This was the best adoption experience! You can walk in and feel how much the staff care about those…read morein their care. They have pictures up of who was adopted during the week, and there are so many! We took our beautiful Selena home and even got a book of coupons for supplies! The staff was so sweet even just saying goodbye to her! they had some WiFi issues but it did nothing but make a fun experience joking around with them. Such a great experience an highly recommend if you are looking to adopt!

I loved this petsmart and the Banfield inside! It was my first time bringing my dog in without any…read moreestablished vet care and this was just a quick checkup. The vet made me feel so happy about my pets care and gave me so much info. The vet tech was the kindest and most knowledgeable. She put me at ease with any of my worries and was sooo friendly. They made me feel like a million bucks as well as my pup. I was hesitating over coming to a Banfield because they had bad PR in the past and it seemed to corporate, but this team really met my needs and made me feel good about my dogs care. I will definitely be returning with my little Ziggy. The only thing they could work on is front desk being more welcoming and approachable.

Everyone has been great helping our new pup socialize at camp. He loves his camp days! Special…read moreshout out to Grace for walking us through all of the puppy calming options/recommendations. Thank you for taking the time!

Horrific. The haircut isn't bad but for nearly 100$ I didn't pay for my dog to come back cut up…read more Also did not mention that she cut him until I found it myself Do not go to Kim M if you are getting your dogs hair cut she will filet them. Also this is a picture nearly 1 week after the groom!

Excellent service from the groomers I would recommend a…read morereceptionist. They were packed and the phones were going. PetSmart can afford to treat their employees better. Great job groomers! The five stars is for the groomers

Chai who normally hates baths, and is nervous, came out as happy as a clam! All smiles and smells…read morefantastic. Her nail trims which ive done at home mostly since ive had her, were done and Avery took the time to mention how she slowed the process down for her and did everything on the ground. This was phenomenal level of care!

This review is on the Petshotel. I had my senior dog boarded over the July 4th weekend. I have used…read moreother boarding services. This one seemed typical. I don't think my dog got much attention during her stay. When I called they said she wasn't eating or playing with the other dogs. I realize they had 200 dogs boarded that weekend but wasn't a good experience for us

I was very nervous as place can be hit or miss. Jane was great though! She styled my baby so well,…read morehe was very even and still fluffy. Only complaint is the inner ears were not cut but that is fixable. Highly recommend Jane.

It's a necessary evil I guess - like most big box stores. :) I was a person that always ordered…read moreeverything so going to a store this big was just not something I was that interested in. However, I'm now used to it. Never know what kind of people, animals or situations are going to be going on in there. I expect that now. The cashiers have always been very nice and they do have some pretty sick sales on cat litter and buy 2 get 1 free deals on cat toys and puzzles, etc. which, for me as a cat-sitter is a good deal. I do get seduced by shiny products that don't work out for my cats where I end up spending like $75 and then donating all the cute harnesses/leashes (cats fell out of them), pet t-shirts (not cat-friendly) to ARC like 2 months later...so if I can stick the essentials and ignore any weird people/animals/situations at the store, I am typically a satisfied customer. Oh, I can never sign in to the app AT the register. I have to go to the browser while in store and sometimes that doesn't work either. I would love to see more cat-friendly cat harnesses/leashes, costumes, and seasonally themed cat-toys and modern cat-furniture and letterbox enclosures! They don't carry my Fussie Cat brand there that my cats eat, but I am addicted to their Exquisicat (Petsmart brand only) pine litter pellets because they are such a great deal!!!

