Amazing selection…read more Mr. Kale is a great guy. Incredibly knowledgeable and friendly. Miss Ita is a gem! She's beyond sweet. Kind. Helpful. Accommodating. If you don't see it, ask Ita... if they have it, she'll know exactly where it is! Love this place. I won't make a trip to Central Texas without stopping by.

As a first time cigar buyer, the shop made me feel comfortable and answered all my questions. They…read moremade some great recommendations. Will definitely be back!

Been buying my nicotine here for almost 9 years now. The lady with the white gloves and purple…read morehair is the rudest lady I have ever met. Today she was off her rocker. She needs to retire. She has driven me away from this business and I won't be back until I know she is gone. Too many other options with friendly staff for me to spend my money at.

I was very pleasantly surprised when I went here a couple of months ago after not shopping here for…read moreover 20 years. The young gentleman was very pleasant and helpful. He suggested 2 brands that were cheaper than all the known brands by half that I'd never heard of! I tried both and like them both but loved one of them! He was so thoughtful and sweet. I will go back there again. I hope he is still there when I go.

Great place, I don't go anywhere else in Dallas for all of my needs. The staff is incredibly…read moreknowledgeable, friendly, and will help you find something, even when you don't know what that "something" is. It's very close to the 75 as well so easy access is a huge plus. They have a wide variety of maintenance parts, and also new and high quality glass. It may be a bit pricey, but the price comes with fantastic quality and service.

My girlfriend and I went in to look at vapes about 9:30 in the morning. And the guy working was…read moregreat. cannot remember his name tho. He made great suggestions. One of those being the Smok x Monster refillable disposable. It was a new item and wanted us to try it. It's amazing ! Lasted so long, and flavor is great and last too! Just hope it ends up reasonably priced! Cause I for sure get it again.

A HUGE humidor and plenty of cigars except Padrons . The lounge is mostly private but if you have…read moreout of town ID you can get in. They have a nice large screen TV and nice seating. They offer water and coffee but all liquor is BYOB. A friendly place with reasonable prices. I would stop by again.

Great selection. Staff was fantastic and knowledgeable. I came from out of town and they made me…read morefeel at home Highly recommend

Tony is the best salesman and owner. He carries items that you can't find anywhere else. Great…read morelocation.

Awesome service and amazing pricing! Helped us out and was incredibly thorough and informative…read more They'll also price match anywhere

Very informative, she was pretty cool but MY GOD those prices were insane. Never going back again…read more It's an over saturated market already so you would think prices would be better but no. Single gummies were $10 each. No specials, only discounts when you spend a good amount. Terrible. I also got a hurry up vibe.

Bought a Vapmod battery less than 30 days ago. It never worked. I tried contacting the manufacturer…read moreand got no response. Phone number doesn't work. Email unresponded to. Came back and they said all sales final. No refunds. On the manufacturers website it says take item back to retailer. So SOL on a battery with no use. I understand you buy wholesale but maybe do some due diligence on the products you stock because that's bogus

Great selection: literally thousands of vapes! Extremely friendly staff, helpful and not pushy…read more Good prices too, and sales/promotions.

I would like to give a shout out to the two representatives for assisting me today when I went into…read morethe shop I saw something that I wanted they were able to assist me. They have a great customer service so I just want to give them a quick shout out. Barbie and Cynthia they are the two reps that helped me out.

This is my go-to shop now. So much bigger than the old location! Huge selection, good prices, and…read moreBrandon is always ready to help find your favorite, or make a new suggestion. Try it out!

As someone who enjoys the leaf, upon moving to Dallas 7+ years ago, finding an awesome cigar shop…read morewas a priority for me and Cigar Warehouse quickly became that place. During this time, they relocated from a much smaller location to where they currently reside which has a lot more space. They took advantage of this space and created a huge walk-in humidor along with establishing a couple of lounge areas which included TVs. As with everything else, due to the arrival of covid, they have made a few adjustments to ensure safety. For openers, as per local ordinance and mask is required to enter the store. Both entrances to the walk-in humidor have hand-sanitizer stations with signs requiring the use of the hand-sanitizer before entering the humidor. They are restricting the lounge capacity to allow for physical distancing. The staff here continues to be very knowledgeable when it comes to cigars and the necessary accessories. They are very aware of their inventory and whether a specific item is available. In the event it is unavailable, they will recommend something similar to try. On my most recent visit, I called ahead of time to check on two different cigar labels, one which they had and unfortunately, the other they do not stock (it is a boutique/small batch cigar label which can be difficult to locate). These are interesting time we are currently experiencing and places like this are adjusting as best they can to safely accommodate customers. To assist with this, you can call ahead and place your order which they will have at the counter upon your arrival. Cigar Warehouse continues to be my cigar shop of choice. If you are a #BOTL or #SOTL, I highly recommend checking them out.

The place reminds me of a "hole in the wall" spot that houses secrets treasures. One of those,…read more"don't judge a book by its cover." The store is conveniently located right off of Main Street in downtown Richardson. Hookah machines, hoses, coal... basically all of the essentials needed for a kickback session at home is sold there. The men there are always willing to cut you a deal if you purchase plenty. I've never had a bad experience. They take cash or card. Try the shisha that is homemade! You won't regret it!

Great service and atmosphere. The owner and staff were exceptional. 10/10 experience and would…read morerecommend!!

Best place ever, good service , clean, super nice people. Great…read morediscount........................................

One of the better shops in the area. SteveO was great to work with…read more Would recommend I'll be back