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    Clove and Creek

    5.0 (1 review)
    Closed 11:00 am - 6:00 pm

    Services - Clove and Creek

    Gift shops

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    3 years ago

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    Intentionally Blank

    Intentionally Blank

    4.0(5 reviews)
    0.2 mi

    Snarky, rude and poor customer care…read more There is a sales woman with brown long hair and light eyes who was unapologetically rude and ruined her own sale. My husband was carefully replacing a few socks that my daughter (3yo) had disturbed from their place on display. The saleswoman started to wave her hand frustratedly in my daughter's direction, while repeating "could she NOT! Could she NOT!" Lady, she's 3! And it was being refolded and replaced. I hope the owner knows that I walked OUT. I was planning on spending several hundreds of dollars but, because of that poor attitude, why would I support a brand that hires staff like that?!? When my husband told the woman that this was unacceptable and he was replacing the items to their original place and folding them, she proceeded to tell him to "get a grip sir!" Staff training on customer care is lacking and should immediately be addressed!

    Stopped in just to peek at some cute shoes I saw in the window not expecting to leave with anything…read moreand of course I walked out with a new pair on my feet! Such a wonderful selection of very comfortable shoes! The two women in store were so helpful and lended a hand when my indecisiveness kicked in. The purchase was quick, easy and secure. I will most certainly pop in next time I'm in two to grab another great pair!

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    Intentionally Blank - Shop our shoes, clothing line and accessories.

    Shop our shoes, clothing line and accessories.

    Intentionally Blank - We sell scents and candles from brands we love.

    We sell scents and candles from brands we love.

    Intentionally Blank - Come by and say "Hi" to our newest store!

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    Come by and say "Hi" to our newest store!

    Magic Hill - Hudson - Magic Hill - Mercantile  1st floor

    Magic Hill - Hudson

    3.3(6 reviews)
    0.5 mi

    This won't be long because I what I have to say is pretty simple and direct. And at this point,…read moreI've spent more time on the one and a half sentences then they spent acknowledging us or speaking to us during the 15 minutes in their store despite attempting to ask questions and despite making it clear we were looking to make a purchase. In fact, the person couldn't even be bothered to look up or get up. Lots of over priced stuff. But we were on a weekend get away and buying up art and items for our apartment in Manhattan. Fortunately other places were very happy to take our money and make a sale.

    Some cute things, was considering some pillows and lucite cases, but across the room, as soon as my…read morefour-year old child, who was holding my husband's hand, rounded the curve to where the not-cordoned-off chair sets were, the employee jumped up from where he was just engrossed in whatever he was reading, and chased after him to loudly tell him to mind our "small child. Those chairs are very valuable!" It was quite off putting, especially because my husband was literally looking at her with no interest in the furniture, no food or drinks in her hands, not acting rambunctiously, just sitting on a, again, not-cordoned-off chair. No signs that say, "do not touch", "do not sit", or anything. I'm pretty sure if I sat there, it would've been fine and I'm 4 times her weight. After telling off my kid, he went back to ignoring us by the register, not looking up from whatever he was reading. I lost interest in the cases, accessories, and furniture. Dogs on leashes were in the store (no complaint from me; love me some doggoes) and no one was chasing after them to not touch the furniture. Whatever bad experiences they've had with other children is no excuse to embarrass my child or make her feel like she did anything wrong, and yes, the tone clearly made her feel that way despite us cooly, and quietly leaving.

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    Magic Hill - Hudson - Magic Hill - Mercantile

    Magic Hill - Mercantile

    Magic Hill - Hudson
    Magic Hill - Hudson

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    Clove and Creek - homedecor - Updated May 2026

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