AMAZING SERVICE, you said, it is. The TLC Auto service gave a quality service and was very courteous and considered. Quality people like Robert and Peter are who make a difference in services. Thank you. Saturday evening after the shop was already closed I called Robert to seek help and after letting him know what happened he informed me the situation my car was in and what to do in that moment. So I let AAA to tow to his shop and Monday morning first thing he replaced my cars watterpomp and charged oil and was ready to pick up in no time. Very competitive price. Thank you, Robert. Thank you very much for that exceptional service, as always no comparison, the reason, I take all mycarservicesto TLC AUTO SERVICE. read more

I called Robert out of the Blue because I needed to get an oil change on my vehicle. He was extremely friendly and when I brought my car and he went over to check my brakes and made sure my car was in good running condition and and pointed out a couple of things that were going to need looked at. Robert is truly one of the last old-school mechanics who is honest and has integrity and takes great pride in his work. I highly recommend anyone out there to go see Robert and I can guarantee that he's going to take excellent care of you. read more

Mechanics have been here for a while and know what they are doing. They don't use cheap parts and stand by their work. Prices are standard, and it's the reliability that keeps me coming back. read more

I've been going here for years and never once have I ever had a bad experience. Robert is very upfront and honest. Does not try to add things that are not necessary and will even tell you if the problem can wait till next time. I feel the price is well worth the work they provide. read more

I've been coming here for 10 years and will always come here as long as possible. The service here is amazing, and Robert is second to none. Robert never tries to BS you like other places and is very honest. From everything from oil change to electrical issues, I've never had a bad experience here. read more

Robert has always taken care of my cars. Been using him for over 20 yrs. Very reliable friendly, and lives in town. Have never been dissatisfied with his business. Check him out. read more

Honest hardworking reasonable mechanics. Robert is in charge and I will always trust him and take my vehicles to him. I cannot praise them enough. read more

We took our son's Honda accord to this shop. Initially, the owner Robert told us it needed a timing chain. We agreed for the repairs on that. A few days later, we called and he told us the engine needed replacing and quote us $2000.00 plus the cost of the engine. I knew a used engine was 1/3 of that cost. So, we purchased an engine and had it delivered to the shop. After three weeks, he told us the car was ready. We went to pick it up, upon arrival, he told us he had to also replace the clutch and starter. He did not tell us beforehand nor did he give us a written estimate as required by law. A week went by, the clutch that he replaced failed- we don't believe it was defective in the first place. We took the car back to TLC hoping he would honor the warranty on the clutch he claimed he replaced. He did not, instead he charged us an additional $581.00 for a clutch cable (a $40.00) part. We believe this repair shop is a total ripoff and unethical. We will be taking legal action with the courts and BAR. Apparently, Robert has never heard of Bennett v. Hayes, or section of section 9884.9 of the Business and Professions Code. We spent a total of slightly more than $4100.00, it should have less than half of that since we purchased the engine ourselves. Do not do business with TLC! read more

My car had built up air in the brake lines over time some how and all of a sudden the front calipers started applying pressure without me pressing the brakes. I didn't have time to fix the issue to I sent my car into this shop after being recommended by someone off instagram. The service was amazing!!! I got updates and most of all he wasn't scared to ask questions about my car and how my brake system was set up. ( I have a hydro e- brake as well as a upgraded clutch master cylinder) My brake pedal also needed to be adjusted which is what causing pressure being applied to my brakes. Robert got the job done in 1 day. I drove my car back home with a smile on my face. My car was also stored in a safe secure place as well as picked up in a clean environment. Thanks TLC! read more

TLC Auto Service - They wasted no time working on my Nissan. - Oil Change Stations Near Me - Laverne, California

TLC has become the only auto repair shop I will take my cars to for anything they need. Robert and his Staff are professional, very knowledgeable, fast, friendly, and most importantly, honest. Give them a try and I'll quarantine you will be pleased with the quality and fair price of their work. read more

