En Route RV Repair saved my future camping trips! I took the time to watch online videos about how…read moreto fix the essential piece of hardware (the bed bow) on my pop up and went so far as to purchase the necessary hardware to fix the bed bow from Coleman. I watched a few more helpful repair videos from Coleman and when they showed which tools were necessary for the repair of this bed bow, I realized I had two problems - . I didn't have the budget for the tools necessary to make said repairs, the space, and the time. I consulted Yelp for RV repair. There were several factors that lead me to choose Robert Schmid at En Route RV repair 1. He is by far the cheapest mobile RV repair businesses 2. He answered me first 3. He answered all my questions. 4. He asked great questions 5. He was receptive to me sending him the Coleman videos for reference 6. The other businesses I reached out to, were unavailable and referred me elsewhere or got back to me a few days later 7. I set up an appointment on a Saturday for Robert to come out to me on Monday (he does offer weekend repair, but it's more expensive and with my situation, I could wait) Monday came around and Robert showed up exactly when he said he would. He was accompanied by his daughter/assistant, Baylee, who was super helpful and a great conversationalist. Robert and I talked about the exact problem, he had the correct tools to get the job done, and he used the repair part I purchased from Coleman. Robert also let me observe his process (fixing things always interests me) and I learned a few things about my pop up in the process. Robert also made sure the functioning of the bed bow was correct after he made the repair. Because his price includes an hour of work, and the fix he did for me, was less than 60 minutes, he also talked to me about a few other details re: other repairs and maintenance about my pop-up that I was concerned about. Now, I have a plan of action for the other bits and pieces I need to manage re: using my pop-up. After Robert's visit/repair/consultation, I feel more confident about taking care of my pop-up in general and I was super satisfied with the repair that Robert made by the time he finished. His work is careful, attentive and smart. Robert also informed me that if I am out of town and run into trouble with my pop-up, he will travel. It may cost more due to distance, but sometimes that doesn't matter if you really need help. I highly recommend En Route RV Repair. The value is there, the workmanship is there and the punctuality is there, too. Robert has a history of working at local RV maintenance/repair businesses in Albuquerque and when he started his own business, he took the initiative to get further training. That experience and training was evident in my experience working with Robert

I reached out about my water pump late one afternoon and Robert was there the next day with a new…read morepump. He is very professional and knowledgeable. He was happy to answer questions and made sure the pump was functional and not leaking before leaving. His prices were great as well.

Upon leaving the Balloon Festival we discovered our fifth wheel had no brakes. After several calls…read moreand a stop at another facility we made contact with Manny. At this time I discovered the disc brake caliper had broken off and tore the brake line off. We are 1300 miles from home, never good. Manny and George ordered the part needed to fix the brake line and to bleed the whole system. We left after a couple hours with 3 working breaks and will nurse our way home. Manny was upfront and honest, fixed it as best it good be and charged me a fair price to get us on the road. We we're blessed to have found him.

we called over the phone. The guy that answered seemed very friendly. Told us no problem he could…read moreget right on fixing our RV. We were traveling across country. Explain to us to repair would not take longer than one to two hours it needed a new brake pod supposedly. The guy five days explaining he had difficulty with his crew /mechanics on hand. We were very patient called several times no response at the end of it. He was very rude. Gave us a very high bill explaining nothing in detail of what he done demanded cash as payment. We highly recommend you stay very clear of this company. He threatened to fight my husband and threatened to put a mechanics lien on the truck, even though we did not sign any paperwork or receive any written estimate prior to any work being done. The guy is a big-time scam. Artist does not know how to treat his customers screams and yells in your a very aggressive technique to threaten in payment or else. If you're looking for a reliable mechanic in and around Albuquerque, please do not use this company. We have seen various for reviews that stayed the same thing we wish we would've looked it up before deciding to take our RV to this guy. Bad business man in general he did not even fix the RV by the time we made it to Amarillo the brake pad that he supposedly replaced had to be replaced by the TA in Amarillo, which gave us a written estimate and a timeframe of the work to be done done a thorough inspection of our RV and said that everything that he said he fixed did not need fixed or has not had any repairs done to it. So we were definitely scammed. Please use caution if ever dealing with this company, but like I said previously, I highly recommend staying very clear of all hard fleet services.

