The girl that helped me (can't recall her name) she was very knowledgeable. I asked for a product…read moreand she immediately took me to it without even trying to upsell me. Then we had a little chat about coffee and it was very refreshing. I hope I don't need anything (medical related) but if I do I will go back there and if someone ask me I will point them there.

Ordered and still haven't gotten it yet I ordered it on 9/26/25 and I still haven't received it yet…read moreyes I'm pissed

Great people. This is our go to supplier. They support what…read morethey sell, and know their products.

The people who work at this CVI are so so helpful. My husband recently had his hip replacement…read moresurgery. I needed bathing supplies, most importantly to give him a shower. The staff showed me several options. I had to be sure it would fit in the shower area. They were so helpful and we chose the perfect bench seat. It has worked out nicely. It's very light material, but rated for 300lbs, and comes apart easily. I'm able to manage it myself. We also purchased a bedside toilet. It ended up that my husband didn't need this, but returns are so easy. We never used it, and I kept the original receipt. The saleswoman helped me out to the car with my purchase in the rain. She had a huge umbrella. She was so supportive and very kind. I highly recommend this business.

Love this pharmacy. It's so refreshing to deal with a local, small pharmacy. You call and…read moreimmediately are speaking with an actual human and it's trivial to talk to the pharmacist or get issues resolved. Dramatically better experience than trying to deal with CVS or Walgreens.

I've used them for my pet meds; consistently slow. So slow each month I asked for a three-month…read morerefill so I didn't have to deal with them regularly. Then I unfortunately needed my own compounded prescription and had nothing but problems. Never ready when promised, don't call you when it is ready, discusses something with you as if you've had this conversation before (we didn't). Will not use them again. If you have to go here, be warned you're in for a rude and slow response.

I have been looking for a good place to buy replacement bulbs for my aquarium and found…read moreSOSlightbulbs Their website is easy to use and with the lowest price on the internet, I'm a customer for life!!!. Placed my order on a Tuesday and had it in 4 days. I Switched over from the Ushio 14K and I can't believe how much more color and growth I see from my SPS. I'm very happy with SOSlightbulbs and will order again. I highly recommend this company. Oh and one more thing if you spend over 150.00 dollars you get free shipping!!! Watch for different aquarium forums and sometimes that post a free shipping code for all aquarium orders.

From the owner: SOScleanroom.com is an award winning distributor of cleanroom supplies, technical lighting, and…read moremicroscopy.

Perfect from start to finish. Needed to rent a hospital bed for what I thought would be 6 weeks,…read moreturned out to be 4 weeks and they refunded me for the last two weeks. Told me my delivery date and that Gabriel would call when 30 mins out. He arrived on time, set the bed up, made sure it worked, when I was done he picked it up on time and thanked me for my business. Hopefully I won't need this service again but if I do, I know who to call.

I have had semi-electric hospital beds in my home for decades. (Medicare doesn't provide fully…read moreelectric hospital beds.) The current bed's control began to fail, leaving the occupant in the same position for many hours. Medicare could not tell us if the bed was five years old or not; a DME (durable medical equipment) provider of Medicare beds would have to do that. We were in need of a specific feature on a bed made by Drive Medical. Years ago, such beds had a mechanical way to manually change the position of a home care hospital bed in case the power goes out. But no more! Most beds now have a 9-volt battery installed inside the motor housing or some equally inaccessible location, particularly for the occupant of the bed, and particularly if the room is dark because the power is out! What are these manufacturers thinking!? While the Drive battery is now in the bed's hand control, be aware that its sole purpose is to provide enough power just to let the bed down to the flat position! At least the occupant (if a spare battery is within reach) or care partner can change the battery easily. We change the battery every 6 months, with the time change, when we also change the smoke alarm batteries. We also keep a few spare 9-volts in the refrigerator; if there is a small refrigerator in the occupant's bedroom for medications, ice, food, or drinks, that's an ideal place for batteries. We have never experimented with them to see if the knees can be raised/lowered or the head raised once it is down with the power out. A to Z Medical Equipment and Supplies was, thankfully, the first and only company I called. They confirmed that they carried Drive Medical beds with the backup battery in the hand control. Getting replacement equipment from Medicare has become a process. Our home care physician had to visit in person to confirm that the bed was indeed faulty. A to Z Medical was able to determine when the bed had been delivered--4 years and 11 months ago! I panicked, but only for a moment. Given the circumstances, A to Z would deliver a new bed the next day and bill Medicare later. In fact, the bed and the doctor arrived at the same time. There was one problem which I might have foreseen and now you might, too, if you need a replacement bed. The single driver was shown the location of the broken bed and asked me if I had someone who could disassemble the bed: he was expecting a space where he could place the new bed, not this. I called one of our attendants, who was in the middle of getting new glasses. He dropped everything and came over. The driver, meanwhile, left, saying he would return. When he did, the attendant had easily removed the head and foot but was struggling to get the platform folded in thirds. He asked the driver if he knew how to fold it and he stepped right in. Then I realized the ridiculousness of his "not my job" mentality. The old Drive bed and the new one were identical so he could have pivoted and had the old bed disassembled in less than 5 minutes[ it is easier than getting the pieces assembled by yourself. My employee could have saved his time off and gasoline, and continued getting his glasses uninterrupted. I did call A to Z's Sales team and thanked them for their compassionate creativity before I suggested that they better coordinate the situation and the driver's instructions. You might ask them to verify the same if you are receiving any large equipment that might be difficult to get through hallways or doorways, or as in this case, it is replacing an existing piece of equipment that will need to be disassembled and removed. Which reminds me that this driver was not willing able to do anything with the old bed. Since it was inoperable, and we had someone who could take it out to the curb, we had our solution but you might want to ask your DME about their disassembly and disposal policies. Some other options include alerting a junk collector (We use Nextdoor.) donating reparable items to Goodwill stores that hire workers who clean and repair items for sale; not all do, or donating useable items to an appropriate local charity.

