Excellent service. Our carpets were thoroughly cleaned. Austin was knowledgeable and helpful. This…read moreis the second time I've had TnT clean our carpets and they are outstanding. The price was very reasonable as well

TNT Chem-Dry was the best company I could've hired! The team quickly responded to my inquiry for…read morecarpet cleaning and had the best prices I could find in my area. The tech arrived on time and did a fantastic thorough cleaning. We couldn't have been happier! To put a cherry on top of a fabulous experience we received a personalized thank you note in the mail a week or two later! What an amazing company!

I was preparing to sell my boat, and the carpet attached to the interior was very dirty. I tried to…read morespot clean it myself, but I couldn't get it clean. I thought I'd have to replace it. The carpet covered the whole interior ceiling. I called Drew to see if he could clean something like that and he said, "Yes", with no hesitation. After he cleaned it, there were no black stains. It was white again. I would highly recommend this company for any tough jobs. I also use this company to clean my rug and furniture. I have wood floors with a large area carpet in my floating livingroom. The high use areas on the rug were getting brown and needed cleaned. I also have all upholstered furniture, including dining room chairs. They all cleaned beautifully and smelled great. My bed and chairs were dry enough to use by evening. He uses a low water method that doesn't hurt my wood floor.

I've called these guys out for some serious stains at times, and they never cease to amaze me. Pet…read morestains, red wine, even the grandkids bubble gum residue, all disappear when the big hose steam cleaner machine gets fired up. Our kitchen floor is tile, and these folks even get the stubborn kitchen dirt out of the grout lines; I'm impressed. Got a bad stain, or just some dingy looking carpet? Give the folks here a shout and let them see what they can do; you'll be happy you did.

Excellent customer service- they compl removed pet urine stain and odors from my area rug. Top…read morenotch company

I spent my day off picking up a cleaned area rug.*…read more Remember that plumber review? Well, before I got my kitchen sink fixed, I'd had a kitchen misstep that made a mess of the area rug in my kitchen. First world problems and all, I wanted it fixed but due to its size I was having a hard time finding someone to clean it. Per ushe, I turned to the Jelps and found Pro-Care. Working with Pro-Care was incredibly easy. They've turned on the Request-A-Quote feature, so I was able to give all my details, needs and wants within one platform. They messaged me back pretty quickly and gave me a fair quote. They have a money-back deal for first-time customers but my rug size didn't make me applicable. They promised, though, to keep my discount on file for future use. I drove my rug over to Fesslers Lane and it was ready for pick up in, about, two weeks. The rug was as good as new and I was a happy customer. Honestly, the toughest part of the experience was scheduling a pick up and drop off time. 8-430 isn't easy** but adulting is if you know how to do it right. *Among other errands. ** First-world problems.

Moved into the area recently and the previous home owner had pets. We don't have a lot of carpet…read morebut decided to have the three rooms with carpet cleaned and deodorized. Carpets look great and no more pet smell. Rob showed up promptly. He was very nice and thorough. I called yesterday and he worked me into the schedule for today. Great service. And good pricing.

I had them out for the downstairs and they did such a terrific job that I just had them out for the…read moreupstairs! The price is super reasonable and they are reliable and on time! Robert, of the Lebanon location, is a top notch technician, helpful, and knowledgeable! I will not use ANY OTHER carpet cleaning service -- EVER! :)

