Today Dry Cleaner

(216 reviews)

•$$$

I brought a pair of pants and a dress to be altered for the upcoming festivities. I called their…read morenumber, and I was told that the service cannot be completed in a week since a lot of people are requesting the same service for the holidays. I was ok with it, and in fact, impressed that she was honest about what she can realistically accomplish. I called her back, and I tried to ask to prioritize the dress while the pants can be done even in the next few months. The lady took me in, and squeezed this job in her busy schedule. She was able to complete my dress alteration in 5 days for a great price! I am very happy with how it turned out! I think I have found a new alteration / dry cleaning go-to spot for my needs!

Service was quick and price was reasonable. I went to have a seam mended on a knitted type sweater…read more Overall looked balanced on both sides and looks like a really good job.

Pinstripe Garment Care

(69 reviews)

This place is just a hidden gem with hard-to-beat prices and detailed garment care. I sent in three…read morewool sweaters yesterday, the ETA was Monday, and I thought that's pretty reasonable. but I was pleasantly surprised by a message from the store saying that my clothes are ready to pick up. My sweaters look much cleaner, and they took care of my sweaters in detail. I think they defuzzed my sweaters somewhat (I'm not 100% sure, but my clothes did look prettier when I pick them up). I'm curious to try out some other types of fabric and see how they are doing there.

Poor quality hemming and poor customer service. I had clothes hemmed here that's already falling…read moreapart at the hem, and they refuse to fix their poor work. I regret coming here. I cannot recommend their services.

Pro Cleaners

4.5

(103 reviews)

I have been going to Laura for at least five years and would not consider going anywhere else. My…read moreclothes are always cleaned well, pressed properly, and ready exactly when promised. Laura herself is a big part of what makes this place special. She knows her customers, and it is clear she cares about the quality of what she delivers and about the people she serves. I always look forward to seeing her. She also does alterations, which has been incredibly convenient. It is helpful to have someone skilled and detail oriented who can handle both cleaning and tailoring in one place. If you are looking for a dry cleaner in the area who is professional, consistent, and a nice person, I highly recommend Laura at Pro Cleaners!

Wonderful business that does great work! I highly recommend taking your clothing here for…read morealterations.

Nature's Green Cleaners

(241 reviews)

Needed to dry clean a suit and jacket for an upcoming trip. Hadn't dry cleansed any of these…read morearticles before despite being really overdue. The suit came out great! The jacket was definitely neglected for some time so there was some fading, but they were able to restore it pretty well all things considered. Prices were fair, $60 for all articles. And it only took a few days to finish!

Did an incredible job cleaning a hoody absolutely drenched in cat fur. Very kind and understanding,…read morethe price was fair as well for the dry cleaning.

Michelle's Cleaners

(244 reviews)

I have had such a positive experience working with Michelle's Cleaners and could not recommend them…read moremore. I have a small business selling vintage and preloved bridal dresses so I was very careful in selecting a dry cleaning business that would provide the level of service and care that I needed. Michelle herself has been so kind and knowledgeable, making sure that all my wedding dresses (many are delicate) are well taken care of. I look forward to many more years of working with Michelle and her team!

I was heartbroken when I found out my mom put my kilt in the dryer. I was very unsure if it could…read morebe brought back. Michelle handled it no problem and in no time, restoring the pleats and texture I loved about it pre-wash. She also sent me off with tips to maintain it. You can tell she loves what she does and knows what she is doing. I can't wait to return.

NextGen Cleaners & Alteration

(214 reviews)

•$

Hemmed my long skirts perfectly. I would say it was worth the price and the service was great…read more Finished in just a few days and I am so happy with the new length. Thank you.

I wish I could find the photos I'd taken back when my partner picked up our faux feather bed…read more(earlier this year) from NextGen, but alas, they're nowhere to be found. What I'd like to point out first, is that the super kind human who took our order was absolutely that: super kind. My partner and I felt good about our research and choice of NextGen, and the wire rack piled to the top with comforters, mattress pads and other bedding only furthered our confidence. Sadly, once we removed the bed from the bag, I felt confused that perhaps the wrong item had been picked up. It looked nearly identical to when we'd first brought it to NextGen, but with quite a few more strands of (different lengths) of hair stuck to it throughout. Secondly, almost every quilted square of the bed had faux filling bunched up in a variety of balls--I had originally purchased the square patterned bed to avoid this problem once cleaned. :( I wanted to bring my item back immediately, however, my health at the time did not allow it. I gave two stars for the kind atmosphere. P.s. I am attaching a very faded receipt, with the word, "wait" written at the top, because I felt it so important to write a review. Especially if it helps future costly mishaps occur.

