Great service and quality. Great price vs other quotes I received. Very punctual and got the job…read moredone quickly! (Less than a hour) Mobile service also a huge plus.

I came in to fix my rear door window it wasn't going up . I spoke to a young man who I believe was…read morethe owner . He was very professional , great customer service , great pricing and didn't take long to get the work done. I am very satisfied with my results and will be coming to him again if I have any other window problems.

I recently needed a windshield replacement for my 2015 Nissan Rogue after a rock chip quickly…read morespread into a crack well over six inches long. The crack continued growing throughout the day, making replacement unavoidable. I shopped around and received quotes from several companies: +Pulidos Auto Glass: $427.59 +Apple Glass Company: $429.93 +Safelite AutoGlass: $496.54 I ultimately chose Pulidos Auto Glass, and I'm glad I did. They were able to install my new windshield the very next day at the best price. Before scheduling, I asked John Pulido a long list of questions about the windshield manufacturer, DOT certification, acoustic glass, molding, warranty, mobile service, and installation details. Instead of giving vague answers, he answered everything directly and professionally. He even checked my VIN before discussing specifications and confirmed my Rogue required an acoustic windshield. John explained that the replacement glass could come from manufacturers such as Pilkington, PGW, Fuyao, or AGC. After verifying my vehicle, he confirmed he would be installing a Pilkington acoustic windshield, which I was very happy to hear. The installation was performed at my home, which made the entire process incredibly convenient. My appointment was scheduled for 12:00 PM, and John actually arrived slightly early. The installation moved quickly and efficiently, and by 12:37 PM he was already calling me to let me know the work was completed. The new windshield included: +Pilkington acoustic glass +DOT-certified construction +Solar band +New molding +Mobile installation +Labor warranty John took care to protect the vehicle's interior and dashboard during the installation and cleaned up everything afterward. There was no mess left behind. He also explained the curing process clearly, including leaving the tape on the windshield for 24 hours before removing it. Most importantly, the finished product has been excellent. There have been no leaks, rattles, wind noise, or any other issues since the replacement. Overall, Pulidos Auto Glass delivered exactly what I was looking for: quality glass, knowledgeable service, mobile convenience, excellent communication, and a fair price. I saved money compared to both Apple Glass and Safelite while receiving a high-quality Pilkington acoustic windshield installed at my home. If you need a windshield replacement in Houston, I would absolutely recommend John Pulido and Pulidos Auto Glass.

Had a great experience getting my windshield replaced! I placed an appointment on Saturday morning,…read moreand he was at my home within 3 hours with the new windshield ready to go. He got everything done end to end in about 45 minutes and did a really clean job. He even went out to buy primer and double-sided tape for my dash cam and made sure everything was fixed back perfectly. Really appreciate the quick service, attention to detail, and the extra effort. Would definitely recommend!

Summary: An honest company that exceeds in customer service!…read more I had the opportunity to talk with Megan this morning. She was friendly, knowledgeable, and courteous. She took the time to fully explain the process, and cost, all while NOT pressuring me into anything. She explained the differences of the glasses they used, in order to give me, the customer, options. I was extremely pleased with the demeanor in which she conducted herself. The customer service she displayed deserved to be recognized. I wish them the best! The 5 Star reviews definitely speak volumes for how they conduct themselves.

The windshield of my 2012 Toyota Sienna developed a crack from a rock impact, and it started to…read morespread. After checking online reviews for auto glass replacement services in the Katy area, I found Texas Master Auto Glass. I contacted them through Yelp, and they responded promptly. After reviewing several quotes, I chose Texas Master Auto Glass--even though they weren't the cheapest--because of their outstanding reviews and professionalism. Meghan did an excellent job handling communication throughout the entire process. From gathering information, providing a quote, and scheduling (and rescheduling) the appointment, to sending reminders and managing payment--she kept everything clear and organized. Her attention to detail made the whole process easy and predictable. The technicians were professional, efficient, and friendly. It was clear they had replaced countless windshields and knew exactly what they were doing. Overall, I'm really glad I found this hidden gem in the Katy area. The experience was smooth, stress-free, and exceeded my expectations. Highly recommended!