I left a google review about my recent experience with this company and they commented to my post…read morebut I was unable to respond to it so I'll do that here. I was dissatisfied with my one and only service from this company. When I called and emailed them the same day about my experience, I was ignored. Saying that my google review is a week too late and outside a 48 hour satisfaction window is ridiculous cause I tried multiple times and never heard back. The google review wasn't a way to contact you guys again, it was just to share my honest experience. Also, the cleaning did not take 16 hours as you say, it was only 8 hours and 15 minutes. Also, the home has 3400 sq of living/cleaning space, trust the homeowner more than a Zillow listing. The garage is the extra 300 which isn't part of a cleaning. Anyway, the two ladies arrived at 11:30 and left at 3:45pm. I have the timestamp from the phone arrival and text from finishing since I wasn't home during the service. Maybe I was supposed to stay the whole time and watch but I trusted this company. The comment about it being $918 vs $1000 cleaning is irrelevant since the difference is negligible and I applied the discount myself with a code I found, y'all didn't try to help me out or had special customer service when booking so please don't boast about that discount price. If you guys truly made this exception out of the goodness of your hearts, I wish you would have had better communication, especially since this was an expensive cleaning. Nevertheless, I don't blame the cleaners, I blame the customer service. They ignored my follow ups, which included asking about reoccurring cleanings incase my location could work and they would clean better the next time. I was happy to work with them on a future solution if it was possible but never heard back. Just needed you to say you did a job and cannot provide cleanings in the future due to location or anything. Not ghost. You replied so fast on google, it should have been easy to contact me back. In the future, please just say sorry to hear about your experience and thank you for the feedback, that's all. Thanks

5 years of a client relationship ruined!…read more The ladies usually do a good job, however the last time was a DISASTER. First, they rushed through cleaning (2 ladies normally take 2.5 hours to do our home, they magically did it in 1 hour this time??) Then, as soon as I walked into the kitchen I saw our counters....THEY WERE RUINED! We have polished marble and it looks like one of the ladies used some kind of cleaner they weren't supposed to and etched the heck out of them on the day of a holiday party. I informed them immediately and sent them photos and instead of apologizing and offering a solution they gaslit me and claimed none of their employees could have done this. Specifically: "They said they been at your house couple times and they always use the same product for the kitchen, don't know what could do that" I asked if they had insurance so we could just file a claim and get it fixed because obviously someone DID something, but again they insisted they weren't at fault and they only use eco friendly products.....(eco friendly products CAN still etch marble) "We do have insurance but we don't going to use it until we make sure we did it, the team said they cleaning the same way like always" They are the only ones who clean our counters, so who else could've done it in the 30 seconds between leaving my home and me walking into the kitchen? I was going to let them come back to assess the damage, but honestly after feeling gaslit about the situation and getting a $1500 quote from the marble refinisher, I just got a bad taste and don't want to deal with them anymore as I have a feeling they're just going to continue to deny it. I pay them $500 a month total in cleanings for over 5 years, that's over $30,000, so I expect to at least not have any damage in my home!

Ryan came quickly when I had a leak under the sink. I was…read more600 miles away and needed this fixed for my tenant. I so appreciated his professionalism and promptness.

Responded right away, showed up on time, very professional, polite and pleasant to work with , glad…read moreto have found them . Will definitely call them again .

Luke did and excellent in and out service on our windows. Will use Platinum Window Cleaning again.read more

We've been using Platinum Window Cleaner for several years now, and we couldn't be more pleased…read morewith their service. They handle everything from exterior and interior window cleaning and more. They do it all with care and precision. Corey and Seth, who came to our home, were outstanding. They're professional, courteous, and thorough. They treated our home with respect and left our windows sparkling clean. You can tell they take real pride in their work. Platinum Window Cleaner is reliable, efficient, and delivers consistently excellent results. We highly recommend them to anyone looking for top-notch window cleaning services!

Needed my rental property renovated. Called them and they did a great job. They finished the job…read morewhen they said they would. They were very helpful and professional every step of the way. Highly recommended. Would use them again.

Rob and team were very responsive when we called for repairs after the 1.25.26 ice storm. We had…read moreour electric mast pulled from the house. For them, it was a fairly small job, but they worked tirelessly with our insurance company. In fact, Emergency Restoration ended up getting us over double the amount the insurance wanted to initially pay. When it came to the actual repairs they came out, and got them done in the equivalent of a day's work (they had to get a specialized piece of equipment). We didn't even lose power through the whole ordeal. Can't recommend this company enough if you need help after Mother Nature sends you her best. Thank you Emergency Restoration!