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    TK Home and Garden

    5.0 (2 reviews)

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    11 years ago

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    11 years ago

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    Magic Hill - Hudson - Magic Hill - Mercantile  1st floor

    Magic Hill - Hudson

    3.3(6 reviews)
    0.3 mi

    This won't be long because I what I have to say is pretty simple and direct. And at this point,…read moreI've spent more time on the one and a half sentences then they spent acknowledging us or speaking to us during the 15 minutes in their store despite attempting to ask questions and despite making it clear we were looking to make a purchase. In fact, the person couldn't even be bothered to look up or get up. Lots of over priced stuff. But we were on a weekend get away and buying up art and items for our apartment in Manhattan. Fortunately other places were very happy to take our money and make a sale.

    Some cute things, was considering some pillows and lucite cases, but across the room, as soon as my…read morefour-year old child, who was holding my husband's hand, rounded the curve to where the not-cordoned-off chair sets were, the employee jumped up from where he was just engrossed in whatever he was reading, and chased after him to loudly tell him to mind our "small child. Those chairs are very valuable!" It was quite off putting, especially because my husband was literally looking at her with no interest in the furniture, no food or drinks in her hands, not acting rambunctiously, just sitting on a, again, not-cordoned-off chair. No signs that say, "do not touch", "do not sit", or anything. I'm pretty sure if I sat there, it would've been fine and I'm 4 times her weight. After telling off my kid, he went back to ignoring us by the register, not looking up from whatever he was reading. I lost interest in the cases, accessories, and furniture. Dogs on leashes were in the store (no complaint from me; love me some doggoes) and no one was chasing after them to not touch the furniture. Whatever bad experiences they've had with other children is no excuse to embarrass my child or make her feel like she did anything wrong, and yes, the tone clearly made her feel that way despite us cooly, and quietly leaving.

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    Magic Hill - Hudson - Magic Hill - Mercantile

    Magic Hill - Mercantile

    Magic Hill - Hudson
    Magic Hill - Hudson

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    Pondside Nursery

    Pondside Nursery

    2.6(16 reviews)
    2.0 mi
    $$

    I went there to get two small trees for my front patio entrance. When I spoke with the staff…read moreperson, I was very clear that the trees would be planted in a 12 inch ceramic pot, fully facing West being hit directly by the sun most of the day with no shade. The trees died after two weeks, they completely burnt while I followed all the instructions I was given. I called them to let them know and see what we could do about it. While the first person I spoke to was very nice, the manager Heather was not helpful at all, she did not even asked me about the type of tree, what I did to maintain. She just said there is nothing they can do. While I understand their policy, I found her rude and not understanding at all. I was not angry, not accusatory, not even asking for a refund. I won't go back and do not advise anyone to buy anything from them given their lack of good customer service and professionalism. I lost $300.

    We are lucky to have found Pondside and Jake Watts. We engaged Pondside (in 2021/2022) to build…read moreour gunite pool, which was 'delivered' on time and looks incredible. Over the course of this project (and through 2023) we also tasked Pondside to advise and follow through on design, landscaping, and hardscaping (large deck, bluestone terrace, plantings, fencing, etc) our property, which the Pondside team completed without unnecessary follow up and seamlessly worked with our building contractors. You get what you pay for.... Jake and the Pondside team are exceptional, and we are lucky to have found a a trusted contractor (for years to come) who is responsive and consistently delivers above expectations without the BS.

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    Pondside Nursery
    Pondside Nursery
    Pondside Nursery

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    TK Home and Garden - homedecor - Updated May 2026

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