I have used EZ Storage in Warrington PA for several years. Highly recommended for anyone needing…read moresome storage space. They have various size storage units at reasonable rates. The staff is always helpful and very friendly. The entire building is always kept very clean. I would definitely use EZ Storage again.

I needed a storage unit for a few months for some garage kept items, like a snowblower, a pair of…read moretires, a few empty coolers etc. I got a mailer at home with all the wonderful features included: a reasonable monthly fee, no long term contract, video surveillance, free move-in truck, month to month. The place is spotless and new. Front desk personal were helpful, gave me the tour and quoted me a monthly price. As I'm about to sign, they tell me that my first payment is due now and its about 3 times the monthly price. SCREECH to a halt. Pro-rated rest of this month, second month, service fee. What about the free-month? That's the third month. What? Where does it say that? Nowhere exactly, but that's included deep in the "some restrictions may apply" language around page 17 on the the little credit card pad. I say, "Never Mind". They say, "What?" Yup, cancel it. Call it off. They offer to give me second month free. I repeat, they offer it. I agree, so now we're down to pro-rated one month and next month free, plus service fee. I put my stuff on a cart, take it up the elevator, load. Low and behold, I get an e-mail survey and respond that I think their "one month free" deal is deceptive. I get a personal call from a director level person who advises me that I'm not welcome. After my "free month", come get your stuff. I call to come get my stuff and they inform me that access by drive-in is limited to certain hours on Saturday and that elevator is not useable. (This is a brand new facility) They don't actually say this, they say something like, "Foot Traffic Only", which I asked them to clarify. So, I said, I have to bring my snowblower down three flights of stairs? They got mad when I said I'd put it on one of their carts and push it down the three flights unattended. It will be much easier to roll the tires down. I hung up on them. Going to get my stuff a week early. I can safely say that their biggest selling point is "We won't raise your prices every 3 months like Public Storage". PS: I wonder how many patrons fell down on their super slick drive-in coating. Maybe that's what they're repairing. I don't know.

I have used ESS for the last 3 years for storing/shifting aging parents' belongings. The facility…read moreis secure, clean, and well-organized. Carts are always available, and the property, both inside and out, is properly maintained. As furnishings have come and gone, sold and donated, I have changed units numerous times. Fortunately, the manager Kyle has assisted greatly and reduced my stress levels immensely. He has made sure that my various units are clean with smooth/ functional roll-up doors. I don't get any "upsell" bs, and the advertised climate-controlled environment is accurate- storage with no musty smell. I've seen the manager checking temps, humidity and even cleaning the bathroom (hey, it's come in handy a few times). Yes, storage can be expensive but necessary for me; I'm pleased that at least my stuff is safe and accessible in a well-managed facility.

Awesome facility, it's clean, high security with cameras and an access gate, the staff is super…read morefriendly and helpfull. Puck was working the front desk, he was very professional and helped me find the right unit for me :) thanks Puck!

We moved on 12/27 from Bucks County to Greenville County South Carolina. This company delivered on…read moreeverything they said they would do. They packed our stuff like it was the art work in the Louvre Museum. You get what you pay for with this company and they were not anymore expensive than other companies that bid our move. We would absolutely use them for our next move and would recommend them to anyone that wants their possessions moved and not broken or lost during a move.

Tommy, johnny, gary and jesse! what a crew!! attention to detail...careful and…read moreexperienced...even my dog loved them! I cannot recommend this company highly enough! family owned and run...and the crew felt like part of the family! my artist designed hand painted furniture, grandfather clock etc all treated as if it were their own! efficient and kind!

The College Butler (TCB) provided great service at a great price. I contacted other movers and…read morethey were more expensive, and I was not confident that the others movers would do a good job. TCB's owner was very responsive and friendly and evoked confidence that the movers would do a great job.

Tim and The College Butler saved the day for us today! Tim answered my frantic call and quickly…read morearranged for his movers to meet us in my UPENN freshman's dorm when the other company (Storage Scholars) wasn't going to make it during the confirmed time frame we had booked. Storage Scholars actually asked if we could have a friend who could be our "proxy" for the move out! We live across the country and had a flight to catch, so this was completely unacceptable to us. We were looking for a seamless, smooth, and efficient move-out and that's exactly what TIM and College Butler gave us. The crew who came to the dorm were friendly and super hard workers. They got everything moved out quickly and easily. We are so grateful and now customers for life. Thank you College Butler and Tim!

Huge self storage in West Bethlehem just off 8th avenue exit (route 378) tucked behind Nitschmann…read moremiddle school. Dozens of units from small to huge available to rent. Security is tight with 24 hour cameras and desk clerks who ID everyone in a party at the entrance. Be sure to list everyone possible that is allowed access or they will be denied. It's a condo for storage!

Marge closed early today during day lights savings time. Which I did not realize it was daylights…read moresavings and that the clocks had changed. I arrived at what I thought was 3pm but it turned out it was 3:58 when I pulled into the parking lot. We rang the bell and there was no answer. Then Marge the thin older woman with short gray hair and glasses told my family member she closed 15 minutes early. She would not let us in and then said she was with a customer and shut the door in my families face. When I went up to speak to her and ask her why she wouldn't let us in I couldn't hear her because she didn't even have the curtesy to open the door. Instead she kept the door closed and kept speaking which was inaudible to me. Then she put four fingers up to which I put up 3. Then I thought I heard her say do you want me to call the police?Then she brought out her phone That showed 4:01. She then proceeded talking to her supposed customer, who I have seen previously picking her up and dropping her off. I left and parked at the corner to decipher what to do after a two hour drive there. I was looking up laundromats nearby when thought to look and see the times posted because I thought they changed them. When I noticed it was 4:30, Marge would not allow me to unload my items which would have taken 15 minutes but she had no problem with the woman dropping her off and picking her up being there until 4:30 and after. I parked in the parking lot to call the owner and speak to her about the way I was treated and ended up leaving a message.As I was passing down towards the laundromat a police car headed down towards the storage facility. Marge indeed called the police on me for trying to go to my storage while being ethnic and dark skinned. Paying $120 dollars in cash the day prior. Adding to my payment thus far of $5000 almost for the last three almost four years. This woman pulled a epic racist card and called the police on me. So after having been at my storage about five times in three almost four years and almost $5000 dollars this is how I was treated by Marge. I would love a response from the owner on how my money is good enough to take but my presence in their parking lot while using my gps isn't. I've never had an issue at this storage place and I was absolutely stunned and disgusted by this woman's behavior. Which was uncalled for racist and ignorant.

AVOID AT ALL COSTS!!!!!…read more Our family hired Mooney's for a ~5 mile move and nearly every piece of furniture sustained moderate to significant damage. Almost all of our furniture is destroyed - thousands of dollars in damage - but even more troubling is Steve's nonchalant dismissal of our concerns. Despite seeing the same pictures attached to this review, Steve defended his team's work - calling it "standard" - and offered an insulting $500 to compensate for the damage. Steve will respond to this review with the same out-of-touch canned response about not purchasing additional insurance, as if that gives his company some sort of license to be careless and negligent with other people's property. Moving is stressful - as Steve so patronizingly reminded us in response to the pictures we sent (!!!) - so save yourself the added hassle and headache of incurring thousands of dollars in property damage and use a different service.

I had several large tubs filled with decorations for all holidays. They stored my things overnight…read more One of the tubs apparently broke . It was one of my Halloween tubs. The broken tub was delivered but my things never arrived. All I got when I called was I'm sorry. Not good enough! I was going to go through them and give some things to family! There were things I truly loved that never arrived