Shannon at FM Target Optical was wonderful. We went to the Flower Mound location to get glasses for…read moremy husband. They have a large selection and Shannon was super friendly, kind and so helpful in figuring out what our insurance would cover and providing our options. Highly recommend. We will be back next time we need glasses!

I am just pleased with Alex at target Optical. She's amazing! She's knowledgeable, friendly, she's…read morereal, she cares and she definitely knows what she's doing. I hope her employers know what gold they have with her. My husband & I both ordered prescription sunglasses from her . We both picked them up today. Just so happy with them.

I had such a great experience at Wilken Family Eye Care. Karissa was absolutely wonderful she was…read morekind, patient, and truly attentive. I'm so thankful for her energy and care when finding the perfect pair of glasses!

My wife and I WERE patients of Dr Bret Wilkin for the last 10 years until this week. We are leaving…read morebecause they refuse to take our new insurance. Naturally they claim several reasons for this decision basically that we "are not in their network"! Obviously that is open to interpretation. We are covered by Baylor Scott & White Advantage Senior Care because we are in our 70s and on Social Security Medicare Medicade. The first 9 years we had commercial insurance thru our employers. Last year we did not have insurance yet due to a waiting period. I went to Wilkin and had to pay cash because I am a diabetic and I had to have my diabetic eye exam for my regular doctor. I paid them $125 for the routine exam and also $40 for the OPTIMAT test that is for Diabetics. Wilkin changed insurance plans 2-3 times on us during our time there. on 2 occasions they stopped taking our insurance and luckily we were able to switch to our OTHER employer plan, just to get an appointment. We dont get eye exams just to see if we need glasses - I have to have the annual exam for my diabetes! yesterday we confirmed that our plan WAS ACCEPTABLE at any optometrist office IN OR OUT OF NETWORK! The plan documents we have states that in writing! We have now spoken to several people with Baylor Scott and White and they state that it SHOULD HAVE read that it was designed for in network doctors and the paperwork needed to be changed??? I personally spoke to a supervisor and then a Manager at BS&W offices and explained that they were required to pay any doctor until the new wording was in place - LEGALLY! I added that if they did not assist us that we could file a claim with the DOI (Department of Insurance) in Austin, and a second one with Social Security who governs these plans. I was quickly told that would NOT be necessary and they would honor our claim for my exam with any optometrist until the plan is ratified and reissued in probably 30 days. I did tell them that DAVID at Wilkins office stated they had NO WAY to file a claim because they were not in network??? The manager stated all they had to do was contact their claims division and they would give them the billing info and their address. They admitted this was a unique situation but THEY WOULD PAY THEIR CLAIM! We only spoke to David who claims he is over insurance. I did request to speak to Dr Bret Wilkins but was denied access! I did make a final offer to David after asking again to speak with the Doctor at his time and was not able to speak with Mr Bret. I had the utmost respect for Dr Bret over the last 10 years but refusing to even talk to me was not acceptable. David was very aloof during a 30 minute call with him and my wife and didn't seem to care we needed their services. All he kept saying was were sorry but we can't see you. As a last resort we made an offer to him. I told him I would be happy to give him my bank card information and if our claim was denied for ANY REASON I would give them written permission to charge my bank card for the full amount immediately! All we asked was a copy of the denial so we could go against BS&W with the DOI in Austin and with the Social Security Admin in Washington! David just said again "Sorry we have no way to file on your insurance" which is NOT CORRECT! As I stated before we found David very poor at understanding and customer relations. I remember him well because every time we were examined the Doctor sends you to David to pay and then listen to his SALES PITCHES TO GET YOU TO BUY GLASSES FROM THEM! I had to tell him around year 4 or 5 that we would never get glasses there because they were anywhere from 20% to 40% higher that other retailers on similar style glasses. After that time we never got the hard sell after our appointment. ** Last note: one of the supervisors at BS&W spoke to us on the condition of anonymity. He told my wife and I that they researched Dr Wilkins office site and found that they DO NOT ACCEPT ANY Senior Advantage Plans thru ANY company??? Seniors take notice you need to see if you are out in the cold like we are! We have to wonder why that is the case?? Maybe that is why in 10 years we never saw any seniors in the practice when we were there. We started there because our daughter Wendy Tabraham and her family were patients there. They moved out of state when we signed on at Wilkins! They are getting ready to move back to Texas in our area from Colorado. when we told them about all this Wendy was shocked and told us they would definately would not return to Wilkins either! Sad situation, but we were asked by the Manager at BS&W would we go back to Wilkins if they spoke to the Doctor? We both agreed that we still like Dr Wilkins but having to deal with David in their office is a deal breaker for us.

Excellence experience. Will recommend to anyone in the areas…read more They service both with doctors and the people that assist you selecting your eyewear are great. Ask for Dr. Naquin and Emily to assist with your frames.

Very professional and clean office. Exams are thorough and all concerns are answered kindly and…read morewith great professionalism.

This was my first time going to Ogletree Eye Care and the first time going to an optician since…read moreretiring. I was very happy with the experience. The entire staff was friendly, knowledgeable, and helpful.