I brought my classic Cadillac in for engine check light. I was in a hurry and couldn't fix it myself. Owner Robert is a super nice guy - but at the end of the day although he told me it was a temperature sensor, he didn't fix it. He had the car for a week. Genius parks it under a tree that is bleeding sap. ALL OVER MY WHITE CADDY. I was scheduled to go on another business trip and didn't have time or patience to deal with these morons. I brought it to a local detail shop. It was extremely complicated since I was out of town when they picked it up to work on it and return it. COST ME $500 Thanks Robert. You cost me $500 and a huge amount of trouble to get the details into a federally secured area. Insert your favorite swear words here. I hope you have as much trouble as I did. This was back end of 2019. I finally armed down enough to write a civil review. read more

I took myy sequoia to the shop for work few months ago, very happy with Robert's professionalism and friendly staff. I was referred by a friend, and very happy. I usually took my vehicle to the dealer, but after finding TLC will be going to Robert solely, very reasonable priced, less then the dealer for sure I have found my mechanic for life read more

Very professional attention and service. Robert and his mechanics work extremely well.

Professional, friendly but most if all HONEST!!! Robert, the owner has always made his shop available for all my automotive needs from tune ups, oil changes & even tire pressure questions. As a single female he's given me peace of mind in knowing I have someone I can trust who's good with knowing about cars! read more

I took my car in for a smog and was very impressed. TLC was easy to find and the staff were very friendly. I was in and out quick! I will definitely come back again. read more

We stopped here due to low tire pressure sign popped up. It was sunday afternoon, and most of the shops were closed, and this place was the only one open. The guy who took care of us was very nice and kind, fixed the tire pressure quickly. I dont live around this place, so I won't be able to go back, but I do recommend this place to others! read more

Garbage work, $2600 to replace heads. Took almost 2 months, after following up from the original quote of $1300 finally got the truck back. Noticed broken connectors and loose mismatched bolts & nuts everywhere, I told them the motor needs G05 coolant and they still put the wrong coolant in. Engine light came on after a week, they broke a bunch of vacuum lines and the engine started stuttering so I decided it wasn't worth taking it back to get ripped off for more money. After having the truck non opt for a year I decided to rebuild the motor myself during my vacation. Finding all kinds of horrifying things. If you need simple inexpensive things done like a smog or oil change you're probably going to be ok, I personally wouldn't go back due to ethics. If you need minor $50+ or especially major work stay away!!!! read more

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I am a travel nurse and I rely on yelp reviews. TLC has great reviews and now I know why. My truck had an issue, I called, they got my truck in right away. I have to drive 2000 miles in a few days. I feel safe after they repaired my truck!! God was definitely looking out for me. I can't imagine my brakes and the other issue happening while I drive across country. read more

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I do not need a mechanic often, but so happy I found these guys here at TLC. I was very worried the issue I was having would be much worse, especially since another local mechanic told me to take my car to the dealer to fix. Thankfully Robert & his staff could fix it and their prices are extremely reasonable , and had my car ready in a few hours. TLC will be our go to for any car issues. read more

Robert and staff are great mechanics and trustworthy. Reasonable pricing. Been bringing my imports and domestics for over 7 years for smog, mechanical, electrical, cooling, suspension, tires, and brakes. New and classic cars are worked on here. No complaints at all. Very satisfied customer. read more

I was driving thru to Palm Springs from Santa Rosa. My car overheated on interstate 210. The tow service recommend this place. I was a bit skeptical at first. Mike the mechanic introduced himself and looked at the car immediately. He conducted diagnostic tests in a matter of minutes. He was quite professional and explained the problem and began fixing the car despite his already busy calls and other drop in clients. Mike provided top quality service at reasonable prices. If you need an honest and fair mechanic, Mike is it. read more

This is my favorite auto body shop. Very friendly, works with you with what you need and very professional. I recommend people coming to get their car fixed here. read more

