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    TJ Maxx

    3.1 (11 reviews)
    Closed 9:30 am - 9:30 pm

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    Walmart Supercenter

    Walmart Supercenter

    (76 reviews)

    $$

    I'm not sure how many times I've tried the pick up service through the years, but it's been years…read moresince my order was correct and/or wasn't cancelled. Either way, the products I wanted were on the shelves most of the time. Staff can be moody but a lot less so than they were years ago. I've had a few pretend not to speak English until they realized I'll just ask for help in Spanish, which gives both of us a good laugh before they help, usually in English. I won't hold that against them because they probably feel their hands are too full. It's not as if they are sitting on their butts or twiddling their thumbs, but it is something that's happened more than once with different staff in different departments. I did have an issue with something ringing up incorrectly at self-checkout a while back. The lady manning self-checkout said she needed a manager to give her permission to change the price. I watched her go ask the manager for assistance. I watched the manager, who was chatting with someone organizing bins in another checkout lane, make no attempt to come over and assist for over 20 minutes. I went into the checkout lane next to the manager and heard her just talking about home and gossip without a care in the world, but she turned professional when I came out of hiding and asked when she planned to assist me. She pretended that she didn't know I had been waiting until I pointed out that I had not only watched her be asked, I had been listening to the last few minutes for her conversation while I waited. The lady manning self-checkout apologized after the manager finally came over, and I told her she did her part, and it wasn't her fault. She said she was nervous I was going to take it out on her because that's what customers usually do when this happens, which leads to suspect this is a game that manager regularly plays while leaving their staff to take the brunt of the customers' rage. It's no wonder the staff have a bad reputation for customer service. One of my last visits was during opening. None of the self-checkout registers had any bags, which isn't abnormal. I went to one of the other registers and grabbed one bag from there. I probably needed at least four for the amount of things I had, but there were so few and relatively a lot of customers for an early morning, so I left the rest for the others. A lady who was staring at me came to the woman self-checkout and said hide the bags because "they" take them all while she looked at me. I don't know if that woman was a supervisor, but I know she was out-of-pocket. I took one bag. I really should've turned around and took three more in spite. I feel I was profiled a few times at this store, whether due to race or age, I'm unsure. I reported it once and never saw that employee again, but I never received an acknowledgment much less an apology for it. This isn't my favorite Walmart location for a host of reasons, but I think Walmarts in general might be cutting back on inventory in their brick and mortar stores. This might be in an effort to push customers to pick up and delivery services, but this particular store is horrible for pick ups for years.

    Our hotel was in Middleton, NY and this is the closest Walmart location to it…read more We found everything we needed and then some. Employees are hard working, helpful, and friendly. There is a Subway and AuntieAnne's inside, which is great. We were in and out in no time. The parking lot can get a bit full, this place gets busy depending on what time you visit. Overall, it's Walmart and we greatly appreciate the reasonable prices here.

    Burlington

    Burlington

    (10 reviews)

    $$

    Subject: Customer Service Concern ( cashier: Kayla )…read more I want to bring to your attention an interaction I had with a cashier at your facility. When I approached the register, I stood waiting for several minutes before being acknowledged. After I greeted the cashier, she finally came over but did not return the greeting, and instead rushed me through the process. I was actually there to make a return, but the interaction felt unnecessarily hostile and dismissive. I understand that everyone has personal challenges, but it is important that staff maintain professionalism and not project their emotions onto customers. Without customers, there is no business, so respectful communication should always come first. I wanted to share this experience so that management can reinforce the importance of customer service and professionalism among staff. Thank you for your attention to this matter.

    i visited this store on May 13th and couldn't even walk around and enjoy anything because it was…read moresuch a horrible MESS !! the ladies shoes department was literally on the floor in piles from people trying on and just leaving them there . No customer service what so ever and the line to check out was out the door because they had 2 cashiers. This store used to be a great place to shop but now it's a gross mess because it is so short staffed I guess . I actually visited 2 weeks prior and it was the same so we can't blame it on the day unfortunately.

    TJ Maxx - deptstores - Updated May 2026

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