1. Tlc Nail Spa

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Mantua, NJ

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Tlc Nail Spa

2.7 (15 reviews)
ModerateNail Salons

Services - Tlc Nail Spa

Manicure

Manicure and pedicure

Nail fill-in

Tlc Nail Spa Photos

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Paint under my nail and thumb isn't fully painted
anna w.

As I am a black woman, the first questions she (I believe her name is Stephanie) asked when I sat to do my pedicure were: "how long did it take to do your hair?" And "how long does it last?" Not even my name. That was literally the first thing she asked. The two other women (one employee and one customer) turned to look and didn't say anything. The lady working on my nails didn't say anything else either for minutes. For context, I have twist extensions in. Then, I sat down to do my manicure. The lady told me to give her my card to pay. She was in the middle of filing my nails before adding any polish. For context, I was getting a full set. And before even finishing filling them down, she asked me to pay. After she had charged my card, she started rushing to fulfill other customers desires before my service was complete. One girl walked in and needed her acrylic nails removed and a manicure. The lady doing my nails interrupted my service to start working on her. Before she finished my manicure, the lady left to attend to this other girl, about five times, extending my stay longer than intended. I've been to salons many times, and I get my nails done often, and I've never had my nail tech leave me to go start working on somebody else. s just obviously rude and unprofessional. To both me and the girl you had soaking her nails for 45 minutes. Then when it was finally time to add polish, she put on too much I'm assuming to finish quicker. This was a mistake on her part, because it started drying unevenly and lumpy, and she had to remove the polish from all the nails and start again. Overall, I would just say to not pay until your service is complete and you're happy with it because I know what I would not have gotten any money back if I asked for it, even though she left my nails looking sloppy. The lady even said that I can come back for her to fix it but because of her mistake it doesn't look good. She even tried to say it didn't look good because I was moving my hands. My advice to this salon would be to pay more attention to the customer in front of you. Don't ask me to pay any amount of money in advance when you can't pay attention to me when I'm right in front of you Also, you are very unprofessional. You need to improve the functionality of your company. Because of how YOU operate, I wasted my time and money. And stop asking black women about their hair.

this was AFTER my "manicure "

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5 years ago

Helpful 4
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4 months ago

I went here for the first time two days ago for a gel manicure which lasts two weeks and 3 of my nails already chipped!

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9 months ago

This is my spot! My nail technician, Kim, always does a great job. Calm and relaxing environment.

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3 years ago

Helpful 2
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3 years ago

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4 years ago

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6 years ago

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5 years ago

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4 years ago

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8 years ago

Helpful 1
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7 years ago

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9 years ago

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9 years ago

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8 years ago

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10 years ago

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