Couple years ago I bought a battery for my Chevy from TLC. I remember when Robert told me it's around $120, he said it comes with 5 year warranty. I assumed it's 3 year replacement and 2 year pro-rated. Few weeks ago I could feel the battery getting weak when starting the car in the morning. I went to TLC and Robert said the battery needs to be replaced. I said it's under warranty. He looked at his computer and said it had only 2 year warranty and it's already expired. He denied that he ever said that the warranty was for 5 years. Since I'm there, i asked him to check my AC. He checked and said it needs a compressor. When I asked him what would it cost, he said around $600. From past experiences, the amount I end up paying would always be higher than the verbal estimate. So i said "i'm not sure the car is worth spending this much to fix the AC". The moment I said this, he did not want me to leave without making me pay some money. So he said he's not sure it's the compressor and he has to do further test and he did not indicate charges to do the further test. After doing the unnecessary further testing, he confirmed that it does need a compressor and he charged me $50 for this confirmation. I have been a customer for more than 2 years and as time went by, Robert became more greedy and less trust worthy. On my way back home, I stopped at a number of mechanics in Pomona and ended up replacing the AC compressor for $475 including taxes. I also bought a battery from Sears with 2 year warranty for $78. If you happen to be a TLC customer, I suggest that you always ask for written quote on the work you will do there. Also I strongly recommend that you shop around and seek a second opinion. read more

Went to this place for the first time ever and it's literally less than a mile from my house . I called five plus tires places to get a plug in my tire and all of them were short and rude and said it would be anywhere from one to four hours! I have four kids so sitting at a place for that long won't work. When I called this place the gentleman that answered was so kind and so helpful. He told me to bring it in now and he could have it fixed in twenty minutes. I got to the shop and it was clean and the man took my car as soon as I got there. He fixed it in under twenty minutes and for a good price. I will be recommending them to my family and friends . Great experience. Especially being a female going to an auto lave I feel like most take advantage of us since we dont know a lot about Cars. This was the exact opposite experience that I usually have. read more

I came here because I was having issues with my BMW. Two of my sisters and my mother have taken their cars here so I thought why not. I was not disappointed with his work. My car is running great and I felt that he was very straight forward and honest with me. However I did only give four stars because of his hourly rate. Every shop I have gone to has only ever charged a flat fee for diagnosing my car usually 90-120$. Robert charges for each hour he takes to figure out what the problem is as well as the hours for the work he does. I ended up paying about 200$ in parts and 350$ in labor. =/ I was pretty upset when I walked out but now the money is gone and my car is running fine soooo... read more

I always bring my car here for oil changes and maintenance. Robert is very honest and trustworthy about what my car needs and does not need. I am very happy with the service here. read more

I had several coupons for smog checks, and after I called each station, TLC Auto Service in La Verne was the cheapest. When I arrived at TLC, I wanted to make sure that I was going to pay the exact amount that I was quoted over the phone. Robert(one of the mechanics) confirmed the price of the qoute was correct. I waited no longer than 20 minutes, I swear it felt like 10 minutes though, and the job was completed. Robert was even kind enough to show me how to take off that pesky "maintenance required" light on my dash. TLC has chairs, magazines, and cold filtered water in their office to use, while your vehicle is being worked on. read more

They are the best! Robert is always caring and understanding. He is reliable, and always fair in his price. He is wonderful to work with!

I have been visiting TLC for service for more than 7 years as I recall. Brought a few cars (Honda, Infiniti, and Toyota Pick up) for Robert to do maintenance on. Mostly oil change, tire repairs, new brakes, and a couple major high mileage fluid change and repair. So far I am happy on the services Robert provided. I will keep on visiting him for services even I researched around for auto services in various cities as I have been ground travelling a lot. read more

Best priced smog check in the area. Super fast and efficient.

