Who doesn't love a great bargain?! T.J. Maxx is a great place to look for something new to add to your wardrobe, as long as you are willing to spend some time treasure-hunting. This location is clean and, despite being in a basement, feels nicer than many other stores (i.e., the one on Rhode Island Ave). It always seems to be understaffed, but then again, it isn't typically crowded, so the check-out wait has never been atrocious for me. Like others have said, there are high end designer items here (Kate Spade, Ferragamo, Tory Burch, Fendi...) if you want to splurge (yeah, even discounted, I still consider it a major splurge). The pricing, I've noticed, doesn't seem to be on par with other locations. I saw a pair of pink Kate Spade sandals in another TJ's (in Connecticut), marked down from $150 to $50. Should coulda woulda bought them right then and there - this downtown DC TJ's has had the EXACT same sandals for TWO summers in a row, and never marked them down lower than $150...which is a bit absurd considering they were on clearance a year ago elsewhere, and are clearly a past season item at this point. Another thing - they change out seasonal items quickly, more so than other retail stores. Last June I came in looking for a bathing suit. June. I couldn't find any, and when I inquired I was told that "bathing suit season is over" and they weren't stocking them anymore. Again, I repeat, this was in JUNE, the beginning of bathing suit season! I guess moral is, if you need something seasonal, don't expect it to be around for long. There is a small but nice collection of baby and toddler clothes, as well. read more

I literally stop past here almost everyday after work for anything from gym clothes to headphones to facewash. Although it is not the biggest TJ Maxx they have a great range of items and a frequent turnover of stock, every second day there is something new in the store. I usually just sift through things because I am bored after work, I will always leave with something. *I buy all my gym clothes from here - the entrance is very hidden and the sign is camouflaged into the colors of the building, good for me because if people can't find it, less people go. read more

There is a nice selection of tops. The jewelry is over priced. The employees are nice.

This is only a review for a return. I tried to return a jacket to this location and the staff was extremely unhelpful and treated me as though I were in the wrong for not wanting their product. I truly feel that if you are in customer service it does not matter the situation you must conduct yourself as though you are actually okay with what ever may be happening. Regarding the situation of the return, I left one of the tags at home. Clearly everything else matched, yet the female manager felt it necessary to be rude; unnecessary. read more

I had a few hours to kill so I found myself investigating all the products in the entire store. A few gems: discounted Kate Spade wallet & Jade yoga mat. These two products rarely get discounted so I was really impressed that they had it in the store. They also have a collection of "runway designers" but I didn't think the prices were fair considering I could also get the same product off some discount fashion site online for similar if not lower costs. For XS/XP selection--there wasn't that much. I was in need of tights, and they just had one XL one in stock. The store was pretty organized, but there was just not much there for me. I also noticed that the kitchen supplies are a few bucks higher (20-30% higher) than what they sell at the other similar discount store ross. I.e. can opener was 7.99 here when I found the exact one for only 5.49 at Ross. I guess TJMaxx markups are a bit higher. read more

I have a love and hate relationship with this TJ Maxx. You really have to dig for amazing deals. I used to love coming here, but I think this place is going down the hill. This is supposed to be a TJ Maxx with "Runway" --meaning that they are supposed to have some high end designer items on sale, however, there hasn't been a great selection lately. I scored a pair of Christian Dior shoes for $300. I haven't seem many high end designer shoes since like November. The selection is pretty mediocre now. However, this is still my place to come for hair products. I've gotten good deals on Joico K-Repair Treatments. Also, Dumb Blond Reconstructor for $6 and same for Oscar Blandi hair products. Oh yes, I got a Cartier Parfum for $50, when it actually retails for over $100. read more

They have only one cash register open with 40 people waiting in line. After waiting for 15 mins without any movement, I just left and went down the street to Marshall's and bought the same thing there in under 5 mins of waiting. read more

I just try to return an item in this store that I brought from other city, the sales lady told me I cann't. I thought I can return to any tjmaxx store around US. Ding, Cross this story over my map!! read more

