Fortunately this company is out of business... I trusted them to cut down an old tree, plant a new one, plant another tree, a yard clean-up complete with replanting of some plants that succumbed to the the previous summer's heat and replace my irrigation system's control. Everything was a complete disaster... new, as well as, older plants and the new tree dying within 2 months; tree to replace old one planted in a manner that it will never fully grow and probably die; irrigation control placed with hanging wires where we have an outdoor table for KIDS, etc, etc... No follow-up; no customer service; no answering of calls... loss all my investment plus. I have heard that they started up again under a new name... just beware of the COYNE BROTHERS read more

TLC Is great! Unfortunately, I had to have a gorgeous large Mesquite tree removed from my front yard due to the roots compromising and lifting the foundation of my home. They cut the tree down, removed the stump, recommended a less-evasive tree to be put in its place (and even put it in for me!) Great customer service and a knowledgeable team. Highly recommended! read more

TLC removed a large tree from our yard this morning and did a beautiful job. They also trimmed a mesquite and pomegranate, all for one great price. They cleaned the entire back yard. Beautiful job, we highly recommend TLC. read more

TLC did an awesome job on my 4 trees. They are extremely knowledgeable and gave me a fair price. The crew came exactly at the time promised and left my yard clean and beautiful. I will use them again. You are crazy not to use anyone else. read more

I had a beautiful mesquite tree that was over 25 years old. It had a beautiful canopy but I noticed it had a few dead branches and mistletoe in it. Wanting to have it done right I called an arborist thinking he would be more knowledgeable than a tree trimmer. He came and gave me an estimate that seemed ok and his worker started. I went in the house for a bit and when I came out he had cut off so many branches I couldn't believe it. I asked what he was doing and he said that it would grow back in a couple of years. I took his word and waited but it never grew back. I had this done in 2015 and just found my receipt today but think about it every time I see that tree. I would give him 0 stars if I could. read more

Incompetent and untrustworthy with horrible customer service We used TLC for our two Sissoo (Indian Rosewood) trees removal, thinking they knew how to deal with it. Upon completion of their work we realized, that this company does not stand behind their promises and their word means little. The tree removal was done by David Coyne and his team. Initially we were promised (and their invoice stated) the job will include both tree stumps be treated with poison in order to kill the root system, and that's partially the reason why their quote was higher. We asked David point blank whether he would provide follow ups if needed. He agreed, saying it would be easy to drop by and treat them. This was clearly stated several times to both of us. We were sure that their high cost justifies that. Well, we were wrong... Before the work started, my wife asked David to be mindful of the yukka plant she just planted, and he said they'll keep that in mind. Sure enough, their tree grinding machine was positioned right near the yukka plant and the trees were fed into the machine right over it. There was plenty of space in either direction, yet it was positioned right at the plant. Luckily, plant survived with only minor damages. Stumps were ground and no poison was applied. This is contrary to their invoice, quote: "no stump grinding, poison to be applied". David said no poison is needed as grinding should suffice and if there is new growth, to just give them a call, and someone would come out. That, like their other statements, turned out to be a lie. Sure enough, with arrival of spring suckers started showing up. We pulled them out where we could, treated them, but several new growths occurred on pretty large and deep roots, which they didn't take care of or maybe didn't even see. It would require a significant effort for us to remove those roots and, considering we paid this company almost $400, we decided to contact them, the way David told us to. At first, they tried avoiding us, not responding to emails, not answering calls and even hanging up mid-conversation. Then we got a response, that somebody would come out to take care of that, but they quickly changed their minds after realizing that wouldn't be an easy mess to correct. When we contacted them once again, we got another response, that the tree removal was performed to satisfaction (who's satisfaction that is?), no further follow up or service will be performed, and the case is closed. In that email it was also mentioned that poison was applied to the root system, yet David himself stated that they didn't apply any poison, insisting that grinding alone would kill it. We researched on the Net and found out that you need to drill holes in the stump and apply herbicide or have professionals inject it directly in the stump. We were sure that's what TLC would be doing, after all, we paid them for that service and were relying on their so-called "professionalism". This company will, basically, tell you what you want to hear. They will say 'yes' on everything in order to get your business, then will try to avoid you and twist things. The rudeness and arrogance of this company is astounding. This included not willing to offer any advice on how to deal with Sissoos until after several further emails. Regardless of contract, basic customer service should be to look out and advise customer of potential problems and offer some post-care advice. If TLC cared or knew anything about Sissoos, they should've informed us what to expect before they started the job. Had the company treated the trees by not grinding the stumps and instead treating the root system (the way it was stated in their invoice), things would have turned out much better. I have since found parts of the stumps, that were not ground, which no doubt, are connected to the root system. I have dug up parts and cut them, so that I could apply Tordun RTU. It appears to be working for the first tree. After paying nearly $400 I am having to deal with digging up roots, buying special herbicides and applying them endlessly, as a result of TLC´s incompetency, customer misleading and lack of follow up. I wonder, how this company is still in business? Note other reviews about their customer service. Avoid TLC at all cost. Your better of doing things yourself. read more

They may be descent at tree removal but not at personal level. When dealing with customers this service is terrible.

This is the third time I have used TLC for tree trimming. I am very pleased with the quality of their work and with men doing the work. They were punctual and professional. I recommend them. read more

We had to stubborn pine tree stumps. Steve came today and ground them down. Fast, reliable and professional. Highly satisfied!!

I got estimates from three local tree trimming companies, and ending up going with TLC Environmental Services. Their estimate was reasonable for the work I needed, and was in the ballpark of another company, which gave me confidence that it was a fair price for this area. The work was easy to schedule, they showed up on time, completed the work efficiently and checked several times to make sure I was satisfied. The trees were trimmed very nicely--low branches removed, trees trimmed away from power lines and roof, trees thinned--but they made sure to keep them in a nice natural shape. I'm very pleased with the way my yard looks, and I'd definitely recommend them. read more

Brilliant! We had a treasured mesquite tree go down in a recent monsoon. Called these folks up, and Steve (a fourth generation arborist) was right out, gave us an estimate and he and his crew was there the following morning. Real pros. Well equipped and obviously expert, they had the very large tree out and gone with the stump ground in preparation for their planting of a large replacement tree. Couldn't possibly be happier. read more

Worst company for honesty, price and customer service! Beware if you decide to use them for tree trimming or landscape services, they will tell you what you want to hear and completely leave you hanging! read more

Beware!!!!! Do not support this haphazard careless company. This company may trim trees decently I can't say I know. However I do know that they have a very old beat up landscape trailer for their scraps. It is a moving hazard!!! A stray rock came flying out of their trailer and cracked my windshield. The trailer is rusted and only has one tail light which does not even work..so they have no brake lights!! It also excessively spills debris all over the road as its driving. I have never seen so much debris coming out of a trailer!! I half expected to see a tire come flying off next!! I called the company after reporting the incident to authorities and received a nonchalant response of "oh well they're almost back to the lot." I'm extremely offended that someone could be so careless. Let alone the company not taking action to maintain safety or even acknowledge my cracked windshield or my concern for public safety. I can only imagine that if they allow their trailer to become so extremely unsafe what other equipment they are letting go to the wayside literally!! I'm truly disgusted with this companies complete lack of safety and concern for the public. Who knows how much they even care for the safety of their clients. read more