Robert has given us high-quality service at a very fair price....which is tough to find with auto mechanics. No hidden costs or added costs later.....he's let us know what was going on and immediately called if he discovered something that we needed to discuss before proceeding with the job. His knowledge of our Toyota and Honda SUVs has proved to be exceptional. We're very happy and grateful to have found him! read more

TLC auto repair is my favorite auto repair shop. I have taken my cars to Mieneke, Valvoline, Jiffy Lube, other small repair shops, and dealerships over the past 10 years and none have service me as well as Robert and the team at TLC auto. That's why I would highly recommend and given the five star rating you can expect high-quality professional service. The owner, Robert has truly created a family run business rooted in integrity and focused on getting job done well. Robert is kind and understanding by nature and easily able to articulate complex vehicle problems in a way that makes the customer feel like an expert. After taking my Kia to Meineke for a timing belt replacement the car broke down few months later. I returned under warranty, but it broke down again within 24 hours. Taking the issue to the Bureau of automotive repair, it went up the Meineke hierarchy and though Mieneke was found at fault they denied the repair, saying take us to court if you want. I took the car to Robert at TLC, he opened the engine realized it was a valve adjustment problem, sent the engine to the machine shop for repairs, and purchased a new engine to put in the car when it was found to be too damaged. This was accomplished in a week and with clear communication. He saved all the information necessary to clearly describe what had gone wrong with the repair. Now I have a chance to return to the Bureau of automotive repair and reissue a case against Meineke. There's nothing worse than feeling helpless and taken advantage of by a corporation. With the help of TLC, I now feel reassured and well taken care. Thank you for you Tender Loving Care to my Kia, and myself. I am very grateful. read more

I've been coming to TLC for over 5 years now and figured it was time I finally posted a review to help my fellow Yelpers out there. The service here s absolutely outstanding!!! I started coming here when I bought a used BMW and didn't want to pay the crazy prices at a dealership. Now, 120K miles later, Robert still has me running smooth and at a fraction of the price. I highly recommend TLC for all of your automotive needs including tires!! I compared Robert's prices with several tire locations and when you throw in the alignment and the fact that he can rotate your tires when you're there for your regular service...you can't beat it!! Thanks Robert : ) read more

Straight shooter. Amazingly reasonable. Anyone who will give you straight advice about a situation where it profits them less or even nothing in the interest of being honest will always get my repeat business. Been here at least 20 times for all my maintenance and repairs over 5 years. You won't be disappointed. read more

Robert was great... As promised, he took care of me on time, cost was very reasonable & checked my general stuff for any issues, for no additional charge... Just moved out here, 2nd time taking care of us, & I'm glad to find a local trustworthy mechanic.. Robert is the owner, & he was great... read more

Just had car smogged w/TLC. Great service and had me back on road in less than 18 minutes! Friendly service. You can also tell a shop by how clean they keep the garage...and this one is spotless! If they care about the cleanliness of their garage, they do good work! Good job TLC!!! I'll be back! read more

This is the only place I bring my cars too. I have been going to TLC for the last 10 years. The work is professional and reasonable prices.

I like doing business with local business owners who are vested into the community. They also need to demonstrate to me their honesty and skill. Robert is the owner/operator of TLC Auto and he has done great work for me and my cars. The guys who work here are professional and really seem to know what their stuff. And I know Robert cares about his community because I have seen him coaching his kids on the soccer fields and involved at the local school Open Houses and other school events. I highly recommend TLC for your auto service needs. read more

Great service and customer service. I have been coming here for awhile now and i will keep going. Robert the owner is always there and always has time for my cars. I take my personal and work cars to them now. My parents live in Indo and they come all the way to TLC to do their car services here since i told them how great their work is. read more

Worst auto shop in La Verne. When I took my car there I went in for a oil change with Synthetic blend and filter and he charged me 42$ for that. Then he tells me that I need new struts, air filter, tire rotation, brakes all around and new rotors cause he said "they could be warped"... so all that came out to 900$ after wards I look up that parts online and found out It was only about 200$ in parts and he charged me up the butt on parts and labor as the paper work says he but 250 as labor and the rest parts..... I took all the old parts to later find out that these parts did not have to be changed. Robert and TLC auto is a total scam and over charge on everything! read more