beware of misleading advertising which ran all month NOV 2025, was for 40% off storewide with…read morelimited exceptions. Dec 1st 2025 add was for 20% off with an additional 25% off (for purchase of $1500 +). The kicker is that the small print indicates the additional 25% is off of the original price less sale of 20% off and not stacked on top of the 20% for a total of 45% off. This is disclosed in the small print but to the average consumer you would deduce that you are getting a better deal this month at 45% off. due to the large print of the ad. If you do the math the end result is the 20% then 25% off is the same net effect as the prior month 40% off.

My fiancé and I walked around the mall looking for wedding bands and walked into The Source, which…read moreis a beautiful store! as our last stop. We were very warmly greeted by an employee named Rochelle. She asked what we were looking for and was so excited and jumped at the chance to help us choose our wedding bands. When we couldn't find exactly what we wanted for my fiancé, she showed us the option to make a custom ring and even helped us build one for him. We found one for me right away. I needed my engagement ring resized as well and she was happy to help with that too! Rochelle was so knowledgable, but talked to us without making us feel dumb. Very personable and relatable too! Overall we had a wonderful experience with her and wish her the best. As we walked out, with huge smiles on our faces, we were just as happily sent off by another employee. Thank you Rochelle for all of your help!

This is a fabulous shop, both here and in Canandaguia (sp). Great clothing selection, all ranges…read moreof sizes. I visit every year and make a special trip to their shops to get new finds!! I also shop online and they have percentage off emails if you're on their list. GREAT shop, great people!!! BEAUTIFUL clothing. Everything I purchase gets rave reviews, although it's not that I need approval, it's great to have the business promoted by satisfied customers!

Went here today with my Mom. She wanted us to shop together for my Christmas gift. The ladies…read morethere were so kind, patient and helpful. She bought me a few pieces, however my favorite is a beautiful sweater that I may not have seen if it wasn't for their help and attentiveness. So much fun shopping here!! Thank you to the wonderful staff.

completely dissatified! do not ever order or do any online services with this store! they hire un…read moretrustworthy drivers they dont package your items purchased so they arent sealed and easily taken. my engagment ring was stolen from the delivery driver they hired and its all because of lack of preporation. the end of this month is suppose to be one of the most important days of my life and you have all ruined it. i have a whole treip planned to propose and now i cant all becasuse of devin the store manager who said her self she didnt know a engagemnt ring was suppose to be packaged before sent out?? what kind of sense does that make. nor did anyone have to sign for the package. i would love a call from corporate or i will continue to leave horrible reviews everywhere possible.

We stopped in the store because we were in the area. I have been following their Facebook page for…read moreawhile. This store has everything you can imagine to make jewelry or other beading project. The owner operator was very nice. They have a large selection of beads, premade jewelry and kits to make at home. I found some of the prices a little high in comparison to what I usually pay for my supplies, but they have beads and closures that are hard to come by. Prior to covid they had classes, which were affordable. Only issue I could see is parking could be complicated due to its location and so many other businesses in the area. I do think it would be nice if they had kits for younger kids to get the next generation into making jewelry.

I have been in this store many times throughout my time living in Fairport…read more Today was my second bracelet making class and I had a wonderful time The owner and her daughter are such nice and extremely helpful people. Their beads and classes are always fun and I get to go home with at least one finished product that I am very proud that I made. The instructions are easy to follow and the prices are very reasonable

This is the place to go for beautiful jewelry! My wedding and engagement rings are from here and…read morethe quality has stood the test of time. They recently repaired my gold bracelet and it's amazing. Thank you Gem Lab!

I came to The Gem Lab with an idea, and Paul walked me through a design process to make exactly…read morewhat I wanted. We looked at trays of gems to find the right color. Then he sent me CAD work ups of the ring and finally photos of the finished product. From start to finish, it was a wonderful experience. The team at The Gem Lab is incredibly kind and talented. I can't recommend them enough!

The quality of the people and products are outstanding. Friendly and helpful. I won't shop for…read morejewelry anywhere else. Love to support local.

I had two necklaces that became insanely tangled together. The more I tried , the more tangled they…read moregot. JF Jones charged a small fee of about $25 and had them completely separated in about a week. Friendly and great service.

I bought a beautifully designed 14K gold ring from Aurum. Paul designed and made the ring himself…read more I bought "on faith" since I live in California and had to trust my instincts, research on this jeweler, and on-line reviews. Before placing the order, I requested that the ring be sized down a 1/2 size - and Paul didn't hesitate to offer this service. The ring fits perfectly, is very high quality and appraised slightly above what I paid for it - so, Aurum's pricing is very fair and reasonable. I wouldn't hesitate to purchase another piece from Paul and his team.

I needed an appraisal of an inherited piece of jewelry from someone who would know what they were…read morelooking at. I was very impressed by the owner's expertise and personal touch. A lovely experience! Highly recommend.