When i found out about the grand opening right in the middle of downtown i was pretty shocked. Because of its location it is small but there are a lot of great finds in there. so i'll break it down by section: First floor- consists of mostly designer handbags and purses at a good price but there's only one register so best bet is to take the escalator downstairs where there's more. Lower level- consists of everything else! Jewerly: not much to look at but good for picking up a small gift or two if you're on the go Beauty/Cosmetics: tucked into a small corner but offer a good number of expensive shampoos and conditioners for a good price. they also have hair appliances but not a lot so if you see something pick it up! or else it'll be gone. Shoes: so many choices and are arranged by size and style so there's no rummaging through boxes and racks to find the other shoe. i spotted a pair of glittery Guess pumps that were originally 90.00$ but were being sold for like 40 bucks! Women's clothing: if you're not the type of person to look through clothing just to find the hidden gem then leave because that's pretty much what you're going to have to do. Nice dresses, i picked up a maxi dress myself for about 20, and a decent suit section for the working ladies Men's: didnt really look through it since i had no reason to but seemed to have a great selection and wasn't messy. junior's: compared to the other sections it was relatively small but i could see why since the store is in downtown. Better luck going to F21 or H&M (down the street) for juniors stuff. Home: again not many selections but the flat ware was on point and i saw a lot of cosmetic cases/boxes Kids: a nightmare of a section (the end) Overall, if you need to pick up something or its the 11th hour for you then this store is good for it but im not giving it 5 stars because the customer service wasn't acceptable. i was left standing in front of the fitting rooms waiting to be serviced while THREE employees had a nice long convo...then they noticed i was standing there -___- read more

It just opened so everything is going to be nice. It is small but if you actually look around you can get some good stuff for a great price. I don't think people will be spending huge amounts here but it is good to have competition. They are definitely going to take business away from Marshall's in Columbia Heights. I'll do an update in about 6 months to see if it is still nice or thrashed and trashed!!!!! read more

If the DMV is too fast-paced for you, this TJ Maxx is the place for you! The selection is generally mediocre but the real highlight of the shopping experience is the molasses pace at check out. Practice falling asleep standing up while you're waiting in line, you can get a pretty good nap in. read more

Why don't cashiers stop pitching the store credit card when you decline it? I said no three times but the lady kept trying to get me to sign up regardless. Saying no once should really be sufficient. read more

I've been to many TJ Maxx in my day, and this one was really like a hit or miss. It didn't have necessarily everything that some of the bigger stores in their chain, but the service was over all good. I would've gave 5 stars had they had more registers open. read more

(4.5 stars) The Impressive: - The first floor had a nice selection of bags, sorted by color. I even saw a brown Coach bag hanging there, which I'm not used to seeing in a TJ Maxx. - "The Runway at Maxx" section, which is a selection of high end, designer brands like Missoni and Carmen Marc Valvo, was fun to browse through. There was even a little island of designer bags, including Fendi. - Nice selection of "regular" clothes sorted by blouses, knits, active wear, pants, skirts, dresses, suits, etc. Rarely do I go to a place like this and find more than a couple of things to try on, but I found a good deal of clothes to try on. I didn't venture into the men's section, but that section also seemed to have a nice variety of suits. - They had Cole Haan pumps, ladies! Couldn't find them in my size, but that was also a nice surprise. - Dressing rooms were large and clean. The Not So Impressive: - The entrance is not on 13th; it's on F St. - pretty confusing when the address is 601 13th St. - The "Runway" section was a mess. I could barely find anything since nothing is organized by size in this section, and it's a mismatch of lots of things. Not that I would buy anything in that section anyway...I don't think I need that $1500 blouse for work, right? Or do I... - The "regular" clothes section was more organized, but clothes weren't always in the correct area. I know that's normal for a place like this, but how many times did I see a size 14 tag in the size 4s? I was wondering if the person who sorted the clothes needs stronger glasses. - The dressing rooms had that bright, terrible lighting, which makes you notice all the craziness happening with your face. Didn't even know that I left the house with my face looking splotchy, and oh, I had no idea I had that pimple on my forehead. You know what I mean. read more