This is regarding my 04/25/2026 visit to PetSmart in Glendale CO…read more I have been taking my dogs to get groomed there for years. On 09/04/2025 I had in-home euthanasia for my beautiful Bella who I rescued at age 2. She was 21 when she crossed the Rainbow Bridge. I still cry every day as she was just the most unique out of all of the 8 cocker spaniels I had rescued. She had extremely expressive eyes and truly was my best friend. Since 09/05 I have looked online almost daily at the websites to find a rescue dog. I REALLY wanted another female cocker spaniel since my other dog Barkley was used to Bella. Barkley was my youngest rescue at 8 weeks. He is now 13 so spent his entire life minus that 8 weeks with Bella. He is experiencing her loss as much as I am. Luckily I stumbled upon Trevor's Animal Rescue website. They are a local rescue in Parker Colorado. Stephanie who runs the organization is in contact with 15 shelters across the U.S. who contact her when a dog is on the euthanasia list. Miller was in Arkansas. His owner died. A relative took Miller to a kill shelter. He is only 5 years old. Stephanie arranged for his transport to CO. She arranged for a vet visit who did bloodwork and took care of all of his vaccinations. There is no physical shelter for Trevor's Animal Rescue. Stephanie finds dogs and cats foster homes. Miller was at a foster home...whoever they are God Bless them for taking him in. Although Miller is a male, he and Barkley are doing okay. I am sure they will become best friends in the future. I very recently learned about a grooming option that PetSmart offers which is an "express" appointment. Typically when Barkley gets groomed he is there about 3 hours. The express option puts your dog with a groomer who has ONLY YOUR DOG to take care of at your appointment time. I chose this option for Miller since he has been in too many crates/kennels already. Miller had the works done...ears, teeth, anal gland expression, etc. I asked Shelli to call me 30 minutes before he was finished so I could be there for sure when he was done to get him outside to go potty. I asked her to put his ticket with the cashier upfront so I could pay before getting him to save anxiety. My appointment was at 7 a.m. The store doesn't open until 9 a.m. I did receive a call about 8:15 that he would be ready in 30 minutes. When I arrived, Miller was sitting in Shelli's lap. She was petting him, and he was super calm!! Please know that Miller screams every time I leave the house. He is so afraid of being deserted again. When I dropped Miller off I had handed a note to Shelli that he has separation anxiety. I learned from CHAT GPT to be as calm as possible and don't get emotional when I drop him off and then walk out, don't look back at Miller, etc. It all worked SO WELL! I highly recommend Shelli @ PetSmart Glendale. I will be scheduling express appointment for Barkley when he is due for grooming for sure. It only costs $15 more for express and cuts 1.5 hours off your dog's visit!! It is a special service so be sure to book way ahead! Missy Santasiero

My mom's dog Angel just suffered a major cut on his left paw from whatever instruments are used in…read morethe grooming process here. They had the in house petsmart vet Dr spend an extra 2 hours doing the patchwork and wrapping the dog's leg up. The entire "service" was free but this is the last time we will do business here. Terrible, horrible experience for us and the injured pet.

I am a disabled person on low income. I had my dog with the Banfield hospital inside pets mart. I…read moretried to cancel my subscription with them today 02/03/25 and they told me i can't cancel until May 2025. I can't afford the payment of $62 a month. There is 3 months before may equivalent of $185. BANFIELD ARE THIEVES

I really liked how this store takes care of their bettas. they can't change that they sell them in…read morecups, but they've added plants inside the cups for the betta's enrichment and have an example 5 gallon tank (with happy betta inside) on the shelf. Their bettas aren't perfect, but are much healthier than other pet stores I've been to.

Got charged 400+ dollars for 3 nights of boarding, and grooming, and I can tell they did absolutely…read moreno grooming. When I picked her up the stench of urine was overpowering. I wouldn't trust them with a fish, much less a dog. Very little faith that they're actually caring for these animals.

4 hours for a grooming appts is way too long. What's the point of making an appt if that's how long…read moreit's gona take anyways just for a bath, haircut and nail trim?

I went to the one off county line and university and this guy I think his name was diantie was the…read morenicest guy I have ever met 5 star customer service

Unfortunately, every time I go to this PetSmart, there seems to be some types of issues with the…read morestaff and the customers. This evening I noticed one of the employees that I've had difficulty dealing with (I know his name which is Sam) having a disgruntled discussion with a customer. Although the customer was a bit loud, I could hear her saying that the product she had ordered previously were all expired and to be honest if that happened to me and they were medications I would be very upset as well as this could affect the health of your pets. The employee named Sam,as well as the manager, who appeared quite disheveled, appeared to be taking out their anger at the customer because she wanted them to take accountability, but it appeared they did not care. I didn't hear the entire conversation but left the store as I have also had the same issues at this store. I no longer purchase online as things are always missing or something is wrong with the item. I normally don't leave reviews, but I am tired of being treated as this other older woman has been treated. Workers at the store never seem to care anymore. Customers are never treated with respect.

Do not take your dogs here for grooming! The gentleman that did such an amazing job, no longer work…read morethere. The people grooming the dogs now did an awful job on my inlaws dogs. I do not recommend taking your dog in if it is a dog with hair not fur. Such as a poodle, cavachon, schnauzer so forth. So disappointing.

They got us in on short notice and Ashley did a Fantastic job on my two mini Aussies! Perfect hair…read morecut and they look adorable! They communicated well in scheduling the appointment and letting me know pick up time. Reasonably priced too!

We have taken our dog to doggy daycare three times and it has been such a great experience. The…read morestaff already knows her and loves her. There are cameras so you can peek in and see how your dog is doing. We could not be more happy with their daycare!