I visited the shop on Friday 24th November with my mother. I am used to shopping in HEMA stores in…read moreHolland and had never previously had a problem. Sadly shopping in the Bromley store was a very different experience. This was all down to the attitude of a senior member of staff who was called upon to sort out a problem caused by very poor pricing of goods in particular reading glasses. Her attitude to us was quite frankly disgraceful as it was to younger staff members. We were not left out of pocket but she made it quite clear that although it was entirely the fault of the shop and its lack of accurate pricing she was refunding monies owed as a goodwill gesture. I think not!!! No way will I shop in the store again nor will I recommend it to anyone else.

Located in the small outdoor shopping Mall in Bromley, Poundland is a good sized shop with plenty…read moreof bargains. Does get really busy though, but still able to get around with a wheelchair, so accessibility pretty good. Anything from toiletries, to chocolate and household stuff.

A good place to find a bargain. Not one of the chaotic pound shops, this has well ordered shelves…read more You will find a mixture of quality products and ones you've never heard of. Customers hardly ever leave empty handed.

Debenhams has been around since 1778 with many changes making it what it is today and its good to…read moresee that its still surviving through thick and thin. Its one of those stores that doesn't seem to have what you want until you start looking for it. The perfume section always reminds me of the Mr Bean sketch where he is overcome by the array of different perfumes being sprayed around and ends up crawling through the section. Its a good store and always worthy of a visit.

Although explained to me to be a little dated sometimes, I find Debenhams to be a great quality…read morestore rivaling that of Macy's and other high-end department stores in the USA. I love that the women's section has TopShop, Dorothy Perkins, Warehouse, River Island & etc so I don't have to go running all over the mall to all the different shops dealing with all the different . I also find that if TopShop or the like is out of something I want, I can usually find it inside Debenhams! Its like my own little secret shopping hideaway. My husband enjoys their mens section for the Levi's, Jasper Conran and Ben Sherman. We had the toughest time finding a quality slim fit navy suit that he liked to dress him and 5 groomsmen for our wedding and Debenhams had the right one! It was by Ben Sherman and fit everyone well. They even got a discount for buying in bulk and the alterations were very reasonable as well. I also highly recommend their fragrance area. I love the ability to have so many options at your finger tips and although they can get a bit overwhelming at times, the coffee beans are there to keep the lightheadedness at bay. Parking is convenient if the market is not on as you can pull up right in front of the store. Otherwise, I think the closest place to park would be in the Brewery. I highly recommend this store - It might not look like much from the outside but houses great quality brands and fantastic sales as well.

This place is absolutely massive. Sells clothing by makes such as FCUK, Elle, etc. It also has a…read morelarge range of Homeware like plates, cutlery and that sort of thing, a large range of fragrances and perfumes, bed linen, toys, and lingerie. It is a very spacious store with the main walkways being very wide and large enough for trolleys passing as one entrance to the store is straight from the Sainsburys next door. There is a restaurant upstairs which has a good selection of snacks at a fair price, and also a small beauty parlour next to it.

Choices choices choices. Lovely choice in clothes, make up and bags. Oooo I love my bags…read moreLove the Yankee candles to.

Yes it's M&S and yes it's M&S prices but the one thing that makes me happy right now is not the…read morefood and the quality of there product but the fact there is a changing room for babies. Yes, as a guy I rarely know which places are for feeding and changing outside if mother care but this place had come to my rescue. Just to let everyone know the baby changing rooms are on the top floor and don't forget to wash your hands!

Throughout this experience m and s bromley has shone strongly... barring the odd queue which I…read moreexpected I have been greeted by happy staff...pretty full shelves and many ways around the store to be advised of... I always emerge happy and relieved they were there. There are a few very good staff...who will be glad I can't name them... but well done to all!

You know how when you go to a department store and it's heaving with people (some of obviously…read moreill-er repute than others - get back in your box, peasant, and stop shopping in my Debenhams!), and everything's disorganised, and clothes have fallen to the ground, and the fluorescent lighting makes you look peaky, and the mirrors in the fitting rooms make you look fat, and - now that you mention it - why it is so fucking hot in this tiny cubicle and why does it smell like feet(?!), you have to remind yourself why you thought it was a good idea to shop in a department store in the first place? Well, Williams & Griffin is the exact opposite of that. It is pure class, people. With roots back to the 19th century (historical!) and awards like 'Best Independent Department Store of the Year' under its belt, Williams & Griffin is a cut above the rest. With attentive staff, spacious sales floors and well-selected merchandise (generally brands in the upper echelons of retail), it's always a pleasure to shop in. Definitely one of the premier shopping outlets in the area. If you're ever out in Colchester, it's certainly worth a mooch.

