I had the most thorough, pleasant, and informative eye exam I've ever experienced with Dr. Thomas…read more She has a wonderful bedside manner and is truly a pleasure to work with. Turning 40, my eyes have been going through a lot of changes, and she took the time to help me make sense of everything. She was incredibly patient, showing me the best setup for my vision needs and explaining how adjusting what I'd been doing could improve my vision moving forward--and why. I'm very impressed and so happy to have found my eye doctor for the future. Highly recommend Dr. Thomas!

awful. the woman that up sale! Totally take advantage of governmental monies! They use every single…read moredime of my benefits for glasses. Crappy ones at that!

I would not recommend this place. We've been bringing our kids here for the past 3 years, and this…read morewas by far the worst experience. Before scheduling the appointments, I asked the front desk three separate times to confirm that both of my children's eye exams would be covered by insurance. They repeatedly confirmed they were covered. Even when we checked in, no one mentioned any issue. After the exams, however, they told me at checkout that one child was still within the one-year period and that I had to pay the medical exam fee. If there was a problem with the insurance eligibility, they should have informed me before the appointment or before the doctor saw my child--not after everything was finished. To make matters worse, the second exam felt incomplete. The doctor only looked at the photos that had been taken, said there was no vision change, and did not perform a manual vision check. When I explained that their staff had confirmed coverage multiple times, no one apologized. The doctor came out looking upset but offered no explanation or acknowledgment of the staff's mistake. There was also confusion about my vision insurance. The front desk insisted that my insurance would not cover frames. Since I have a PPO vision plan, I went home and called my insurance company myself. They confirmed the office is in-network and that my plan includes up to a $150 frame allowance. When I called the office back, they admitted they had checked incorrectly and said my frames actually were covered. The lack of communication, inaccurate insurance information, and poor customer service made this a very frustrating experience. There are plenty of other eye care providers nearby that are more organized and respectful of their patients' time. I won't be returning.

me and my daughter have been going there for years he is great knowledgable and helped me out…read moreduring some hard times without even realiing it . 100 percent recommend!!

Hubby was looking for a pair of prescription transition sunglasses so we stopped in to look at some…read moreframes. The store was nicely decorated with a bunch of books arranged by color in various bookcases. We were greeted and assisted by a friendly young girl. He found a couple of frames that would maybe work. All the frames we looked at were priced $199. The lenses were $300, so we were looking at $500 for the pair of sunglasses. There really seemed to be a small selection. We decided we wanted to keep looking.

Every sales rep was very attentive and helpful. Store was clean and the ambiance was nice. Location…read moreis perfect for me so overall everything was excellent. I got 15% off each pair of glasses. I did add transition lenses to one pair and overall the pricing was better than Lena Crafters. This was my first time using them and as soon as I get my lenses in the mail I'll be able to update my review. ----- UPDATE: My glasses arrived safely and I love them! Super happy with the quality and price. I will definitely be taking my hubby in for his.

They have been great with us. The Dr. was very patient and helped with a pair of glasses that…read morebroke. We have purchased glasses in the store and also taken the prescription and gotten our glasses at Costco, either way they work well with us.

I've been with them as a patient for four years. However, after the last three appointments were…read morecancelled I was hesitant to go today. I did and when I wasn't called back after over a half hour I asked if they were running late. She told me they were not but they would call me in another half hour then see the doctor in another half hour. I told them I wanted a refund. I'm waiting for my co-pay refund and will never ever go back to this eye doctor again.

Dr Minh Nguyen was the absolute BEST eye doctor I dealt with…read more In 12 months, I dealt with 2 optometrist and 3 ophthalmologist to try to see clearly. I went to 5 in ONE YEAR !!! Dr Nguyen was SO MUCH BETTER than anyone I got to see who actually tried to fix my blurriness with glasses..... AND succeeded!!! I can truthfully say Dr Nguyen was actually more perfect for my eyesight than all the others in 2025.

