Price just goes up and up. When you cancel they don't refund unused time. When you talk to staff…read morethey say it just corporate that sets pricing and regulations. They say there is nothing they can do and don't seem to care one way or the other. Stay away and never set foot in this place.

BE WARNED about prices nearly doubling on you after a few months. They lure you in with a decent…read moreprice and will absolutely increase your rate after a few months. If you stay even longer it will go up again! It is common practice here. I have been in and out of this facility over the last 5 years. They do not care about you. Just their profits. The parking lot where I kept my boat is not nearly full and there is a good reason why. BE WARNED!!!! I contacted customer service and they lowered my rate by $6!!! Thanks soo much!! They will throw you a bone to appease you. If you stay, you will be subject to future rate increases. Check the reviews on Google. They DO NOT allow you to post reviews on their website directly. They only show you the 5 star reviews. Shady business practices. They do not treat loyal paying customers with any respect what so ever.

Fantastic Manager Michael, took time to show the facilities and the operations…read more Great sense of humor.

I will absolutely say that the facility is nice, clean and easy to manage. However, I give caution…read moreto anyone that is looking for a unit because they have raised my rate 3 times in one-year. I have a 10x10 unit and the cost continues to go up by $30 or so every few months. I am now at a point where it's not worth it any longer and will be looking for something different. I am not looking forward to moving all of my stuff but I know other facilities don't bring you in at one price and raise your rates every few months. Just be aware before you use.

BE AWARE!!! Upon reading the other reviews it's obvious that this company runs a scam. After my…read moremove I received a random charge of $200 on my credit card. When I called to ask about this they told me there was a problem with their system and refunded me. This to me sounds like fraud especially since another reviewer claimed the same thing happened to them. My move was disastrous. One mover was smoking weed, not packing furniture right, leaving pieces left and right. The movers lost all the hardware for my bed frame and I was left with a pile of useless junk. They dented the walls, ceilings, scratched the hardwood floors, and ruined everything single piece of furniture. They also sat around for an extra 2.5 hours after the move was over so that they could charge for overtime. The movers told me that I could just file a claim for the damages and I would get reimbursed. After their 90 day wait period for claims turn around, I was denied of everything. Their quote is also a complete lie. There were multiple fees that were left out of the initial quote, making their final charge 3x more than what I was quoted. Do yourself a favor and go with another company. Edit: The company owner's pitiful response to this post is their way of pretending they care about customer service. Multiple emails and phone calls have been made since with no response from this company. They DO NOT care about their customers experience, only want your money. STAY AWAY. It has been 5 months since my move and issues still never resolved, they've disappeared and ignored me since getting their money.

Beyond a failure with more lies from beginning to end. Lie…read more#1 Climate controlled and clean. Your belongings are housed in a open air warehouse (old factory site) hot and humid in summer, freezing cold in winter. Also better hope the crate above yours has no liquids in it. They are stacked sky high one atop another. Lie#2 the extra money you pay to have them load your belongings does NOT make them liable for any damage incurred per their claims dept Lie #3 any insurance purchased through them covers NOTHING!!!!! Its just a money grab. Lie # 4 paying to have them unload your belongings does not mean they are liable either. They liaded my computer atop a pile of other boxes and then had it drop to the ground by accident and somehow they are not responsible for replacing or repairing it! Over 5000 dollars of damage incurred and their claims dept disavows all liability to replace or repair any damaged items. Seriously considering a lawyer! What a bunch of lying thieves!

First, the staff is rude and not very friendly. Gate is always unlocked and not secure. Rates are…read moreincreased every few months. Found much lower prices and better facilities in the area.

Crystal was very helpful associate at your facility.and very knowledgeable of the products you have…read moreshe is a great asset.for your company she's very polite and helpful with my need for a storage unit I will tell my friends and family about the great experience I had with your associate crystal at your facility she did a great job to help me with my needs greeting me with a beautiful smile and great personality she's a plus for your company

Huge self storage in West Bethlehem just off 8th avenue exit (route 378) tucked behind Nitschmann…read moremiddle school. Dozens of units from small to huge available to rent. Security is tight with 24 hour cameras and desk clerks who ID everyone in a party at the entrance. Be sure to list everyone possible that is allowed access or they will be denied. It's a condo for storage!

Marge closed early today during day lights savings time. Which I did not realize it was daylights…read moresavings and that the clocks had changed. I arrived at what I thought was 3pm but it turned out it was 3:58 when I pulled into the parking lot. We rang the bell and there was no answer. Then Marge the thin older woman with short gray hair and glasses told my family member she closed 15 minutes early. She would not let us in and then said she was with a customer and shut the door in my families face. When I went up to speak to her and ask her why she wouldn't let us in I couldn't hear her because she didn't even have the curtesy to open the door. Instead she kept the door closed and kept speaking which was inaudible to me. Then she put four fingers up to which I put up 3. Then I thought I heard her say do you want me to call the police?Then she brought out her phone That showed 4:01. She then proceeded talking to her supposed customer, who I have seen previously picking her up and dropping her off. I left and parked at the corner to decipher what to do after a two hour drive there. I was looking up laundromats nearby when thought to look and see the times posted because I thought they changed them. When I noticed it was 4:30, Marge would not allow me to unload my items which would have taken 15 minutes but she had no problem with the woman dropping her off and picking her up being there until 4:30 and after. I parked in the parking lot to call the owner and speak to her about the way I was treated and ended up leaving a message.As I was passing down towards the laundromat a police car headed down towards the storage facility. Marge indeed called the police on me for trying to go to my storage while being ethnic and dark skinned. Paying $120 dollars in cash the day prior. Adding to my payment thus far of $5000 almost for the last three almost four years. This woman pulled a epic racist card and called the police on me. So after having been at my storage about five times in three almost four years and almost $5000 dollars this is how I was treated by Marge. I would love a response from the owner on how my money is good enough to take but my presence in their parking lot while using my gps isn't. I've never had an issue at this storage place and I was absolutely stunned and disgusted by this woman's behavior. Which was uncalled for racist and ignorant.

I would recommend Rising Star to anyone seeking professional movers. Moving is a stressful…read moresituation. I was able to submit a quote; which was emailed back to me within 24 hours, with competitive pricing. The owner indicated he would participate in this move himself, to ensure a stress free move. They arrived on time, very courteous and organized my belongings while traveling two hours away to ensure my smooth transition. I preferred organizing my items once they delivered everything; but they were very detailed making sure all items were in tact- especially my light colored furniture. No scratches or damages which is hard to come by when moving. Thanks for making my move so easy!

Worst moving company ever!!!! Do not use!…read moreLazy,slow,jacked up the price at the end!!!!