I discovered 2 windows smashed at 9am, called and received a quote over the phone, brought in my…read morecar at 10am, and received a call that it was ready for pickup before 12pm! ALL SAME DAY without an appointment (besides giving a rough ETA when I'd arrive in the same phone call of which I asked for a quote initially). While cost might vary by vehicle's make, model, and year, I paid $139 per window + tax, which I found to be extremely competitive pricing especially given the speed of their work and friendly customer service. I was pleasantly described to receive a clean car without clutter or glass shards upon retrieving my car. If you don't have a ride to pick you up and drop you off, there's a waiting room with comfortable couches and a water station inside. I wouldn't wish car repairs upon anyone, but if you were to need them on the Midtown area, I'd recommend you come here!

THE REAL MVPs!!!! I…read morehad to get my window replaced after getting off of work from working OT. They were able to take care of me and I was very pleased. It was quick and they were very friendly. Now that's customer service because they took care of me in a time of need and the price was very reasonable. Now I know who to go to and where to send people. Thank you sooo very much for helping me. I WILL BE BACK!!! Whenever needed

Sean and his crew took great care of me. My truck got broken into earlier in the day. I made a call…read moreto them and we set up a meet up and they replaced my window and cleaned my truck. Highly recommended. Took less than an hour.

Way too expensive quote. I was asking for a quote on one window only, but the quoted price was more…read morein line with what it should cost for all four windows. I thought it must be a mistake, but turns out to be their actual quote for one window.

Walked in early Saturday morning. They had to order the window. Came back at 1:00. Quickly done at…read morehalf the price of the big boy. Great customer service. Highly recommend.

First and foremost Charles is an absolute professional and a great business owner. Also he is a…read moreformer veteran that has worked with the Armed Forces. I love supporting anyone that has worked with the military and Charles is an absolute great man. I really enjoyed talking with him while I waited on my window to get fixed. Safelite Tx me it would take 3 weeks. I couldn't wait that long so I was lucky enough to find Charles at auto glass maxx. Charles and his crew are absolutely the best. They took care of me so quick. He had the glass the same day for me installed all within about an hour. Safe flight was telling me three weeks. Charles got this done in less than an hour. His pricing is very good, his team does great work. They have a ton of experience. I will forever come back to AutoGlass max for any type of glass, tent, And all the other services these guys offer. It's really nice to see a business owner like Charles. He is what you ca the American dream! He is a great person providing a great service at a very fair price. If you need rock chip, new windows, tiny etc come see Charles and his team. You will will be taken very good care of. Also, it'Sal always great to support anyone who is military or worked with our military. This will be my forever go to spot for anything glass, tint are car related. Great job Charles! And auto maxx glass team! If you want real good personal service come see Charles! 5 stars all the way around! Absolutely professional and great! So glad I found his company.

Been going here for years. Nima and his family will always give the best service, at the best…read moreprices. It's the only place I trust.

I have no doubt this business, Ryan Automotive, has done good work on people's vehicles in the…read morepast. Judging from the reviews, most people seem satisfied with services rendered. However, in my opinion, from the standpoint of someone garnering quotes for a future mirror replacement, the receptionist or customer service associate who answered the phone did not have a good enough concept of (potential) customer relations. After a truly harrowing, somewhat traumatizing freeway experience, I thought the person answering the phone would at least have some kind of empathy or even just a professional, friendly tone. My initial request to speak to a mechanic or service advisor was ignored. Anyways, I volunteered info about the make, model, year and color of the car, but she only seemed interested in the VIN number, which I provided. Any other place asks for all of this info. She actually said I read the VIN number too fast at the end of my reading of it, which makes no sense as I never read numbers that fast out of courtesy. I even took the extra step of making sure she got the letters correctly, but, again, she did not appreciate that. Instead, she rather unprofessionally and abruptly ended the entire call. I've never had this kind of low vibration, low intelligence customer service from any auto-related business. So, I called back and left a message thinking perhaps the owner would contact me either the same day or the next, to no avail. Every other business I have contacted, from dealerships to independent repair and body shops, have had much more impressive and professional communications.

Back cabin glass on my truck shattered. Looked around, found this place close by. Called them, next…read moreday in the morning I parked the truck in their lot, handed them the keys. In the afternoon I called back asking if the job was done, they said yes, and they did their job perfectly. All for 300$. The only issue I had with this place was I had to call to know if the job was done. Besides that, it's a good place.

Horrible service. Highly DO NOT recommend. Went to get my winshield replaced and calibrated and…read morewas told they would provide this service and it will be same winshield that I currently have I was called when it was ready to be picked it and was told the winshield was replaced but they were not able to calibrate. I was Highly upset because this is a safety issue. I did not get service I was guaranteed and now have to go spend lots more money to have it done correctly. This it Tower Oaks location. Staff did not even apologize and are very UNPROFESSIONAL!