I went to the Richardson location, because I could not get information about my bill from the 800…read morenumber. Shawntee looked up my bill. After going through it with me, we found the confusion from the 800 number. I appreciate her help.

Customer Service would have to respond for it to even be terrible. After picking up my initial…read moresupplies (they contacted me) they will not respond to email, phone or messages left through the 1-800 supply number. I would not use them if you have another option.

I highly recommend this independent pharmacy. It's a fast and friendly place, where you get the…read moreopportunity to get to know your pharmacist, Alex, by name. My first experience solidified my plan to never go to CVS or another pharmacy again. We were in and out in under 5 minutes--it's like hitting a small lottery when you have a sick toddler in tow, and I love it even more that he's located directly across from our pediatrician's office within the same building (we go to Richardson Pediatrics). I haven't seen a sign for it from the outside, so it's not obvious from the street. It's located inside a one story brown building on the northeast corner of Arapaho and Floyd, along with a lot of pediatrician offices. Once you step foot inside, you'll see clear "pharmacy" signs. You can tell he's working hard to build his business and to make it succeed by offering services like free delivery within a 3 mile range. He also mentioned if I were in a real emergency and needed to get something filled, I can try calling him, too--something you won't get with the larger pharmacies. A&E Community Pharmacy is the place our family will go from now on, and I hope it succeeds.

Love love love this little hidden gem. So conveniently located next to our pediatrician, and the…read morepharmacist (and staff) is friendly and helpful.

My partner has a CPAP machine an always seems to have some kind of issue with it…read more I looked up the CPAP store and told him it was probably a good idea to check it out. Boy was I right. Isaac who was working today was so knowledgeable and patient...took his time explaining things...we never felt rushed. We left feeling it was definitely worth the trip...which BTW is only about 15 minutes from our home. It's nice to know that there is a place he can go to should he have any issues and speak to a real person. Thank you, Isaac!

Excellent site with fantastic customer service! I really appreciated the helpful service and the…read moregreat advice and help that he gave me for a new mask that I needed to buy while tracking. They had a super selection of products and I preferred their service and fit process/machine set up to the provider that I use at home. As often as I come to Dallas - I may start using him in the future to take care of my machine and mask needs! Thanks CPAP Store for great prices/value and service !!!!

Currently have medical issues requiring the use of an ostomy bag. My healthcare company placed an…read moreorder that was billed by ABC Home Medical Supply for just under $2,500. The order entailed a 90-day supply of materials needed to function with my medical condition or defacate onto myself multiple times day due to my intestines physically being separated. In the order they provided 1 tube of a paste that would last roughly 2-3 weeks. When I reached out to have the order fixed, it was explained to me from the company that what I was requesting was a "medical accessory" for my condition. When I tried explaining that I needed to function otherwise other medical parts were relatively useless, they offered me advice that I pay out of pocket off of Amazon and that they would not allow for an adjustment to the current order or for a new order to be placed until those 90 days had elapsed. They were kind over the phone, but I will never go through them again due to their company policy.

Do not recommend. They will call relentlessly to push you to resupply and then when you tell them…read morewhat you want or need they are really condescending with how much you should have or do have remaining and what they can or can't send you. They literally call multiple times a day to get you to order refills but then make it nearly impossible to just get what you need refilled. In addition, the callers are never ever friendly but generally short and rude. I have never seen a place so desperate to sell you something and utilize your benefits, but then try to be rude to you and make it difficult to do. I am finished with their rudeness and calling over and over only to tell me when I do need something that they need to know how many I have and why I want this or don't if I have this many left or didn't use something one day. Never had these issues anywhere else, whatsoever. Either you can provide me what I need or you can't but stop harassing me on the phone and then making it nearly impossible to get what I need.

Fantastic place! Go buy from them. Instead of looking at things online go in and get it there…read more Prices are very reasonable, KC was super helpful. Looking for a rollator walker and online it's hard to pick them. Come here, test them and bring it home right away.

They provided me with a CPAP machine that was not the model prescribed by my healthcare provider,…read moreclaiming they were unable to obtain the original device. Despite this, they filed the substituted machine and its supplies with my insurance. The replacement has proven to be substandard, and I've experienced ongoing issues with its performance. Now that I require new supplies, the company refuses to file insurance claims for them, forcing me to pay out-of-pocket for items that should be covered. This practice is not only unacceptable--it feels deceptive and exploitative. From start to finish, this experience has been deeply frustrating and has undermined my ability to manage my health effectively. I strongly advise others to seek out a reputable medical supply provider--one that honors prescriptions, supports patients long-term, and operates with integrity.