I visited the shop on Friday 24th November with my mother. I am used to shopping in HEMA stores in Holland and had never previously had a problem. Sadly shopping in the Bromley store was a very different experience. This was all down to the attitude of a senior member of staff who was called upon to sort out a problem caused by very poor pricing of goods in particular reading glasses. Her attitude to us was quite frankly disgraceful as it was to younger staff members. We were not left out of pocket but she made it quite clear that although it was entirely the fault of the shop and its lack of accurate pricing she was refunding monies owed as a goodwill gesture. I think not!!! No way will I shop in the store again nor will I recommend it to anyone else. read more