I seriously have to question what is the big deal with 'Williams & Griffin'???…read moreThe only reason you are forced into entering the building, is because on the surface, this great big department store (now owned by fenwicks chain) and due for expansion to almost double the size, seems to be the best that Colchester has to offer. And don't even get me started on the cost of the 'William & Griffin' car park........ £7.50 for three hours parking. EXTORTIONATE!! The women's 'Fashion' department if you can call it that, is dire. Same old stuff that you find up and down the country in every department store. And rails that are soooo crammed with stuff, which gives you no reason to even bother looking! It's NOT fashion, just boring, commercial, mass produced blandness. If you can be bothered, why not venture into the heart of the town centre, where small businesses are offering you something different and unique. Some people need educating into realising that the best stuff is in independent shops NOT boring department stores! On the plus side they always put alot of effort into their Xmas display window. My advise to anyone reading this, try venturing down lanes such as 'Lion walk', 'Trinity Street' or 'Sir Issacs Walk'. You will find hidden treasures. Small shops full of wonderful things and lovely customer service............ Come on everyone, support your independents!!!!

I remember when I was at school and Kingston had undergone its transformation and the store first…read moreopened. There was a time the store would have had a 5 star rating. Now I give it a three star rating as its still better than many other places but not what it used to be due to inconsistencies. I always buy electricals from here as large domestic appliances come with an automatic two year guarantee and televisions with a five year guarantee. Due to challenging circumstances in the space of over six weeks have had to purchase a Bosch washing machine, Sony TV and Bosch dishwasher. The washing machine salesman was excellent, managed to match the Bentalls offer (the other large department store in Kingston) and all was done. The TV was a hassle because I spoke to three people and none had the authorization to take payment over the phone so I had to go into the store, wait for an available salesperson just to make payment as I knew what I wanted and then wait for ages to collect the TV. Previously could phone up, place the order and then just go to collect it as it would be ready. Most recently ordered a dishwasher, the salesman was happy to match the Bentalls offer but then he couldn't process this through the till and so he asked an older grumpy looking colleague who then asked the department manager who said no. I was disappointed because the salesman had agreed and it was only because he seemed inexperienced that he didn't know how to process the discount through the till so the transaction cost me an extra 45 pounds unnecessarily. Its only because I like the idea of the profits being shared amongst the workers of the John Lewis Partnership that I placed the order otherwise would have gone back to Bentalls. When I queried that a few weeks earlier the salesman had matched their offer he just said "you were lucky", I thought no you agreed to it too its just didn't know how to process it through the till. The delivery service is first class with all delivery drivers cheerful, polite and helpful.

Lifts a bit confusing to the restaurant. We use one from riverside walk to floor 1r for "the place…read moreto eat". Named this as it is this. U can look over river from table. Leather sofas or normal seating. Bit expensive but my partners paying. :) Fresh soup, fish, crepes and good coffee n cakes. Loads more too. And nice big shop to drag your partner into after and show dresses and handbags too.

Came by the other day and it was like walking into a candy store! Marks and Spencer is located by…read morethe Moorgate underground and is walking distance from Shoreditch. There is staff by the entrance in a M&S jumper with a body worn camera and headset. The basement level is a food hall with a wide variety of premium food products, fruit, vegetables, pre-cooked meals, ready to eat meals, ready to cook meals! They also had a wide variety of premium biscuits, chocolates, sandwiches, and beverages including wine! They had some pretty high end towels that were 50% off too! Upper level had an assortment of clothes for men. Their in-house cologne was quite nice! 2 bottles for 25!

Too bad location is closing....found great men's clothing, food area too busy for me, but massive…read moreselection

I must apologise to John Lewis, I was young and naive and hopefully I have grown since my last…read morereview. Having experienced some near horrendous customer service from other home stores over the last year (cough Ikea cough shameonyou). I have to say how pleasantly surprised I was by John Lewis' fantastic response to my broken television catastrophe (I was right in the middle of a modern family box set marathon, catastrophe is an understatement). I did not have the receipt and had lost all faith in the decency of human beings when I took my tv to the Tunbridge Wells store I had purchased it from less than two months before. I explained that the tv had already been taken away to be 'fixed' and returned to me still broken by Sony's repair team (cough Sony shameonyou). They said they would try to find the item number for me on their system even though I didn't have the receipt and gave me a voucher for a free tea and cake to use whilst I waited in their in store cafe. Note my pleasant surprise that since my last review they also now provide soya milk. After I enjoyed my tea I went back over to the customer service desk where they informed me that from the item number they could see that the tv was only received by them in store two months ago and so it could not be more than two months since I purchased it and that they would send it away to be fixed, in the interim providing me with a free replacement tv. A week later I returned to collect my now fixed tv and was a very happy bunny. An important lesson many other big chain stores would do well to remember, never underestimate the power of good customer service.

Their customer support is so good that I will never purchase an electrical or large homeware item…read morefrom anywhere else. ~TV replaced, no quibble. Washing machine fixed, no problem. Love 'em.

Karen Millen is one of my favourite clothes shops. I just love their designs, the colours and the…read moretailoring. They just have fantastic outfits to wear for work and for special occasions. It is small and stylish so this store has a boutique feel about it. The sales assistants are very friendly and helpful without being overbearing whatsoever. It is pleasure to shop there. They are quite pricey, so I do tend to go there to buy "investment pieces" as they say as opposed to accessories, which I think are a bit over-priced. Other than that it is a great store!