage of an urgent situation. I cancelled all appts and moved onto another dentist. I highly recommend you consider before moving forward on anything with them.

Updated Review: We love this dental clinic. It's been six years of quality service, excellent care,…read moreand amazing fillings/cleanings. Highly recommend for anyone looking for a better dental experience. They have a new and convenient location at 1331 S Five Mile Rd.

I went here for teeth cleaning. She was great! I asked the billing/receptionist to verify that my…read moreinsurance covered all the expenses and she checked and said yes. I rescheduled another teeth cleaning 6 months later and all still seeemed great. Received no bills that whole year. Then last month I get a bill from Riverview saying I owed appx $415 for services and that the bill was 90 days past due! I had never received a bill for anything before! I called them and they said that my insurance didn't cover all their expenses. I asked why this was the first bill I've received.... They didn't have a good answer. I should have just received a bill after the first cleaning, but I didn't. The whole thing seems sketchy to me.

I had an excellent experience at Boise Dentistry Co. for restorative dental work and veneers. Dr…read more Taylor is incredibly skilled, thorough, and honest--he took the time to explain every step and made sure the results were both functional and natural-looking. I never felt rushed or pressured, which I really appreciated. The assistants and staff are just as impressive: patient, gentle, and calming, especially during longer appointments. They consistently checked in to make sure I was comfortable, which made a huge difference. The office is clean, modern, and well-run, and appointments were on time. If you're looking for high-quality restorative work or veneers done with care and integrity, I highly recommend Boise Dentistry Co.

Went to this dentist based on reviews, At the my appointment I was met by "Hanna" the dental…read morehygienist. After taking me on a tour of the practice (nice) we went into her room. "Hanna" explained what she was going to do and what to expect. I immediately asked if everything was going to be covered by my insurance? She replied "don't worry, we will bill your insurance company for you." Not what I asked! After taking my dental x-rays she told me now I am "going to do a 3-D of my mouth." I again asked if this procedure was covered by my insurance and again "Hanna" said "it should be, we do them all the time." Afterwards the dentist came in and reviewed the x-ray and 3-D images with me. He asked what brought me in today and I responded "a check-up and a cleaning." I also mentioned some "food traps" by my left side molars. My medical history included Squamous Cell Cancer of my throat which included a total radical neck and radiation therapy. Due to the radiation, there was integrity loss of my tissue which added to the "food traps". He pointed out a small cavity on a right molar, but never suggested I schedule a follow-up to take care of it. He did mention I should consider having my "silver fillings" replaced with composite material. He then asked the hygienist how my exam was going and was informed she had just started it. She then proceeded to measure the depth of my gums which was "6-5-6" back towards my molars and points to periodontitis. She said she was going to talk to the dentist as she was "on the fence" about doing a regular cleaning. After a few minutes she returned and said she and the dentist agreed on a "deep cleaning" which would include anesthetics (e.g. lidocaine). I told her that I have had cleaning without anesthetics and we can proceed. She commented "I only have 17 minutes left on this appointment" and that she would have to reschedule me. She was informed that I was leaving on Thursday (7/21/23) morning and would not retuning until the end of September. She brought the dentist in, and I explained that I only wanted a basic cleaning and my timeframe did not allow me to reschedule. "Hanna" then asked me if I would be willing to go another office location which was "5 minutes away" as they said they could fit me in for my cleaning. Upon agreeing i stopped by the "check out desk" and asked what I owned and she responded "we will bill your insurance company." With in 5 minutes I was at the other office and informed them I was sent to have my teeth cleaned. With in a few minutes I was brought back my a hygienist. She informed my that she only 90 mins to do my cleaning. When I asked why she said "deep cleaning" normally takes two visits. When I asked if my insurance it covered it and how much out of pocket it was going to cost me? She told me to hang on and left the room. She returned shortly with another lady who explained that the cost was about $1,000. She stated that they bill in "quadrants" and that it costs $259 per quadrant. When I asked how much my insurance would cover "she said I don't know" and when I asked how my out of pocket it was going to cost. She immediately stated "If you are going to be rude than you can leave." WHICH I DID. Upon reaching my house I called my insurance company and asked some questions: 1) the 3-D films ARE NOT considered basic services and therefore ARE NOT COVERED. 2) the dental clinic should have put in a pre-authorization for the "deep cleaning" and they would have known my out-of-pocket expenses. Interestingly, a line from Ted Lasso is one that people should be aware of; he points out that people often make assumptions about other people and nobody asks what they do. You see, I had spent 36 years in Emergency Medicine as a Physician Assistant (PA) as a practitioner and educator. Additional I have a PhD in Psychology. My career introduced me to a young lady 35 years ago working as an ER Tech who is now a CEO of a Health System and my wife. A formal complaint of ethics and providing false information for financial gain has been filed with the State of Idaho Board of Dentistry.

Wow! In the years I've been going to the dentist, this was my the first place that was thorough!…read moreFrom the warm welcome when you walk in, meeting with Starla to talk about the office philosophy in how they approach dental treatments to the Dental Assistant, the Hygenist and Dr. Smith, the level of customer care is phenomenal! I'm bringing my entire family here and will tell friends. Their office is further than I thought prior to scheduling BUT so glad it didn't stop me from going. Oh by the way, I made the appointment yesterday for and an appointment today- last night I got a call from one of the Dentist introducing himself and is looking forward to my visit! REALLY? When was the last time you got a call from a Dentist to introduce themselves? Me, NEVER. If you're looking for a better dental experience, you owe it to yourself to try this office! You will not be disappointed.

Out of all the years I've been going to the dentist, I can honestly say that Millennium Dental was…read morethe BEST experience I've had. First, all of the staff were extremely friendly. Second, Trinity, my Dental Hygienist, was top notch when it came to describing the treatments that I received and how thorough she was with the teeth cleaning. The icing on the cake was receiving a complimentary coffee cup with two types of teas and two pens after check out. They have a customer for life!

I had my semiannual cleaning last week. The dental hygienist Sarah did a thorough job. She is…read morevery accommodating, personable and professional. If you need teeth cleaning I recommend Nampa Smiles and Sarah! Rudy

The billing system for Nampa Smiles is broken. I have tried calling multiple times with even our…read moredental insurance provider on a three way call to try and straighten them out, to zero success! It's been so fricken frustrating we are leaving that dental office for good! Horrible experience with this dental office.