Polly Cleaners & Alterations

(105 reviews)

Excellent and quick service with a smile. My clothes always look great. I also bring my cashmere…read moresweaters here at the end of the winter season so they are ready to store until fall, and they look brand new. I have also had linen items pressed only.

The service is excellent. Items are available at the promised time. Alterations are done wellread more

WashFoundry - Santa Clara

4.2

(172 reviews)

very clean! a little pricier than other laundromats for an hour but the dryers i think are a lot…read morehotter and bigger so could probably dry a big load for less than an hour. I just did an hour to be safe but 30-45 mins could work

Good location, but could definitely use more work on the cleanliness aspect. They have various…read morewashing machines ranging from mini (2 loads) to ultimate (8 loads) with prices also ranging. The dryers are all 50 cents for 7 minutes. Dryers are not as great as other laundromats I've tried. The washers are fast, but water is very skimp. In addition the detergent/softener containers can use a deep clean since many have mold on them and residue. The dryers also had random stuff in them, which was very suspicious. As a parent who washes kids clothes in these, cleanliness is very important, so hopefully they work that. The machines are coin operated (change machine inside) or you can use the app to pay for your machine by number. They also have a small shop inside with laundry essentials. There is plenty of parking and carts available for ease on transporting your things. Bathrooms are very dirty as you can see.

WashFoundry - Santa Clara

4.2

(172 reviews)

very clean! a little pricier than other laundromats for an hour but the dryers i think are a lot…read morehotter and bigger so could probably dry a big load for less than an hour. I just did an hour to be safe but 30-45 mins could work

Good location, but could definitely use more work on the cleanliness aspect. They have various…read morewashing machines ranging from mini (2 loads) to ultimate (8 loads) with prices also ranging. The dryers are all 50 cents for 7 minutes. Dryers are not as great as other laundromats I've tried. The washers are fast, but water is very skimp. In addition the detergent/softener containers can use a deep clean since many have mold on them and residue. The dryers also had random stuff in them, which was very suspicious. As a parent who washes kids clothes in these, cleanliness is very important, so hopefully they work that. The machines are coin operated (change machine inside) or you can use the app to pay for your machine by number. They also have a small shop inside with laundry essentials. There is plenty of parking and carts available for ease on transporting your things. Bathrooms are very dirty as you can see.

18/11 Craft Studio

4.9

(87 reviews)

As a short girl, buying new dresses, skirts, or pants almost always means I need them hemmed…read more Luckily, Nur has altered a couple of my evening gowns, and she's now the only seamstress I trust for alterations. Her work is always clean and professional. Whether it's pants, skirts, or dresses, you can't even tell they've been hemmed - they look like they came that way. She also has a good turnaround time, and fittings are always fast and easy. My only suggestion would be a bit more transparency around pricing. I usually don't know the cost or the price breakdown until it's time to pay. Other than that, I've had consistently great experiences and would definitely recommend her.

I came to 18/11 Craft Studio to have a bridesmaid dress altered to something more versatile. I…read morenever got her name, but the woman who works there was very attentive and I appreciated her professional opinion on ways we could alter the dress. Measurements were made with the dress on to ensure a proper fit. I had a lot of lead time, so I picked up the dress about three weeks later and was very happy with the alterations.

Charlie's Cleaners

5.0

(5 reviews)

Very good and fast service. I've been coming to this place for several years. If you need your…read moreclothes in a day they'll make it happen.

Highly recommend Kathy for any dress alterations. She is so talented and sweet. I had a wedding to…read morego to and had to hem a dress super last minute and Kathy was able to help me the same day. The dress turned out great and the seam was flawless. Thank you so much Kathy for saving my day.

Sunshine Cleaners & Alterations

(216 reviews)

•$$$

I brought a pair of pants and a dress to be altered for the upcoming festivities. I called their…read morenumber, and I was told that the service cannot be completed in a week since a lot of people are requesting the same service for the holidays. I was ok with it, and in fact, impressed that she was honest about what she can realistically accomplish. I called her back, and I tried to ask to prioritize the dress while the pants can be done even in the next few months. The lady took me in, and squeezed this job in her busy schedule. She was able to complete my dress alteration in 5 days for a great price! I am very happy with how it turned out! I think I have found a new alteration / dry cleaning go-to spot for my needs!

