Mona and her crew have helped me several times with the organizing and selling items from a house I purchased. She doesn't just do cleanouts, if you need help organizing your garage or your house or help with Aesthetics this is the place everybody calls. Too bad just the negative reviewers review. read more

At least a few of recent auction items I was interested in had incorrect, misleading descriptions. The item I did purchased was described incorrectly, in my favor. This is not only an issue for TDTD, I see it more and more frequently with other on-line auctioneers as well. Don't be afraid to ask questions. read more

Won three items from an estate auction. I won the items for very little money. The antique planter I won was the main reason I was driving two hours both ways to go pick up. I get to the house and it's very chaotic, no signs or directions just people entering and exiting this house who probably shouldn't be. No one standing at the front to greet people. Finally found someone to help me only to find out they did not have my planter. I was told it was likely that "a crazy hoarder lady" who was there earlier likely stole it. I was beyond furious. I drove two hours and wasted a tank of gas then had to drive another two hours home. Then the employee had the nerve to suggest I drive to this crazy lady house who stole my planter and try to get it back! I asked her how someone was able to enter the home take what didn't belong to them. It was obvious they were just letting people into the house and no one was managing item pick ups in an orderly process that one might expect. Imagine trusting these people when they are just letting random people unsupervised into the home. I was told I would just be reimbursed if they couldn't find it. If I did find it, they wanted me to drive back down to get it (another 4 hrs driving and a tank of gas) because "it would cost a fortune to ship it". After I explained I would not be taking another day off work, driving another 4 hours to pick up a planter she agreed she would ship it if they found it. Well as you can imagine she just reimbursed me the $11 and call it a day. Absolutely disgusted with these people! Unprofessional, untrustworthy and incompetent. I wouldn't suggest trusting them to manage estates or anything else! read more

My mom recently was moving apartments and is unable to do much physically due to her age and physical mobility/health. To Do Ta Done sounded like the perfect company to help her with this daunting task. Little did we know, working with this company would cause more stress than we could have ever imagined. We were told people would come, organize, pack, move, and unpack. Incredible, right? Wrong. Not only did they cancel without telling us the first day, but they came in everyday after that asking "what are we supposed to be doing?" ("professional" my ass). They left my mother with still packed boxes littering the house, a computer without a mouse or a charger (because they can't find them anymore), and a $7,000 bill for four days of work. An employee attempted to steal money from my mom, and Mona was even professional enough to personally call my mom to scream at her (huh?). Mona calls herself a business owner but that's a sad and pathetic title for what this is. read more

To Do Ta Done - Boxes were left unpacked even though their business model is packing and unpacking. - Personal Assistants Near Me - Salem, Massachusetts

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Terrible experience with this company. The lady that runs it is hyperactive and unreliable. Further she subcontracts a lot of the work out to unsavory individuals who don't wear masks (even-though we're in a pandemic) and are rude. The fees for this company are ridiculously high on top it. They get a cut of the proceeds plus an hourly rate for organizing and throwing stuff out. Stay as far away from this place as possible - nothing good will come from hiring these guys. read more

Mona Hersey is awesome and incredible ~ !! This review is 2-3 years long overdue. My Mother's sister, my Aunt, had passed away a few years prior, and we had her house occupied (rented out) to another family member of ours while deciding what to do with the house and heirlooms, as we live 8 hours away, and my Aunt had a lot of sentimental family heirlooms and many other items packed throughout the house, that needed to be thoroughly sorted out. My Aunt Maureen was wonderful longtime Resident of this charming town Marblehead. My mother and I needed a lot of help in packing up everything, and then staging, and selling the house. Mona is so gracious, kind, compassionate and accommodating. We came from DC to Marblehead for about 3 days, and in that time frame Mona & her crews came out and packed up the whole house, and also she recommended her other crew that was able to pack up and ship all of my Aunt's delicate heirloom furniture and items to my Mom in DC, and also safely packed up a rented SUV full of items carefully wrapped and packaged for the trek back to DC. Mona and her crews all really know how to take care of people. I wholeheartedly recommend her and her business. I had saved her business card, and I was recently going through old kept business cards, and I need to express my sincerest gratitude for all of the empathy and professionalism she exhibited. Mona delivers a lot of valuable services that make all the difference in the world, and my Mother was very,very pleased with Mona's & To Do ! Ta Done's pricing structure, which was very,very fair & reasonable. You get a lot for the prices she charges, and her crews are very pleasant and seem to be very happy doing their job, and helping people organize their homes, which is very hard to do, after a loved one passes away. Our Realtor in Marblehead recommended Mona & To Do, Ta Done, and I very grateful that he did. She made the packing up, the estate sale, and the furniture delivery of heirlooms to DC extremely seamless. If she was located in DC, I would use her services as much as possible. Marblehead and the Boston surrounding area of Massachusetts is lucky to have her. I am most grateful and highly recommend Mona & her nice business, Ta Do! Ta Done! read more