Dr. Bui is an excellent optometrist - he offers services and equipment that most ophthalmologists…read moreuse. I have multiple complex eye issues going on at the same time and he is very accommodating and understanding - which is great for someone like me who is terrified of having people and objects go near her eyeballs (think Kubrick's "A Clockwork Orange"). I never feel pressured to spend money I don't have, and though it can be complicated every year billing and I work together to parse through my primary and secondary medical insurances as well as my vision insurance to get everything covered as much as possible. I never have a problem getting squeezed in when I scratch my cornea either - though that happens far less frequently now than it used to as we have figured out why it kept happening and how to better prevent it. He has no ego like so many other doctors and sent me to a retina specialist and now they work together, and we coordinate with my migraine management schedule to try and take tests at the right time. If anything doesn't work for me I typically have what I would consider a long window of time to test and return for either a refund or replacement - imagine if other doctors did that for medications or treatments! Huge shout-out to Jen/Jenn/Jenny (please forgive me - I am terrible with names) is AH-MAZE-ING when it comes to frame adjustments so she has been able fit all my frame choices to not only crooked features but also to adjust the nose bridge flare and and other angles for the more "Alternative Fit" I need - which is harder to do when you only wear acetate frames. She's a magician, I swear it, and if you ever find that your frames never seem to look right or fit right, or after a while they need re-adjusting, call and ask when she'll be in to ask for her help. I have even learned the hard way that sometimes my Rx is right but after adjustments (and sometimes due to the shape/curvature of the frames initially) need to be tweaked with added measurements.

Nice place to get eye exam or glasses. Very friendly staff and most insurances are accepted. Has a…read morevariety of frames to choose from and even tinted lens. Easy to spot in parking lot area in Lewisville by main street. Not very busy so easy to go in and out during weekdays. Busy on weekends sonetimes. Eye doctor is very caring and detailed. She genuinely cares about you and not just try to sell you on things to get your money like most. I trust her and this place to come only here.

My original review was written after my visit last year. Editing to include my experience from…read moretoday. Made an appt for a yearly exam, hoping it would include thorough macular degeneration exam. When signing in, I was asked if I had completed the forms sent to me earlier. Despite getting two appt reminder emails, and at least that many reminder texts, none of those included a link or anything about completion of forms, so I was given forms to read and sign at the office. After sitting down, an asst came over to "clarify" that there would be a $45 charge today, not covered by my insurance. What for, I asked, since I was not charged anything at all last year? For "the prescription" I was told. I said, what "prescription"? I had cataract lens replacement years ago and have only OTC readers now. She just said, it's for you to get a prescription. I wasnt aware I *needed* a prescription, but thought maybe this was some kind of term involved with checking the macula, so I said OK. Exam complete, no need for a glasses prescription per Dr., back of the eye looked at via photos, no apparently degeneration happening. Dr. said I needed to come back to have a more indepth retina exam to be sure". As I checked out, I once again asked about the extra $45 charge. A different asst said, "It's for your glasses prescription" I said, none was given to me, since I don't NEED one. Oh, she said, you should have scheduled your appt for a "Full Eye Exam", then insurance would have paid for it all. What? How was *I* to know the exact verbiate to use when I called? And why wasnt this clarified on th phone while making the appt? She said she was sorry, and would make a note for next year to the effect that I don't need a "prescription". I said the communication on this issue was very poor and surely she could understand why this was irksome. She merely smiled as I handed over my credit card. In any case, no, I will not be making another appt here for macular or regular eye exams. I am fortunate to be able to pay the $45 but wanted to let people know that they should be v-e-r-y careful with their verbiage when they make an appt here. Dr. did do a thorough regular eye exam, but somebody needs to address communication issues here.

Sent me a text message saying my glasses are ready for pickup right when they're closing. What's…read morethe point I doubt y'all just received my glasses. Could've told me in the morning or wait till tomorrow morning but nooo they sent it right when they're closing.

Optometrist isn't actually there- it's all via Zoom. Optometrist was somewhat rude, and when…read morecontacts finally came in for a fitting, they told me I had to come in that day or wait two weeks because they didn't have anyone working. I did come in, driving a good 20 minutes out of my way and the single employee working didn't acknowledge my presence at all, and I found the optometrist office empty with the lights off. Just shut this down if you're not going to staff it.

This was my first time going to Ogletree Eye Care and the first time going to an optician since…read moreretiring. I was very happy with the experience. The entire staff was friendly, knowledgeable, and helpful.

I've been going here for years. The staff is awesome- I'm always greeted as I walk in and the wait…read moretime is minimal. The techs have a great sense of humor! The doctors are very caring and thorough, and will explain the test results in terms that anyone could understand. Parking is limited onsite, but it's usually not a problem. The office is very clean- even the saltwater fish tank! They have an outstanding collection of frames, and will help to keep glasses selection within my budget.