I've been going here for years. The staff is awesome- I'm always greeted as I walk in and the wait…read moretime is minimal. The techs have a great sense of humor! The doctors are very caring and thorough, and will explain the test results in terms that anyone could understand. Parking is limited onsite, but it's usually not a problem. The office is very clean- even the saltwater fish tank! They have an outstanding collection of frames, and will help to keep glasses selection within my budget.

I am furious with them. I ordered my glasses on January 2. Today (Jan 22) I was told I *might* have…read morethem on Jan 28 because THEIR LAB LOST MY ORDER, including the frames I'm spending $500 on. Don't order glasses from Vision Source Coppell unless you're prepared to wait a month for them.

Most unprofessional group I have ever had to deal with. They will repeatedly forget to schedule…read moreappointments and double book you then make you wait for hours just to get a regular eye exam. Not to mention they charged me the full price even though I gave them my insurance. I had to call and ask them to update my insurance only for them to realize I was covered in the first place. Experience with the doctor was good but not worth it to come back.

Very nice and professional doctors that took care of my updates prescription lenses and contactsread more

Eyeworks is the Best! I have been a patient for many years! Danielle, Javier and Yara are a…read morefantastic team that absolutely know their business! I love my new Cartier glasses! Thanks for helping me pick them out!

I had an excellent experience with Dr. Hashemi--professional, thorough, and genuinely attentive…read moreduring my eye exam. I left feeling confident in both the care I received and the accuracy of my prescription. Unfortunately, things took a sharp turn when it came time to pick up and adjust my new glasses. The staff member assisting me clearly lacked the training or experience needed. During the adjustment, she mishandled the frames so badly that she ruined a $1000 pair of glasses. It was incredibly disappointing. To make matters worse, the lenses themselves are flawed. When I wear them, my computer monitors appear trapezoidal instead of square, making them essentially unusable. I had already signed off on the glasses before the adjustment and only noticed the issue with the lenses once I got home. Now I'm stuck with $1800 worth of eyewear that doesn't work for me. Bottom line: Dr. Hashemi is an outstanding optometrist, and I would highly recommend him for eye exams and medical care. But if you need glasses, take your prescription elsewhere--you'll save yourself a lot of frustration and expense.

Dr Hamid Hashemi and Yolanda were wonderful. The office is inviting and displays a wide array of…read moreglasses. I came to him after receiving a new eyeglasses and contacts prescription from a chain. Unfortunately, the new prescription was too strong, leading to a constant eye twitch, and my astigmatism went without treatment. I thought I was stuck with the twitch, yet Dr Hashemi assured me he could get to the bottom of the issue. Here, I was given a new pair of classy and comfortable glasses with the right prescription and lenses that are good for blue light and astigmatism. The doctor is knowledgeable, kind, and helpful. Yolanda, the manager, helped me to pick out my glasses and I am so happy with the end result. The frames are sassy and complement my facial structure, the perfect combo! I will absolutely return as a loyal customer and I recommend y'all check out EyeClinic Medical

After visiting Tylock-George Eye Care for Lasik options, I decided to get a second opinion and a…read moremuch-needed pair of eyeglasses. The treatment I received was fantastic in Clear Vision. The Doctor explained why what was offered as an option to me at Tylock-George was not something she recommended. Plus. she explained to me that I have the beginning of cataracts. This meant that any money spent on laser surgery was money wasted. So, I decided to get the eyeglasses, which are the best I have ever gotten, with no setbacks whatsoever.

Just looking for every single penny they can make out of you - My VSP plan clearly states that I…read moreshould be charged 10 USD co-pay and I paid that a day before to one other doctor here in Coppell for my own eye checkup, but at this location for my other family member's eye checkup, they would not agree and charged 20 USD co-pay, came home, looked at benefits and clearly states that I should pay 10 USD co-pay! they will make you mandatory pay for 39 USD behind retina picture (eye map or something as they refer to) - all other doctors will tell you that it is optional, not here. they are next door to Costco entrance so many people thing they are part of Costco whereas they have nothing to do with Costco, they just enjoy benefit of doubt and all Costco traffic! -- Eye exam 120 ! What a rip off - took us 5 mins to go through 3 machine to check and 3 mins for the doctor and made them around 200 bucks!

My dad hasn't had an eye exam for years so it was time for him to go in. We were able to setup a…read morevisit with no issues. The staff where extremely friendly and helpful. They also gave us advice that we are planning an eye surgery for my father soon and follow up with their office. Thank you for all the help and look forward to our next visit.

Don't got to this place at all!! I am extremely disappointed with the way this clinic handles…read moreappointments and treats patients. Here's what happened: Arbitrary Cancellations My appointment was abruptly canceled without any valid reason or prior notice. Worse, they gave my slot to someone else immediately, showing zero respect for my time. Harassment-Level Phone Calls They repeatedly called me during work hours, When I couldn't answer (because, you know, I was in a meeting), they still didn't respect my time or schedule. 3. Rude & Dismissive Staff- Every interaction felt like a battle. The staff was impatient, talked over me, and had a consistently mean and condescending tone. They refused to listen or resolve issues properly. This clinic clearly doesn't value patients' time or dignity. Save yourself the frustration go somewhere that actually cares about basic professionalism.