Ok this would have been 5 full stars had it not been for the checkout lady. Now I found 1 Tory Burch shirt and the the SAME EXACT Tory Burch shirt on the clearance rack. One was for $79 and one was for $59. I figured this would be an easy switch and they would honor the sale price because obviously the $79 shirt was incorrectly marked. Wrong. I get up to the counter and the checkout lady gives me some lame story about how "this is a different style number" and "well TJ Maxx puts out different things at different times so... uhhh that's why this one is on clearance and the other shirt is not." I plead my case to her: this is literally the EXACT SAME SHIRT with the SAME numbers on the tag! And she clearly just wants to get rid of me so she tries to repeat the same piece of crap story. At this point I say please call the manager. After a 20 minute backup (I apologize to whoever was behind me in line), the manager doesn't even appear, another sales associate sees the flaw in this and takes care of the situation and they eventually honored the sale price. I'm repeating this story so that if any of you have a problem with TJ Maxx honoring their sale prices, then please escalate your case to the manager because clearly the checkout people have one goal... and that is to get you out of line asap whether it costs you an extra $20 or not. Otherwise, this is a great TJ Maxx with a lot of designers and a great selection. read more

This store falsely advertised that it carries children's shoes. It was a waste of time to come here from our hotel.

Do not follow the directions via yelp. The entrance is on 12th and Fth next to Metro Center exit.

Very disappointed as they carry no actual furniture or lamps...unlike the location on Wisconsin Ave which has large furniture pieces, accent chairs, side tables, large mirrors and beautiful lamps. They had absolutely none of this at this location..and unfortunately that is what went there looking for :( BUT they had hella luggage for sale for some reason! Maybe if they took away some of the luggage they'd have room for home furnishings. Hmph read more

I really loved the layout of this space. Located in the heart of downtown DC, this is an easy space to miss because majority of the store is actually located underground. That's what makes this place that much more unique and special in my eyes. They have AMAZING deals on cosmetics on high end brands there, which for some reason I'd never bothered to look at before. Getting $2 MAX Studios mascara is completely within my budget! More MORE MOOOORE!!! Must have more!!! This could present a problem, or be the best solution for this lady. The staff here was very friendly and helpful in even giving me and my friend guidance on certain items they didn't have at the store, talk about excellent costumer service. When I'm taking a break from work, or happen to be strolling around this section of DC I will for SURE make a stop by this location, it's worth my time. read more

This is one of my favorite TJ Maxx locations in the DC area! It's near Metro Center and it's clean and organized, for a TJ Maxx. I rarely leave without purchasing something. They have a great selection of kitchen wares and bath/body products, which is my main aim when I shop at TJ Maxx. I don't really buy much clothing from TJ Maxx or Marshall's anymore, so your mileage may vary if that's your main reason for shopping there. I prefer to be left alone when perusing, but today I've had several associates approach me and ask if I need a cart or basket, so maybe they've added more coverage for the floor for the holiday season. read more

I went just after the store opened in April (with, apparently, half of the people who work in downtown DC). Ended up with a bagful of clothes for work, a $30 pair of Lucky jeans, and a desperate need to come back for sunglasses and a new belt. Despite the crowd, the employees kept the dressing room line moving as much as possible, and the store had set up extra cash registers to keep the checkout line moving. I've been back a few times since, and have ended up with some home goods, baby clothes, and a shirt here and there. I've had mixed results, but that tends to be the case with places like this -- the selection changes so much that it's hit or miss. I will say, the shoe section is not very impressive. I'd really like a better selection there! read more

Nice variety of things to look at. Nice place to browse while in DC on a rainy day. You can't go wrong with TJ Maxx.

This T.J. Maxx is organized, rarely seems crowded, and has very courteous employees. It is hard to find items in xs or petite sizes. The shoe department is lacking here and it's noticeable. But I always end up leaving with a little somethin somethin i never knew i needed- especially for the kitchen or for my pup. If you're into frou frou hair products, this seems like a good spot. read more

Great selection, great prices. The line can be a little long though when shopping on a work break. Marshals down the block has a better shoe selection though. read more

The overall quality of the TJ Maxx has definitely improved in the last few months. Whoever is doing the beauty section displays is awesome. Unfortunately, despite the improvements they haven't managed to do anything about the 15-25 minute wait in line. I cannot for the life of me figure out why on a Friday afternoon during lunch hour, there is ONE person cashing out customers for a line of 20 people. There are a million employees doing other things, but none of them can ring people out. Whoever is doing the scheduling here needs to put on more cashiers. read more