Service was quick and price was reasonable. I went to have a seam mended on a knitted type sweater…read more Overall looked balanced on both sides and looks like a really good job.

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9 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Mansoureh S.

0

3

0

14 years ago

This complaint regards a dry cleaning store called TODAY DRY CLEANERS. Few months ago in September I brought some clothes to alter. One article of clothing in particular I'd like to address was an expensive pair of pants that was given to me as a gift from my girlfriend. I had asked them to ham it and shorten it from the leggings. The clerk working at the counter told me no problem and asked me to pay upfront, even though the usual policy at dry cleaning places would be conventionally to pay at the time of pick up. Since this was my first time with TODAY DRY CLEANERS, I agreed to pay upfront. When I went by a couple days later to pick up my items, I was particularly concerned about this pair of pants. Although the lady (same clerk) tried telling me to take home all my items before trying them on, I insisted on trying on these pants before I left. Low and behold, when I tried them on, they were tighter at the waistline! Nothing was done in to shorten and ham the pants at the leggings. They had completely done the wrong service from what was requested. Furthermore, they were tightened to the point where they no longer fit me at all. When I asked her what happened, she responded that this is the "new style" and "it's the fashion right now." Obviously, this upset me but she told me to try it on again at home and if it still didn't fit they would insure the pair of pants. Of course, when I tried it on at home it still didn't fit and I called back. Her response to me was that since I had paid upfront they would no longer help me! When I asked to speak to the manager she told me he was out of the country and she would have him contact me when he got back. I have not heard back yet. read more

Sia P.

0

2

0

14 years ago

Few months ago I brought some clothes to alter. One article of clothing in particular I'd like to address was an expensive pair of pants that was given to me as a gift from my girlfriend. I had asked them to ham it and shorten it from the leggings. The clerk working at the counter told me no problem and asked me to pay upfront, even though the usual policy at dry cleaning places would be conventionally to pay at the time of pick up. Since this was my first time with TODAY DRY CLEANERS, I agreed to pay upfront. When I went by a couple days later to pick up my items, I was particularly concerned about this pair of pants. Although the lady (same clerk) tried telling me to take home all my items before trying them on, I insisted on trying on these pants before I left. Low and behold, when I tried them on, they were tighter at the waistline! Nothing was done in to shorten and ham the pants at the leggings. They had completely done the wrong service from what was requested. Furthermore, they were tightened to the point where they no longer fit me at all. When I asked her what happened, she responded that this is the "new style" and "it's the fashion right now." Obviously, this upset me but she told me to try it on again at home and if it still didn't fit they would insure the pair of pants. Of course, when I tried it on at home it still didn't fit and I called back. Her response to me was that since I had paid upfront they would no longer help me! When I asked to speak to the manager she told me he was out of the country and she would have him contact me when he got back. I have not heard back yet. read more

Basel M.

61

7

0

7 years ago

This place is one of the worst dry clean places in Santa Clara. I took my white shirt to get it dry clean and they literally got brown stain all over the sleeves. When i talked to them to tell them that, they blamed it on the shirt and I had this shirt dry cleaned so many times and nothing happened to it. I spent 50 dollars on that shirt and they refused to refund me and the lady who works there was not helpful at all and she said that she cant do anything about it. WORST DRY-CLEANING SERVICE EVER! DONT GO THERE . THEY DONT CARE ABOUT THEIR CONSUMERS. Bad Bad service and customer service. read more

Matthew P.

0

3

0

8 years ago

I had 6 pairs of jeans hemmed for length, flawless. I then returned with two more pairs of jeans that were too baggy. She took in the legs on both and I feel like I have two new pairs of jeans. If you have some old jeans laying around that you don't wear anymore because the looser legs style has faded. She is your golden goose! Highly recommend. read more

Sam G.

0

1

0

12 years ago

They demands yelp to remove my post and only leaves the good comments which their friend and family are posting. GOOD LUCK! read more

Kimberly B.

0

18

9

9 years ago

I've been coming here numerous times now, and I love it! Definitely gonna keep coming back!

Ms. G.

1

15

12

7 years ago

Always on time and always does best job with my cleaning and tailoring. Reasonably priced!

