The service and the body work are outstanding..I would recommend them to all the people I know!read more

I was very impressed with my experience with Perez Collision Center. They performed competent work…read moreand were very responsive. My service advisor, Miranda, was friendly and honest. They even identified damage that i had not noticed and repaired it. The repairs took a while, but they were upfront about how long it would take. They can't order the parts until they are sure about all the damage to the vehicle, which they can't always see until they disassemble the affected areas. I am very happy with my experience.

These guys are great! Had to get some bumper work done and they were honest and upfront about the…read morebest course of action, we'll be going back for the next work that needs to be done for sure!

I have taken both of my cars to classic paint and body for extensive work. They have been always…read morevery upfront on what needs to be done and have always given me very fair price. I feel extremely comfortable recommending them to all of my friends and my family! I would go nowhere else in Albuquerque for bodywork on my cars except to classic paint & body. Great job guys!

They did really excellent work! My car come out looking like how it looked before the runway car…read moretire hit me. I'm very pleased with there work and I would recommend them to anyone. Their customer service is very friendly and ready to answer all your questions about your car.

My car was rear-ended in Nob Hill on Valentine's Day (after a nice dinner out with my hubby…read more.. sigh). The good part: the guy who hit me had the same insurance company as me, so claim processing was pretty easy. The bad part: the insurance company steered me to their associated collision repair facility, which declared my car a total loss (ARGH!) only because the cost of repairs exceeded 75% of the value of the car. I wouldn't have been able to buy a new (or even used) car of the same quality with the insurance buyout, and I just KNEW the car was repairable. I found Southwest Collision Craftsmen here on Yelp, read all their good reviews, and went to them. Bottom line: except for a few factors (which were relatively minor in the long run), I'm VERY happy I did! Manny (the owner) and a manager both did thorough inspections to arrive at a repair estimate that was significantly lower than the insurance company's facility quoted. (Of course, it helped that I provided a copy of the other place's estimate!) I had several long conversations with Manny about the pros and cons of going ahead with the repair. We faced a substantial risk of them getting way into it, then finding (after ripping the car apart to the point of no return) that it was not repairable after all - at which point I'd have to pay for the work to date, then scrap it. Manny made sure I understood the risks from all angles in advance. We took the chance, and it paid off. YAY! The downsides: 1) I had to make multiple appointments and come back multiple times to get SWCC's estimate finalized and get the work going. 2) The work took MUCH longer than they anticipated (several weeks longer!), even with built-in timeframes for ordering & delivery of parts. There were delays in starting the work, and delays in promised completion dates. 3) While Manny is a very friendly, sociable guy, that sometimes leads to in-person and phone conversations that are way longer than necessary just to get updates. The upsides: 1) SWCC stuck by their repair estimate, and did not add extra costs or any work we had not already discussed. No surprises on the final bill! 2) When I finally got my car back, it looked GREAT! Better than it did before I got rear-ended! 3) I got to keep the car I loved, and the repairs were ALL covered by insurance and then some. WIN-WIN! In the end, I was VERY happy with how everything turned out. Despite the relatively minor glitches, Manny and the staff at SWCC are very helpful, friendly, thorough and professional. And the technicians' work is EXCELLENT. If you need top-quality collision repair at a fair price, I highly recommend Southwest Collision Craftsmen.

This is the Ultimate body shop! My vehicle looks so good. The extra time they took to make it right…read morewas well worth it. What a great job! I will definitely use them again if I have another accident. .. but let's hope I don't have another accident!

I only take my truck to this location because Alex and the A&R team provide quality work and…read moreexcellent, honest customer service. I highly recommend them!

Brought my Mercedes RV in to repair the front-end after a collision. I was impressed by Loid's…read morefacility, but moreso by the professionalism and support from Jerome, my service advisor. From his knowledge of the repair, to the detailed estimate, working with insurance on my behalf and keeping me fully informed throughout the process, I was completely impressed. The work they did was high quality, clean lines on all the new parts and the paint was a perfect match even though my RV is 10 years old. I'd recommend Loid's for your repair service, especially if you have a Mercedes as their authorized Mercedes repair shop made the difference in the quality and overall customer experience I had. Thank you Jerome & team!

Loids did an outstanding job on my car after hitting an Elk. The car looked brand new. I admire…read moretheir battle with the insurance company to only replace with original parts. If you want it done right, go to Loids!

Central Paint and Body Shop did an AMAZING job fixing my car. I was rear ended recently and went…read moreto the shop to get an estimate. The price was very affordable and lower than I expected. The people in the shop were straightforward, honest, and friendly. They ordered me a new bumper and installed it in just a couple days. I was a little embarrassed dropping my car off to get fixed because it was super dirty. I'm a working mom and cleaning the car always seems to fall to the bottom of my to-do list. I couldn't believe it when I came back to pick up the car... My bumper looked perfect and they cleaned my car!!! Outside AND inside. This might sound over the top, but the experience I had at Central Paint and Body almost made the fender bender worthwhile. I really can't say enough good things about them. I'll definitely be returning for any future paint or body shop needs, and they certainly get my highest recommendation!

These people are outstanding. I pulled in after a car accident to ask if they could tell me if my…read morecar was drivable, and they checked it out no charge. I rarely find a place with this kind of customer service and kindness. I think the world of their comportment and professionalism. Give them your business.

Took in my clients truck couple of times and they got the job done. Front service was friendly. Ran…read moreinto Chris he was very nice and explained everything to us.

I wish I would have taken my truck to Jay Walton right after the accident in Jan 2024, but I took…read moreit two other places that tried to rip me off and had the worst experience of my life! They and the other driver's insurance company totaled my truck and even tried to convince me that my truck's frame was bent! And after 7 months dealing with those 2 other companies and giving them almost $10,000 my truck still wasn't fixed! A co-worker told me about Jay Walton and promised me they would take care of me and my truck.....and Jay Walton to the rescue! Even though they were given a truck that was missing the entire front end, they were brave and knowledgeable to take on the challenge! Not only did Jay Walton do the diagnostics to discover if my truck's frame was bent, they proved it was not! And they never tried to take advantage of me or be dishonest. Ryan kept in touch with me with updates and was always quick to find out answers and address any issues that came up. Best of all, Jay Walton had my truck completely repaired in 2 months! And my truck looked better than it did before the accident! I can't thank them enough for turning a horrible nightmare into a positive experience with a very happy ending!!!

Angel was very courteous and kept me informed of the repair throughout the entire process. The…read morerepairs were done five days before the estimated completion date. All of the repairs looked very good.

Based on my experience, you will not be disappointed with this shop when it comes to: quality of…read morejob, customer service, price, and time to complete. If you are looking for an ethical business, you will find it here. Five-stars all the way!