This place is tiny! But there are some good things to be had in here. The bag selection is upstairs and then downstairs for accessories, clothes and shoes. If you are in the area it's definitely worth stopping in to check out what's new. read more

Had to do a bit of searching to find the entrance, but I found the staff to be pretty friendly. Went looking for items since the Rhode Island store didn't have them. Very organized although some sections are lacking (ie women's intimates). read more

Ok, I don't know what's up with this TJ Maxx, but I have a few gripes to get off my chest. First of all, I am not skinny. They have SEVERELY shrunk their plus sized clothing area down to ONE rack versus the multitudes of racks for smaller sized people. It's to the point where I've stopped coming here looking for clothes in a larger size because I guarantee there wont be a lot to choose from for me. The last piece of clothing I bought for me here was LAST summer & it was a pair of linen pants. :-( So, now I go there to just grab scarves, MAYBE some sandals that grab my attention or some gourmet food stuffs. But wait, then you get to the register & the line is LONG as hell. I was in there in the afternoon of 4/19/16. There was a line of people & only one cashier. All I had with me was 3 bags gourmet food, but their were people who had way more crap than me. The cashier got on the intercom twice asking for backup. Eventually another person came, but by that time some people had gotten out of line. I don't know if they went to the upstairs register (by the purses) or left the store empty-handed altogether. I only come here now on a whim.... read more

Great store with lots of bargains to be found. Everything was neat and tidy and staff were super friendly

The customer service and inventory at this TJ Maxx are very temperamental- they can be great but can also be pretty horrible. Most employees act like you are an inconvenience and that they don't like their jobs, but there are a few who are really helpful. The store has a great selection of business/work attire, as well as workout clothing and items, but seriously lacks in cute casual/dress up (outside of work) items. They sometimes have great deals on bags, I scored a $100 leather purse that normally retails for $300+. I can always find things I don't need, and end up walking out of the store spending about $30 more than I need to. I was particularly pleased when last night the store manager helped me out in a sucky situation. I lost my receipt for a purchase I made in December, and had the TJ Maxx credit card company send me one. Not only did they not send me the right kind of receipt, but they sent it after the normal 30 day period the company allows you to return items in for full credit. The manager pulled up my receipt and gave me a full return to my credit card. So sweet and did it with a smile on his face! I frequent this place more often than I would like to admit. Come here if you have some time to kill and want to find some interesting things. However, don't expect much help from store associates. read more

I give FIVE stars to the employees at this TJ MAxx. They are EXCEPTIONAL in all ways!!!!! Certainly wish it were a "higher end" TJ Maxx though. When I go to stores in other sections of the state and country I see what we're missing in Williamsburg. read more

I've been here a few times now, and the beauty selection is very good. It is better organized than other discount stores. However, it seems that the staff are consistently grumpy. Today I received an eye-roll for stating that the lines were long, and asking could they possibly add some more cashiers? On my prior visit, I got a long sigh and overheard two cashiers complaining loudly about their shifts for the day, when checking out. I wonder what crankiness I'll run into next time? read more

I like this location a lot. It is relatively smaller than most TJ Maxx stores which makes it easier to find things that I might miss in a larger store. They have a great selection of items in general and the store is organized and easy to navigate. The only staff members I have found to be rude at this location are those who work in the fitting rooms, but other than that I have very few complaints! read more

Blink and you'll miss this mostly underground location. The signage isn't very noticeable. Their selection of basic office attire, jewelry, and handbags didn't excite me--it was less diverse than what I'm used to finding at their other stores. However, the designer section was better than average--I saw a wide range of sizes and labels (DVF, Rachel Zoe, Catherine Malandrino, Tory Burch, Helmut Lang!). read more

Best customer service HANDS DOWN!!! With the assistance of Mr. Booker Clark I was able to find items that I was looking for with ease. I was able to shop without being HASSLED but he was close enough to answer questions. Thank you for the shopping experience. read more

I'm pretty sure customer service is not a learned or taught skill in this location. This is my favorite store to shop at in general and TJX should be embarrassed to call this an upscale DC location. It is anything but. Keep your bar set low for this store. The staff is oblivious to you as a customer just as long as they get their paycheck each week. read more