Tim R.

0

5

0

8 years ago

They do great work, reasonably fast, and good prices. Highly recommend. read more

Ms. C.

9

52

17

7 years ago

Happy with the service! Definitely, coming back.

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Shine Dry Cleaning

4.0

(64 reviews)

Great service and everything done ONSITE. Excellent iron/pressing and attention to detail. This…read moreplace is old skool at its finest.

I was very pleased with the service and quality of the cleaning. I took in a dress that my daughter…read morewore when she was about 2 years old. I'm bad, I never had it cleaned, it had some spots on it. I didn't expect it to come out completely clean, but it did. Looks brand new, no stains. The person that helped me was kind and looked at the dress carefully since it is quite old. Was concerned about the little flowers but said she would be careful with them. I also took in a baby down blanket that was equally as old as the dress. Although a couple of stained didn't come out, she had said she thought they might not. I was o.k. because the blanket will have a cover on it and it's clean. thank you so much for your kindness and the value was great.

Sunshine Cleaners & Alterations

(216 reviews)

•$$$

I brought a pair of pants and a dress to be altered for the upcoming festivities. I called their…read morenumber, and I was told that the service cannot be completed in a week since a lot of people are requesting the same service for the holidays. I was ok with it, and in fact, impressed that she was honest about what she can realistically accomplish. I called her back, and I tried to ask to prioritize the dress while the pants can be done even in the next few months. The lady took me in, and squeezed this job in her busy schedule. She was able to complete my dress alteration in 5 days for a great price! I am very happy with how it turned out! I think I have found a new alteration / dry cleaning go-to spot for my needs!

Service was quick and price was reasonable. I went to have a seam mended on a knitted type sweater…read more Overall looked balanced on both sides and looks like a really good job.

Ideal Cleaners

4.5

(46 reviews)

I've gone to Ideal Cleaners multiple times now for hemming/tailoring various pieces, and the owner…read morekills it every time! She's hemmed my pants, dresses with complex fabric, and more, and the turnaround is always so quick and the prices are super reasonable!

Good quality, decent (2-3 day) turn around time, friendly staff..prices were fair for some items…read moreand high for others. I'd return here since it was convenient and friendly

Shine Cleaners

(65 reviews)

Small dry cleaning shop that does alterations too…read more Very nice lady working here and never had an issue. Dry cleaning a coat was $16-20. Shirt dry cleaning was $4-5. Thank you!

Amazing service, quick turnaround, affordable, and incredible, whats not to like! I had a few two…read morepiece suits dry cleaned here and am happy to say they met all my expectations and more

Saigon Cleaners

3.6

(27 reviews)

•$

Fast, reliable and quality work! I came in there on the recommendation of a friend. Had 2 KUIU…read morepants hemmed...Not cheap pants $160 each for hunting and outdoors. Got them and they were tailored perfectly to the hem I requested. Both technical pants look great with my Danner boots. Also had 8 shirts hemmed slightly since I had some weight loss. They look fabulous and make me look skinnier! The owner is nice and thankful for my business...Keep in mind I live near Pleasanton and come all the way from there to Sunnyvale to get this done...That is how highly I think of their work. They also pressed my clothes...Prices are also on par with my previous tailor who was losing it on quality of work and deadline. They actually raised their prices too! If you are looking for a reliable and excellent tailor, look no further than Saigon Cleaners! Thank you for proving Grade A+ work!