Our 5th wheel furnace stopped working while we were in ABQ. CTRV got us in right away, fixed the…read moreproblem (sail switch), and got us back on the road, all for a VERY reasonable price. We are warm and cozy again in our trailer thanks to CTRV! Highly recommended!

Do not buy your camper here. They do not stand behind their warranty. We bought our camper in May…read moreand, in October, we are still struggling to get a part fixed. There is no communication. No one returns calls. This is the least professional business I have ever encountered.

Tom and his crew were great. I needed some add on items for my new trailer and everything was done…read morewithin a week from when I walked in the door. I wanted to buy an expensive item and was talked out of it with an explanation why I didn't need it. It saved me hundreds of dollars and was less profit for them. It was the best service that I have gotten from any RV dealer or service person I have ever worked with. I will be going back.

Called several times about replacing refrigerator and they were going to check to see which…read morereplacement refrigerator would work and failed to call back all 3 times! No way to run a business.

What an amazing experience with Sean's RV! We arrived in town with our 44 foot fifth wheel not…read moreworking correctly. Our front jacks would not extend, Norwood our main living room and kitchen slides. Luckily for us, our floor plan still allowed us to reach half the refrigerator, the bedroom and bathroom. Upon arrival in town, we searched the RV tech reviews, and decided to call Sean. We left a message for them to call the next morning and they did call, at 7 AM! We talked to Michelle, who informed us that Sean would be at his shop until 3 PM and we were welcome to stop by. She gave us the address and Google maps did not do such a great job considering the length of our RV, and suggesting u-turns. With the RV and truck we're close to 60 feet long. So make sure you double check other options! We should've come in over the railroad tracks and turn left onto Oak, and follow it straight back. Sean and his son Jayden, were absolutely wonderful. They diagnosed our problem quickly to get us back on our way. We had such a great experience and they saved us so much time, that we actually went to Blake's Lotaburger and bought them lunch! For us too, of course. They were kind enough to allow us to drop the RV while we ran to get the lunch and diesel. I would imagine that would depend on how much room they have in their parking area. I cannot highly recommend Sean enough. It's been such a positive experience that he's became or go to RV tech, even if we have to drive out of our way as we are full-time RV'ers

How to water leak, called Sean's, they took us in immediately. Sean had it fixed in 10 minutes…read more Wonderful place, highly recommend.

On time, had all necessary tools and worked quickly to repack my single axle wheel bearings.read more

On a road trip to Balloon Fiesta, my six month old water pump failed. Travis had it replaced in…read moreunder an hour. Boondocking is tough without water. Travis was professional, did a bit of education for me and worked hard to get it down in the one hour service fee. It's tough when you are on the road because you fear being taken advantage of, I felt the staff and Travis were fair and I was able to enjoy the balance of my trip.

Everyone was really nice, courteous and professional. They know their stuff and were patient with…read moreshowing me how it all works. The Service Dept got me back on the road and on my way. Thank you so much!

Great service. Joe was awesome getting my trailer's wheels repacked on short notice. This company…read morewill be my go to for all my trailer needs. Thanks.

Don and Claire are the best!...not only that, Don is an exceptional talented mechanic. Hard to find…read morea business more with a more professional, knowledgeable and honest crew.

Exceptional service from great people. I needed a repair to the entry step and time was tight…read more Claire said they had an opening and told me what their hourly rate was. Don quickly assessed the issue and solved it quickly. Thank you for superb service and support.

Cannot thank Tony Jr. & Tony Sr. enough. While getting ready to go on our Memorial Day weekend…read morecamping trip we discovered a catastrophic weld failure on the tongue of our camper on the Tuesday before the weekend at 4pm. I got a recommendation for this shop and Tony had me bring it over by 4:45. This team got a big welding job done by 5pm on Thursday. Not only did they save our camping trip they saved our camper. Huge shoutout to both of the Tony's. Cannot recommend this shop and this team enough. Wish 6 's were an option!

I wanted to get a receiver tube put on the back of my camper. I called Tony and he told me e to…read morebring it by so he could look at it. I went over there the next morning. He looked at it and gave me a price. He told me they could install it that day so I dropped the trailer. He called later that day and told me it was ready. It was just what I was looking for.