Bought a Smok e cig on June 7th. $70 with juice. It stopped working last night July 9th for no reason at all. Sustained no damage. Will no longer charge. "All sales final" Super BS. read more

Not impressed on the customer service. I went to purchase a menthol vape and it was suggested to buy a spearmint one, and was told that if I didn't like it I could bring it back and get something else. Oh and the vape was $37! Got it home and tried it out and their was a very faint flavor and it seemed not right, I immediately called the store and the young man said that I could bring it back and get something different , but I would have to purchase another flavor and he would give me 10% off.. Sorry but that wasn't What I understood.. so I'll take the blame on that.. so I went back today to get something else and waited for over 35 minutes for the store to open, and it was supposed to open at 11! Needless to say I left and came back when I got off work and the young lady called the manager and he wouldn't even attempt to make it right.. she was going to give me the runaround about it and I told her to just get to the point.. and I'm stuck with a defective $37 vape ! What happened to customer service and wanting returning customers?? Well I won't go back to them for sure!! read more

Bre was very helpful and when I went in to just browse the first think I noticed was very clean and fresh smelling and her cheerful attitude and overall experience was good in the Plano area should stop by. read more

I stopped in here because it's close to my house, and I had a coupon. The first time I visited, the service was pretty good. I got what I asked for, left with a little more than what I'd come for. The second time I showed up was a completely different experience and I'll be shopping elsewhere in the future. I'm not sure if the clerk was just having a bad day, or perhaps was sick, but he was not at all thrilled to be helping me, or the other 2 patrons in the store, out at all. There are a variety of juices, so because I had the coupon (BOGO, on the back of the Kroger receipt) I decided to go for it. $14.99 gets you 30 mL and that's the only size they sell. I got lemon and blueberry and I don't even know how this is possible, but they taste exactly the same. Poor mixing? Poor ingredients? No clue. Ingredients could play a part since the juice from this place inflames my lymph nodes like nothing I've ever used. I also asked for some coils - didn't get the strength I asked for, and by the time I got home I was in such a hurry that I just said eff it and kept them anyways. I gave this place 2 chances, and I really thought it would be my neighborhood vape store, but I'll definitely take my business elsewhere in the future. I would recommend Artisan Vapors or Wickedly Hot Vapors depending on where you are. read more

I haven't been to this location in a long time, but Austin helped me find exactly what I needed and even introduced my fiancé to his new favorite flavor, bird of paradise! Thank you, Austin! read more

Crappy ejuice Gave them a shot twice . Messed up my order both times. Will never go back again read more

Great store and the one in Irving is just as good. Nice staff and the owner is very nice. They always have my Juul pods in stock, which is rare in these parts read more

This place is two minutes from my house and I love it. They have a large selection of juices, all in different sizes from 30, 60, 100+, as well as varying nicotine levels. The two gentlemen who are there whenever I come in the store are always asking how I'm doing and how they can help me, and always have a positive attitude. There have been a few times that they haven't had what I was looking for in stock, but I understand. I would still go here if I moved somewhere else in Plano. read more

The staff at Better Vapors tops all other Vapor Shops! I actually feel like family when I walk in there to get vape juice and accessories. Thank you guys for all you do. Love, Hannah Hanna read more

Ok the ppl are nice but only one has a clue a real nice guy if you look at your bottles they are mount baker vapor so 14.00 for a bottle that's 5.00 on line but on the kool side they mix to order so you can get any pg vg mix and flavor you want now that's kool if you don't mind steeping for 30 days the hardwear is way to costly and is all for the moast part way over priced clones .I think the fact that they sell drug parafanaila is retarted and only makes vapeing more of an outcast noone wants to look at bongs meath pipes and crack stems its a slap in the face to the culture of vapeing and makes vapors be asocaited with drugs but I do enjoy going their and if I'm waiting on an order by mail. I will go in to get that quick bottle retail 1400 dollars isn't bad but steeping sucks also they don't carry any lines of preamium juice and know your stuff because if you don't know a rda from a rsst and you can't build coils don't work at a vape shop. Hey vapors you can get a hicigar kayfun clone on ebay with hole posts it's as nice as authentic and they are only 35 bucks just got mine and couldn't be happier read more

Better Vapors - Plano - Tobacco Shops Near Me - Plano, Texas

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I went to this vapor location today. I was looking for a specific flavor and they didn't have it but that was okay because I found another flavor that I like now (when I went in there I didn't think there could be another flavor that would fill the craving I was having for that other flavor) he was very informative in teaching me how the flavors are made and I'm SO glad I went there. Thank you (I don't know your name) you're awesome read more

I like their concept and variety of flavors, they have over 600 to choose from! Their prices are also good and the location is convenient.

The thing I liked about this store that it was more spacious than some shops, and had a more hip or young vibe to it... god I sound old but the dudes there were helpful and laidback... plenty of e-juice flavors. Had an okay amount of mods and pricing is about average. I'll be coming here to pick up my coils and cartos. read more

I spent a good amount of time here they have very nice customer service they do house liquid and they have a large selection of hardware for all of your Vape needs check them out! read more

Love this vapor shop its in my top favorites the owner is extremely nice and has tons of flavors anybody and everybody who vapes in the dfw and plano area should come give them a visit read more

I have been here before when they first opened. Today I went in to get some juice for my ecig and I was never even greeted,by the teenage boy playing on the computer. I bought my jungle juice and the kid bearly looked away from the computer. I wanted to buy an ecig for a friend but with this kid was obviously not in the mood to answer my questions. I did not feel welcomed I hope the owner goes back to the original employees read more