Do not waste your money and put your trust in this unethical business. They will take your money,…read moreruin your garment, and deny any responsibility. For years, we have been their customers for dry cleaning services, so we are extremely loyal. This time, I asked the owner/seamstress to alter a skirt for me because they provide alteration services as well. The request was simple and straightforward: to keep the inner lining length unchanged and only to shorten the outer skirt to be one inch longer than the inner lining. I also repeatedly asked them to make sure the inner lining does not peek out and that it should not be longer than the outer skirt. They promised a delivery date, but when I went to pick up the skirt, the alteration was not done. They said the seamstress forgot what the request was, so she didn't do it. They didn't bother to call me but chose to wait for me to go to the store to then tell me they forgot what the request was. Then they promised another delivery date, and when I came again to pick up the skirt, I saw it was completely botched at the bottom. The outer skirt was cut unevenly, and in some areas, cut way too short with the inner lining showing very visibly. They kept blaming on the style of the skirt for the issue. Not once did they apologize. I was extremely upset about this, because they've ruined my skirt but more importantly, because of their 'don't care, not our fault' attitude. The skirt was handed to them in perfect condition, and now I cannot wear it anymore because the length all around is messed up. The first pic was the skirt after alteration. The second pic was before alteration. The following few images show the skirt after the alteration, and you can see how uneven it was at the bottom and some areas were cut way too short. I am not a seamstress, but I would expect any skillful seamstress to pin the outer skirt properly first before cutting the material. This just looks like someone randomly cut the outer skirt without even checking the proper length. The alteration was already prepaid. They didn't apologize or offer a refund for the alteration. I informed them that the skirt cost me $52.13 and insisted they reimburse me for it. Unfortunately, they took no action. To be honest, the skirt wasn't expensive, and I can easily buy a new one without any issue. If they had simply apologized and acknowledged their mistake, I would have just let it go. Instead, they continued to argue, claiming the skirt was longer in the front. Even with that, they could have avoided the issue by pinning it first before cutting the fabric. And, if they truly had an issue with the skirt style and didn't want to do the job or not able to handle the job, they could have called me, and I would have gladly taken the skirt back and find someone else to do it. Now, they have ruined the skirt and simply used the skirt style as an excuse. We have been giving our business to them for years, and this was how they treated us. There is no way we will go back, and I would advise anyone to think twice about using their service.

OMG Alterations & Cleaners

3.6

(10 reviews)

I've been coming to OMG for several years now for dry cleaning, and occasional seamstress work…read more They turn things around surprisingly quickly. I recently brought in 3 pairs of pants to be hemmed. They were bought online and were the identical item in 3 different colors. I said they were all the same and need to be shortened 2 inches, but the seamstress insisted on carefully measuring each one individually. It's a good thing she did because they were shipped to us with differing lengths. I appreciate that carefulness and I think lots of places would've just hemmed them without checking. And they had them ready the next day. Nice people working there, and the prices are about the same as elsewhere. This place is a great small business in our community.

$60 for alterations on my boyfriends suit pants and jacket. We brought the suit in on a Sunday…read moreafternoon and they had it ready by Thursday. Reasonably priced. Quick and friendly staff... would recommend!

Charlie's Cleaners

5.0

(5 reviews)

Very good and fast service. I've been coming to this place for several years. If you need your…read moreclothes in a day they'll make it happen.

Highly recommend Kathy for any dress alterations. She is so talented and sweet. I had a wedding to…read morego to and had to hem a dress super last minute and Kathy was able to help me the same day. The dress turned out great and the seam was flawless. Thank you so much Kathy for saving my day.

Southbay Cleaners

4.6

(54 reviews)

I've been coming to Southbay Cleaners for 10 years now and I gotta say this: Ngoc and Hong are the…read morekindest and most hard-working business owners you will ever meet. They've been taking care of all my tailoring and dry cleaning needs since 2016. Their work is of the highest quality and the most competitive prices in town. And they do this all with grace and joy. Bless this beautiful family and their business. I absolutely love them and I promise you will too.

My first time using a dry cleaning service and it was such a wonderful experience with Southbay…read moreCleaners! I had to get my wedding dress cleaned and called multiple places, but ultimately I chose Southbay Cleaners because of the proximity to me, communication, friendliness, and transparency with pricing. I decided to preserve my dress as well. It was finished in a timely manner during the holidays and returned to me in a neat box. Also had my husband's suit dry cleaned here. Ngoc and her husband are the sweetest people. I genuinely felt like a valued customer and will 100% come back next time I need dry cleaning :).

New Leaf Dry Cleaners

(27 reviews)

My last dry cleaners closed. This one is close by. I brought in one suit to be dry cleaned. The…read morestore smells of dry cleaning chemicals. I took home the suit and it smelled like dry cleaning chemicals but not super strong. The suit was pressed nicely. I took in two more suits. They came back clean and pressed. I just dropped off another suit, jacket, and 7 ties. Suits are $19 and ties are $4.50. Same employee helped me each time. Pick up has been about 3 working days and the three suits were ready on time. I believe they clean and press them on site. I didn't see any employees eating and the suit was bagged up ready to go for pick up when I arrived. I believe this will be my new go to dry cleaners.

I've always had good service and excellent quality work done here. Prices seem reasonable.read more

Rex Cleaners

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